TM
trotric M
Active since May 2012
25
Reviews
0
Industries
Reviews
25 reviews6 months ago
Worse service ever received in my life
Never ever try the online laybuy from sleepmasters, even now I am starting to doubt their bed quality worse company to deal with, I made a payment for my laybuy on the 25th September 2025, today is the 24 October 2025 and I keep on sending pops to call centre agents and they keep on saying is being escalated and nothing is done they mention that the laybuy department don't take calls what the hell company is this the management are useless and th company is useless I will never recommend anyone to try SLEEPMASTERS
0 replies
7 months ago
Worst service error never shop online with them - not recommending anyone
I will never recommend anyone to HI-Fi corporation your system is not working online and your customer care chat consultants have attitude I have never experienced such a poor customer service in my life never again will I buy from HI-Fi wow, shameful, I bought a dstv decoder which was on special, I tried to update delivery address your poor e-commerce system didn’t update the address I tried to report it immediately so that it gets fixed your rude chat consultant blamed me that I was supposed to update address instead of helping me then I asked what’s the solution he said nothing the driver will call before delivering then you can ask them to deliver at the correct address that’s not what happened the driver called me when at the gate of the wrong address
0 replies
15 months ago
Bad experience with NOSA will not recommend anyone
Nosa support will provide incorrect information and will mislead customers I just need my refund I am starting to question how the organization is doing business their customer care don't answer calls I just need my money if I am to study with them I will come with a full refund I have learned my lesson never deposit money to NOSA account they will give you problems plus their refund process is after 14 working days services sucks.
168 replies
38 months ago
Worse service received
Worse service ever received, don't join them they just sign you up and never come back to you, everytime I call they tell me of a Megan that never comes back to you if she is a person she is useless, team leaders and managers even financial consultants are never available I think they are running a ****a shop there don't try them
56 replies
39 months ago
Fibre link down for days now
Worse service ever customer support sucks, this guys you would think they are a ****a shop shame, their everyday excuse is everything is with maintenances
560 replies
43 months ago
Worst service from complaints and account MFC doesn't update ITC status
MFC not updating my ITC status, I logged a complaint on the 5th Sepetember and this is this the response received " Good day Mr Mabuso. We acknowledge receipt of the complaint. @Pasi, please see below complaint follow up e-mail and kindly assist. Kind Regards Multi Media Contact Centre MFC, a division of Nedbank Nedbank 135 Rivonia Road Sandown Sandton 2196 South Africa PO Box 1144, Johannesburg 2000, South Africa Tel : 0860 879 900 Fax : 0860 035 466 E-Mail : care@mfc.co.za Website : www.mfc.co.za Border Letters Enquiries Fax : 0860 035 467 E-Mail : bletters@mfc.co.za" Then there was no response then on the 3rd October I logged another complaint as nothing was updated then I got this reply "Good day Mr Mabuso We acknowledge receipt of your complaint. Kindly be advise that the payment does not reflect yet. Can you kindly provide us with proof of payment. Kind regards NEDBANK_MFC_Primary endorsed identity_CMYK_Eng Sharon Mace Service Resolution Specialist | Client Value Management | MFC a division of Nedbank Nedbank 135 Rivonia Road, Sandton, Johannesburg, 2196, South Africa PO Box 1144, Johannesburg 2000, South Africa T +27 (0)11 525 4213 F @ sharonmac@mfc.co.za Website nedbank.co.za" I even responded to this person with transunion report that September is status on ITC is on NU, and today they have updated September to 30 days in arrears maybe I don't understand 30 days status on IT shows that I have been in arrears for more than 30 days if I paid withing that 30 days the status must be on OK pay please advise on this because even for August I settled the outstanding balance on the 8th August but I am still on 60 days arrear, please advise on how your process and procedures work as I am picking this up with you only I am very disappointed with MFC shame their complaints guys I am sure they just drink coffee all the time useless people.
0 replies
43 months ago
Customer care never answers worst credit bureau ever wish it can be removed from being a credit bureau
Their customer care 086 110 5665 never answers, on friday I was on IVR thats playing music for over 50 minutes, today I was on the samething for 20 minutes even after sending an email they don't reply or give you and auto reply, it should just be removed from being a credit bureau
532 replies
45 months ago
Worst service ever provided from vodacom
Vodacom can be full of sh&t sometimes I called and spoke to Freda supervisor at customer care and also spoke to Ernest from Vodacom insurance where I had a conference with then regarding my issues I cancelled my insurance in June and it wasn’t cancelled then I called again in July around the 4th they told me is cancelled and it wasn’t cancelled then I asked them to cancel it, on the 13 July I called and and they said it wasn’t cancelled and that it will be cancelled, so I had no choice but to reverse the debit order and then pay what’s due to Vodacom minus the insurance amount, now my account is in arrears and nothing is credited from Vodacom insurance what bull is this when Vodacom insurance is tell me about 20-30 days to provide a credit what useless service is this to someone who has been a loyal paying customer for this year I am very disappointed in Vodacom and to think I was referring family and friends to you I am disappointed indeed
402 replies
50 months ago
Worst service in the world rain sucks
Worst of the worst service providers in the world rain customer service sucks they don't care about their customers, if the internet does not get fixed by 14:00 rain rather take me to court I am done with rain, I called yesterday around 15:00 telling them my internet is not working they logged this ticket 1983823, nothing was done I called back again at around 18:32 spoke to this agent he was very rude by telling me that he will escalate this matter to the networking department and they might give me feedback tomorrow imagine the lack on empathy wow, I called back this morning around 9:48 I spoke to this lady, she was troubleshooting and said to me I must remove my sim card and she dropped the line didnt even bother to call be back wow, never in my life ever experienced a bad service like this rain sucks and one day some company with great month to month products will emerge and we will leave you as for the end of this month I repeat if the internet is not restored by 14:00 today don't even try to debit me I am done with you guys.
53 replies
52 months ago
Worst internet service provider of the century
Rain sucks in our area the problem started last year around the 29/October 2021 where I had an outage that lasted 24 hours, and I have explained this to the support team that we are working from home and getting to buy data is quite expensive in the middle of work, I stopped paying end of that month since I had already bought data for work which was on promotion from Vodacom that would last for 30days I have an outstanding yes data was moving after it was fixed because there an there my rain router is always on and sometimes I wouldn’t notice that is connected to rain, I have an outstanding amount with rain, and they threatening to hand my account over due to this, if I don’t pay last time I had a chat with them, I did pay R323 this month on the 11/Jan/2022 the next day had the same problem called support the nerve of rain they just told me towers is my area are down what the hell rain we are working from home now as I am typing this now the internet is down, so please rain tell me what’s the point of me paying for your services when you are not servicing our area towers, you like using this excuse like you are Dstv of if is raining towers will go down your really suck how am I supposed to pay the amount outstanding when I am constantly buying expensive data to get connected and work even if the internet goes off 2-3 hours if there is 10 gig offer that costs R350 or more unfortunately I won’t have a choice but to buy it, that’s loss of income for me if I don’t buy it and month end you expecting money from me, please attend to your tower issues or I will just leave you guys.
159 replies
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2 Star
2 (8%)
1 Star
23 (92%)