KL
Kabelo L
Active since Feb 2012
11
Reviews
0
Industries
Reviews
11 reviews9 months ago
Faulty car jack claim rejection
I bought a Audi vehicle from their dealership (Menlyn) in 2021. Last week I had a tyre puncture for the first time which required me to change the wheel with a spare on the roadside. I took out the brand new jack (scissor type) and placed it under the vehicle at the allocated spot. I connected the cranking handle. On the second swing (revolution) the cranking handle broke on the weld. This tells me the weld was not strong enough or had a defect. Note that none of the tools have ever been used before. Still straight from the factory condition. Audi refuses to replace the handle citing that the vehicle parts are out of warranty period. Was I supposed to test all the tools to make sure they don't brake before expiry of warranty? The vehicle is still under motorplan.
0 replies
53 months ago
Delayed delivery winners
I made an order online at Makro on 26/11/2021. To this day my order has not been delivered. Every time I call I am told they are waiting for the courier to collect. There seems to be no sense of urgency at all even though they have gone beyond their 7 days maximum delivery days policy. They are ruining my function since they have already taken my money and I cannot go purchase the items elsewhere
106 replies
57 months ago
Fraudulent Contract
I received several SMS this morning for activation and approval of what seems to be a new contract. I immediately called MTN to enquire and hopefully cancel this fraudulent application. I was simply dismissed to submit an affidavit and certified copy of ID. I was given the phone number of the business where this application was made. I called and found out it is Mondo Contracts. I called Mondo and I was told they cannot cancel online applications and I must just reject delivery of the device when the courier company calls. With the contract being activated I suspect MTN/Mondo will deduct monies from my account. I am a person with comorbidities. I cannot risk catching covid by going to make a copy of my ID than go to the police station for an affidavit. Why cant MTN simply stop this fraud as quickly as it began? As I am typing this I am getting calls from a number that is identified as Mondo MTN Confirmations but when I answer they drop.
0 replies
63 months ago
Makro thuggery
I placed an order online on 4 Feb 2021. To this day I have not received my goods. They were happy to take my money immediately. I have received no call to explain the delay. I have called them twice and every time they say I will be contacted within 24 hours with feedback. At least return my money. I feel robbed by thugs.
56 replies
90 months ago
Competition shock
Studio 88 ran a competition from 19 - 23 November called #BlackFridayWishList. I entered the competition. I followed the rules from the terms & conditions document. The winner was supposed to be announced on 26 November on their Facebook page. I visited their Facebook page on 26, 27 and 28 November. Still no announcement. I went back to their website to check the terms & conditions of this competition. Amazingly the link has been deleted. If you go to the Studio 88 Facebook page you will see that I am the only one who entered the competition and complied with the T & C's. To me this constitutes as false advertising and misleading the public. Their marketing manager tells me she has already announced the winner on Facebook. Pure lies. Only she can see the announcement. Down with false advertising
315 replies
91 months ago
Stolen data and airtime
According to the government gazette released on 7 May 2018: INDEPENDENT COMMUNICATIONS AUTHORITY OF SOUTH AFRICA NOTICE 233 of 2018 (End-user and subscriber service charter amendment regulations in terms of section 4 read with section 69 (3) of the electronic communications act no.36 of 2005, as amended). Regulation 8B (1) states that Vodacom is supposed to send the end-user a notification at 50, 80 and 100% intervals of the data bundle remaining. Regulation 8B (2) states that Vodacom should not default the end-user into using out-of-bundle rates once the data bundle is depleted. Regulation 8B (3) states that Vodacom must provide end-users with an option to roll over unused data before expiry date. Coming back to my case: I bought a data bundle of 2 gig on 25/09/2018. I received a confirmation message saying "Your Vodacom 2 GB once-off data bundle is active and valid until 25/10/2018". This did not worry me as I was aware of the amended regulations. On the morning of 25/10/2018 I received a message saying " Your data has run out". I had previously checked my data balance a few days before and I had 1,4 GB left. In my view Vodacom did not adhere to any of the above mentioned regulations. I recieved no notifications or rollover options from Vodacom. Once my remaining data was stolen from me, Vodacom than depleted my airtime by default. Is Vodacom immune to these regulations and can do as they please?
210 replies
114 months ago
No refund after countless promises
<p>Telkom Mobile owes me a refund after my contract expired. Every time I call them they ask me to verify my bank account details. Then I will be told the refund will be deposited into my account within two working days. This has been going on since June 2016. Till to this day no payment has been deposited.</p>
168 replies
116 months ago
Withholding refund
<p>My cellphone contract with Telkom Mobile expired in April 2016. It was discovered that I am owed a refund. After numerous times that I have called in to claim the refund I am always told it is in process and will reflect in my account within 2 working days. Three months later still no refund paid. This is disgusting business ethics on a serious note.</p>
105 replies
116 months ago
Price lock
<p>I have been sending numerous messages to different numbers to get the PriceLock department to call me back. This has been ongoing for the past 2 months and yet no one has called me. I have even asked the call centre staff to place a log for me. Still nothing. It is funny how clients cannot call in. We are made to queue like sheep waiting for Jesus.</p>
53 replies
123 months ago
FNB carries on
So a few months later after my first complaint about fraudulent debit orders I still get them every single month. Basically I have become a debit order watchdog. What do I pay the monthly service fee for if my bank cannot protect me against this simple fraud? Why cant my bank make it a policy to call the client for verification before approving a new debit order.<br> <br> The flipside is that every time I stop a fraudulent debit order my bank cashes in by charging me for stopping it. Basically my bank is punishing me for doing their job for them. Debit order fraud is not new, surely major banks must have developed means to prevent this from happening. But because they cash in on the fraud, nothing will be done by my bank. Well done FNB. This time you take the whole cake.
75 replies
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5 Star
0 (0%)
4 Star
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3 Star
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2 Star
2 (18.181818181818183%)
1 Star
9 (81.81818181818181%)