NV
Nico van der Westhuizen
Active since Oct 2011
11
Reviews
0
Industries
Reviews
11 reviews2 months ago
Paid medical account still pursued by Blake Collections after proof and dispute
I am experiencing ongoing collection contact from Blake Collections regarding a medical account with ER Consulting that has already been paid. Timeline: Payment made: 3 Dec 2025 Proof of payment sent to ER Consulting: 3 & 4 Dec 2025 Proof provided in person at Anncron: 22 Dec 2025 Collection contact from Blake Collections began: Feb 2026 Formal dispute sent with proof attached Matter referred to the Council of Debt (Blake & ER Consulting copied) Despite this, I have received multiple calls from Blake Collections, including silent/abandoned calls. This is causing ongoing distress and time disruption despite the account being settled and formally disputed. I request: Written confirmation the account is settled Immediate cessation of all collection contact Correction of records with ER Consulting and Blake Collections All proof of payment and correspondence is available.
424 replies
2 months ago
Paid medical account still pursued by Blake Collections after proof and dispute through ER Consultants
I am experiencing ongoing collection contact from Blake Collections regarding a medical account with ER Consulting that has already been paid. Timeline: Payment made: 3 Dec 2025 Proof of payment sent to ER Consulting: 3 & 4 Dec 2025 Proof provided in person at Anncron: 22 Dec 2025 Collection contact from Blake Collections began: Feb 2026 Formal dispute sent with proof attached Matter referred to the Council of Debt (Blake & ER Consulting copied) Despite this, I have received multiple calls from Blake Collections, including silent/abandoned calls. This is causing ongoing distress and time disruption despite the account being settled and formally disputed. I request: Written confirmation the account is settled Immediate cessation of all collection contact Correction of records with ER Consulting and Blake Collections All proof of payment and correspondence is available.
106 replies
7 months ago
Openserve/MWEB delay in service
Title: ONT Not Delivered – Service Still Not Installed Since 5 September Complaint: I signed up for fibre with MWEB/Openserve at the beginning of September. MWEB activated my account on the 5th of September and has already billed me for setup and pro-rata data. However, I have still not received an ONT box from Openserve, and I have had no internet service at all since activation. Today (26 September), I received an SMS from Openserve referring to ONT B620016120, claiming it is already provided at my premises. This is incorrect. I never received this ONT box, and no installation has been done. Because of this error, MWEB continues to bill me for a service that I cannot use, while Openserve’s system wrongly shows my installation as complete. Desired outcome: Correct your records regarding ONT B620016120. Urgently deliver and install the correct ONT at my premises. Communicate a firm installation date and time. This matter has been ongoing for over 3 weeks and is unacceptable.
53 replies
7 months ago
MWEB / OPENSERVE Fibre
I signed a contract with MWEB/Openserve early September. I received my router via courier, and MWEB activated my account on the 5th of September. However, I never received the required Openserve ONT box to connect. Despite this, MWEB already deducted the R249 contract fee and another R96 for pro-rata billing — while I have had no internet at all. The first month payment and Prorata data will be deducted soon to the amount of over R600. I have escalated this issue multiple times since the 10th of September with MWEB Online Chat and Email. On 19 September I was promised a call from Openserve within 24–48 hours, but no one has contacted me. I run a home business and rely heavily on internet access, making this delay unacceptable. All I am asking is for the ONT installation to be completed so that I can use the service I am already paying for. If this is not resolved urgently, I will be left with no option but to cancel the contract and request a full refund of payments already deducted. Desired Outcome: Urgent installation of the Openserve ONT Clear communication of the installation date and time Refund of payments deducted for a service not yet delivered
71 replies
12 months ago
Paycity and matlosana traffic department.
I got my fines from paycity. Paid them. Got the confirmation of payments and my bank confirmations. They keep on sending me messages to pay those 3 fines. Threatening me over sms with court now. I have sent the proof of payments several times to them and klerksdorp traffic department... I got another sms today. Sent them another email. Has been going on since november 2025.
