KR
Kamil R
Active since Mar 2012
59
Reviews
0
Industries
Reviews
59 reviews16 months ago
Non-existent customer service / vendor support.
Updated my banking details on the 17th on December. Submitted proof of bank account on the same day. Till today my account is "pending verification". Customer service is non-existent. Ticket has been logged and the person Rushjaan Omar, who is dealing with this matter, cannot tell me why the verification is taking so long. Instead he asks for more documents, that have nothing to do with my bank account.
616 replies
26 months ago
This company deals in bad faith
I am absolutely infuriated by the deplorable conduct of this company. It's clear they operate with a complete disregard for fairness or honesty. My experience with Just Imagine Properties, particularly Anina, has been a nightmare. After investing in substantial security upgrades for the property, including a comprehensive 8-camera DVR system, and other valuable additions like a TV and a brand-new lawnmower, we found ourselves in a situation where we had to terminate our lease prematurely due to the need to emigrate. We had given notice in November of the previous year and had been accommodating enough to continue on a month-to-month arrangement until a new tenant was secured, based on our understanding. We explicitly informed Anina of our departure at the end of February and sought clarity on our deposit's return. During our move-out inspection on February 3rd, we were reassured that our deposit would be returned within a week, with no indication that it would be contingent upon finding a new tenant or that any deductions beyond maintenance would be made. The shock came when we were handed the paperwork to reclaim our deposit, only to discover that an exorbitant sum exceeding R8000 had been unjustly deducted, purportedly for rent covering the period until a new tenant was located—a mere two weeks after our departure. To add insult to injury, when I requested to retrieve the additional items we had left behind, they had the audacity to demand that I use their designated contractors to remove these items and repair any resultant wall damage, all at my expense. This situation is beyond unacceptable; it's outright exploitation and a blatant display of bad faith.
0 replies
38 months ago
To say that their service was excellent would be an understatement
To say that their service was excellent would be an understatement. I applied for fibre at my new address on Friday the 24th at 21:44. And home connect managed to have my line installed, activated and the router sent to me by Monday the 27th at 16:00. The speed at which they got things done were phenomenal. I can't remember the name of the girl who called me, but she was brilliant. She knew exactly what she was doing and what I needed and made sure it was done. I am actually going to move all my other fibre lines to them also.
53 replies
38 months ago
Excellent Service
I just want to thank Promise and his team for the excellent service once again. They did a couple of short distance moves for me, but this Saturday they moved me from Sandton to Pretoria. It was done absolutely flawlessly and professionally. He and the driver kept in constant contact with me from the morning and when the guys got to my house, they took the time to wrap my stuff to make sure that it does not get scratched or damaged at all. I was very happy with the service.
53 replies
44 months ago
Very bad service
I have a business account with FNB and my account has been FICA locked, despite me sending through the documents they requested, and despite them confirming they received the document, the account is still locked. My business banker completely ignores emails and is of absolutely no help. I need to transact on that account and this needs to be urgently resolved
74 replies
47 months ago
Bad services
Very bad start to a relationship with RAIN. Had my 5G router and SIM card delivered more than 24 hours ago. Yet the SIM card has not been activated. I sent emails and got a response this morning asking for the short code, which was sent, but 6 hours later the SIM card was still not active. I called the call center and spoke to a lady who promised the SIM card will be active in a few minutes as she was going to do a forced activation on system and told me she will call me back and confirm that the sim was activated. Yet 3 hours later the SIM card is still not active. Rain is not serious about keeping their customers. Especially a business like theirs that should be customer focused as that is their revenue stream.
670 replies
53 months ago
Pathetic service
I ordered an interior door online from Leroy Merlin. When I was placing the order for collection at their Fourways store, the website stock finder said that the store has stock. This morning I got a call from somebody at the store telling me that they do not have stock at the store and the error with the online stock finder is because they did not update the stock levels on their system. Apparently a big store like them do not have a linked inventory that updates as sales are made. The person I spoke to this morning said that she will get stock of the door from the Greenstone branch because they had stock. 5 hours later I called the store to find out whats happening, the person I spoke to then tells me that they can't do anything because they do not have stock. Absolutely pathetic service. The staff member was completely unhelpful I then asked for a manager was told that she will call me. The person did not even bother trying to transfer to the manager or get her on the phone
53 replies
53 months ago
Lots of lies
Really terrible service from Excuss logistics. I have used them 3 times before this without any problems. But this time to move stuff from durban all I get from them are lies. I speak to a guy named Promise Nyathi from excuss. My stuff was supposed to be here on the 16th. Today is the 20th and there is still nothing. He keeps promising me tomorrow but it seems that tomorrow never comes with them. He dodges calls and does not respond to whatsapp messages. Really bad behavior from them
0 replies
53 months ago
Terrible service
Absolutely terrible service from Cell C. I tried applied for a contract on Friday last week but the system kept logging me out. So I went to the store and got the device. However on Tuesday cell c decided to deliver 2 phones to me without me even knowing anything about it prior. Now I want a tablet but the store has told me that they can’t help me until the online applications are cancelled because they are still showing on system. I have been calling since Tuesday to get the applications cancelled. So has the store. And nobody is having any luck.
53 replies
61 months ago
Absa is stealing from its clients.
Absa is stealing from its clients. Today I notice a charge or R310 go off my account as “Internet Bank Fee”. I went and checked last months statement and the charge was R269. I could only back as far as the end of December and I see every month there is an internet bank fee that is being charged. And it just gets higher and higher. So I went and pulled their fee schedule for 2021. There should not be a monthly charge for internet banking because it is included in my premium account fee. When I took up my premium banking account, I was told that I have access to a banking team 24/7, even when you go check the premium banking benefits on the website it says you can call or chat to a banker 24/7 but when I called the premium banking line they suddenly have new office hours. So they are increasing fees and adding new unsolicited fees but the benefits are going down.
53 replies
Review Distribution
5 Star
10 (16.949152542372882%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
7 (11.864406779661017%)
1 Star
42 (71.1864406779661%)