TR
Tshepo R
Active since Nov 2011
12
Reviews
0
Industries
Reviews
12 reviews33 months ago
Horrible service provider FNB
3 weeks ago my phone was ****** and tried to have it blocked and it’s been a nightmare, I bought the phone from FNB and now I regret it. They can’t get me an ITC number stating that the SIM card last used in the phone wasn’t an FNB Sim, like ***.. when a phone is ****** it’s out of my control what sim will be used next and by the way this is the 1st I’ve heard of. Other service providers only take 24hrs or less to generate an ITC number. Insurance is ready to settle the phone but need an ITC number which fnb is failing to deliver Can any please give me a workaround?
60 replies
47 months ago
Horrible Service By Rain Mobile
Horrible Horrible service, my internet was down for more than a week and all i heard from the service provide was that the tower is down and that they have escalated the issue with no ETA. But they say that their downtime is 24- 48hrs. I ended up terminating the contract, Horrible horrible server indeed.
268 replies
56 months ago
Bogus Broker Justforex
Don’t trade forex with this company, they are bogus and not trustworthy. As soon as I started making money and not loosing as much they closed out my account account and accused me of fraud. I have asked them numerous times to explain what fraud has been committed and I’ve been ignored.
0 replies
92 months ago
Worst ISP in South Africa
After 3 weeks of trying to get my money back from webafrica (Fibre Connection), i've now resorted to social media for help. 1. I was never fully on-boarded and I was promised that billing will start as soon as I have an active account but that never happened . 2. 2 Months after I instructed them that i will joining another ISP as they failed to deliver a service then I was debited in Error as they so admitted but today I'm struggling to get my money back. Every time i call in I'm always told the same story that i will be paid and now its been almost a month, I really regret having attempted to join this ISP. One of the worst i've come across.
105 replies
108 months ago
Bad Service - Manager
<p>hi, today I called centurion mall to follow up on my order/payment and had a chat with an unpleasant store manager(Marshal - Centurion Mall Store). At 1st I was looking for help from the sales person who helped me over the weekend and was told that he is not in the store, one would think that with the absent of that sales person there should be someone to carry on from the absentee but rather I had to ask if Marshal the person who answered the call if they can assist. At 1st he was not welling to help till I insisted that he helps because I couldn't wait, he was very dismissive and very rude. At some point he accused me of insulting him when I complained about lack of service from him.</p> <p>This is totally unacceptable behavior from a store manager and wish that something can be done about this unacceptable behavior, I would also recommend serious training for him as he appeared not to not much about the products he sells.</p>
0 replies
112 months ago
MTN Contract gone wrong
<p>It all started in 2015 April when I called MTN on a few occasions to cancel a contract that I had with them which ended 2015 but unfortunately due to a strike(http://www.fin24.com/Tech/News/MTN-strike-is-finally-over-says-new-CEO- ********** 6 ) , MTN never cancelled the contract on time and I was also promised to be cut over to prepaid by the end of May as per agreement. I have since tried to apply for another contract 2 yrs down the line and was told that my case was handed to the lawyers, company called MBD. I then called MBD to try and resolve the issue and then my worst nightmare started,</p> <p>1. It takes ages to get through, prompted by an answering machine to leave a message which I did after calling several times, waited 2 days and no one called.</p> <p>2. After several attempts I go through and spoke to a call centre agent who had no clue what the case was all about, was referred back to MTN for references.</p> <p>3. Another nightmare trying to get the information out of MTN.</p> <p>4. looked through my archives and found the references for MTN, called MBD and provided the info. Was told another different story, now I need to make an affidavit. This is very frustrating because evertime I call in I get a different story everyday and mind you it take a few dial in to get through (MBD - ********** 111)</p> <p> </p> <p>Unfortunately I'm not liable for any extra costs as I have called MTN on time to arrange for a cancellation which wasn't carried out on time due to a strike, at this moment I'm very frustrated cause I'm not getting anywhere, MBD are pointing to MTN and MTN are pointing to MBD.</p> <p> </p> <p>Below is reference numbers which prove that I have called to cancel on time:</p> <p>MTN</p> <p>Ref for cancellation: ********** 91 date: 9 may 2015</p> <p>Another ref: ********** 91/</p> <p>Last ********** 69 12 May 2015</p>
56 replies
119 months ago
Bad service for a private clinic (Netcare)
<p>…around 9:15 I arrived at Netcare waterfall clinic as a follow up visit, got to the counter and listed my name for their queueing system. I wasn’t too impressed as the lady who was helping me in the emergency section kept taking calls and assisting other people who got there before me(then what's the use of their queueing system if others are getting special privileges.). 1 hour later I started noticing that people who came there after me were asked to go in while I'm left there on the side, only after I voiced out my frustration then I was told that I'm next, this is very shocking considering that this is a private clinic and not a public one. 1h40 I was asked to proceed to the area where a doctor can examine me and even there I waited another 20min just for a doctor to see me for the 2 min that he did, all in all I spend about 2hrs20min for attention in a private clinic where they charge an arm and a leg for consultations. This is very very very poor service from netcare waterfall.</p> <p> </p>
53 replies
125 months ago
Great service provider
wow, this company has the best compatible and affordable prices and not only that but they have a quick turnaround system. they also do respond very quick on twitter so I didn't have to sit on a call with a very simple question I had.<br> I would recommend this ISP to all my friends and family.<br> <br> well done Afrihost, keep up the great work.
0 replies
135 months ago
Very rude customer consultant.
Today 24.03.15 around 11:52am I called in to enquire about my account but was just greeted by a very rude customer service individual who refused to give her name, when I told her that she was coming through as been very cocky she ignored me and still continued in her cocky manner. I then asked to be put through to a supervisor then she slammed the phone in my ear, unacceptable customer service. I'm so unhappy that I'll be calling in soon to cancel my account.
0 replies
135 months ago
horrible very horrible service by discovery insure
I have been with discovery insure for 3 years and had no problems with them till I called in on the 2nd of Feb 2015 to make amendments to my existing account when I was told that I didn't have any cover, The lady I spoke with was adamant that I didn't have cover so I panicked and got myself immediate cover with another Insurance company for my protection. Since then I cancelled with Discovery, I used to have an access saver account which accumulated about R3k and I was told I can't get the money because I cancelled. Funny that they made a mistake but I'm paying for it...horrible very horrible service by discovery insure
76 replies
Review Distribution
5 Star
3 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (16.666666666666668%)
1 Star
7 (58.333333333333336%)