58 replies
39 months ago
MTN fraud against client
NEVER AGAIN a contract with MTN. I made an arrangement with MTN as I was financially in trouble. On 12 November 2022 I made a payment completing R1400 which I was behind. I sent them the proof of payment. On the 23rd of November they deducted R1400 themselves from my account! I had to reverse it as I ALREADY PAYED the R1400 on the 12th of November. We phoned them and they asked the receit. I sent ot to them. They founs the payment they did receive on the 18th of November and they will fix it. Everything is in order. I must just pay the monthly amount of R522. Which I payd and my phone was restored. December 23rd they tried AGAIN to deduct R1400. Which I had to reverse AGAIN. BANK COSTS AND CREDIT RECORD. I phoned them AGAIN. The same old story. They tried to deduct on the 23rd november and I reversed it. I told them but I HAVE PAID IT ON THE 12TH NOVEMBER and even got an email back that they did find the payment! The person replied that I must sent through proof of payment AGAIN! I did it and she let credit department check it, found it and fixed the account. 2nd January AGAIN. R1400 debit from my bank account. I phoned MTN fraud and reported this. The person said I must send him proof of payment. Again the same story of I reversed the debit on 23rd November. DUH! Because I ALREADY PAID IT!!! I sent this to him and he emailed me back that it is a mistake on their side. He fixed it. 18th Jan... the SAME THING! R1400. I phoned, said MTN must immediately stop all debit orders to my bank and that I will make payments through atm monthly. Again the whole story of I reversed on the 23rd November which I replied because I did pay it on the 12th November ALREADY. I must send through the proof of payment!!!!!!!!¡ I AGAIN sent it through. She fixed it at credit department as they found the payment. She CONFIRMED that all debit orders is stopped and that I must pay through ATM cash deposits. This morning... Bank account R2300. So now it is the R1400 and my monthly account which I said I will pay at ATM! NEVER USE MTN as their service SUCKS!
0 replies
44 months ago
Telkom charges
I have cancelled my contract with Telkom a month ago. There were no cancellation fees needed due to it being on the end of the contract period. They tried then to deduct R1200 in the middle of the month (my debit orders are for the 1st of the month). Of course I do not have R1200 in the bank at that time and they added R200 due to failed debit. Now they tried to deduct again and they will add R200 again. This is unacceptable. My bank also deducts R80 per failed transaction.
0 replies
67 months ago
Loop holes... so nice.
Changed from another insurance company as they gave better monthly payments. Same excess amount. Imagine my surprise when finding out with pothole damage to your wheel they still charge the full excess amount. Interesting why they say they do pothole damage, but then makes it better to replace the wheel yourself. At least my other insurance covered windscreen and pothole damage taking into account the actual cost of it. Imagine a car bumping into you and the rear light and repair costing less than the excess... Only time you would need insurance like this is if your car is written off or stolen. Brilliant. Really thinking at the moment of moving back to my former insurance. Was better off.
53 replies
68 months ago
Telkom Overdebitting
Took out a contract for P40 Lite R349. Had to pay for the first month immediately. R349. Now the "first" month of debit they deduct R558.57. This is a prepaid contract, so there must be NO extra costs. Cannot logon to website to see what is going on. This leaves a bitter taste.
0 replies
69 months ago
MISADVERTI*****T!
I bought Mcdonalds from Klerksdorp N12 branch. I AM NOT HAPPY. Bought 2 medium Mcfeast meals. 14:35- 1 was fine. The other one has ONE PATTY. I also ordered 2 Big Mac Mcmeals. R39.90 each. They charged me R50 each. When I complained, they said I must call it a Regular and not a medium as the medium is the Large. I Told them this was on their boards and adverti*****ts and they said it is a mistake on the board. I changed the order to "REGULARS" and it came to R41.90 each. AGAIN NOT WHAT THE ADVERTI*****T SHOWS. When queried, they said it is R39.90 if it is Coke Zero. NOT LIKE THE ADVERTI*****T! I WILL NOT TAKE MY BURGER BACK, as you never know if your next meal will get Spit on it. I did take a photo of the Mcfeast. THIS PLACE SHOULD BE CLOSED DOWN IF THIS IS THE WAY THEY WORK. THIS IS GROSS NEGLIGENCE and MISADVERTI*****T!
0 replies
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11 (100%)