Active since Jul 2012
21
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Reviews
21 reviews7 months ago
Bosch Car Service Menlyn: The Gold Standard in Car Care
I want to express my sincere appreciation for the outstanding service at Bosch Car Service in Menlyn. From the warm welcome to the knowledgeable staff, every interaction has been a pleasure. They took the time to thoroughly explain my quote. Thanks to their diligent care, my car is always well-maintained, giving me complete peace of mind. I never have to worry about unexpected issues, knowing it’s in such capable hands. I highly recommend Bosch Car Service in Menlyn to anyone seeking reliable car care. Their commitment to customer satisfaction and expertise truly set them apart. Thank you for your exceptional service!
0 replies
10 months ago
Thank you for Oustanding Service!
Lashane and Quinten, I just wanted to take a moment to express my heartfelt thanks for the exceptional service you provided after my minor motor vehicle incident. You treated my car as if it were brand new, even though she's almost 10 years old! I truly appreciate the care and attention to detail you both demonstrated. I’ve never encountered such outstanding service and workmanship from a panel beater before. It made a stressful situation so much easier to handle. A big shout-out to #DiscoveryInsure for having such an amazing panel beater on their list of approved service providers! You both are a testament to the quality and professionalism that reflects well on your brand and the industry. Thanks again for everything!
0 replies
21 months ago
Thank you for your claim, but..
I am extremely dissatisfaction with the Oneplan petclaims division. When I initially took out the policy in 2017, Oneplan was revolutionary in allowing you to load funds onto a Onecard before visiting the vet or submitting a claim for them to pay the vet directly. However, fast forward to 2024, and it seems that even accidental or illness benefits now need to be prepaid before you can claim. My recent experience with submitting a claim to humanely euthanize my Boerboel further highlights the inefficiency of the claims department. It took several days for your claim to be acknowledged, which is unacceptable during such a sensitive time. This lack of prompt response and communication is disappointing and adds to your overall dissatisfaction. Considering the significant changes to the policy terms without plain language notification, I have decided to cancel my policy. Nuanced words such as "refunds" being added to updated policy docs should be interpreted as pay and then claim. Which has not been my experience before. It is crucial for insurance providers to inform policyholders about any changes that may affect their coverage and claims process. By not doing so, Oneplan has failed to meet the expectations they have set as set since 2017. I urge other Oneplan pet policy owners to be aware of these changes and potential issues with the claims division. My experience serves as a warning to others who may be considering or currently hold a Oneplan pet policy.
53 replies
29 months ago
Service received with a smile at Sportsmans Warehouse Atterbury Value Mart
I’d like to express my sincere gratitude for the exceptional service that I received at your Atterbury Value Mart store. I had an issue with my Nike running shoes, and Tshidi went above and beyond to ensure that the replacement sneaker was right for my gait and walking pattern. She conducted various tests to ensure that the new shoes would be comfortable and suitable for my needs. Tshidi’s knowledge and expertise were invaluable in helping me find the right shoes for my needs. I would also like to thank Lesego and Batsi for their assistance and support during my visit to the store. Overall, I was extremely impressed with the level of service provided by the team at Sportsmans Warehouse. They were friendly, professional, and went out of their way to ensure that I was satisfied with my purchase. They truly made my Sportsmans Warehouse experience awesome, and I will definitely be returning to the store for all my future sporting needs. Thank you once again to Lesego, Tshidi, Batsi, and the entire team at Sportsmans Warehouse for your exceptional service.
0 replies
34 months ago
Masterplan(ners) of my updated home
What a fantastic experience! Thatch Crete did a complete revamp of my swimming pool, bringing it into this century! And an entertainment area that is not only value adding but stylish to boot. I'd definitely recommend Thatch Crete for any swimming pool and building projects. The are neat within timelines and professional. Thank you Team Thatch Crete!
0 replies
34 months ago
I'll vote with my feet
I'm gobsmacked that the apparent top rated ISP has no person that I could speak to understand what's going on with my account and get an understanding of when the anticipated installation will be done. All I get asked to do is to load a ticket in order to get the same response that provoked my initial question?! So nothing gets resolved and I'm beyond frustrated. Shocking part - I haven't even started my services (installed the router) yet and the service is sub-par. Oh well, suppose I'm just a number and not really material in their world. Fine by me - I'll vote with my feet "best rated ISP".
0 replies
35 months ago
Exceptional Service and Ubuntu spirit
I recently had the pleasure of having my solar installation done by an incredible team, led by Collen and comprised of Jordan, Nkosinathi, Kleinbooi, Chilly***, Mxolisi, and Thapelo. From the moment Laura reviewed my residence to the completion of the project, their efficiency, professionalism, and friendliness were truly outstanding. They went above and beyond, exceeding my expectations at every step. Not only did they ensure a flawless installation, but they also encompassed the true spirit of Ubuntu, working together harmoniously and treating my home as if it were their own. I am immensely grateful for their exceptional service and highly recommend this team for any solar installation needs.
53 replies
59 months ago
Want to upgrade? Sure! 1 month later EISH sorry, no Samsung stocks available
Tried upgrading 2 of my 4 Cell C contracts to Samsung devices twice now. First time on the 10th of May 2021 for 2 X Samsung A72's. No communication received from Cell C that they do not have stock available. I had to call back on the 9th of June enquire why only to be told that I could cancel the previous quote and obtain a new upgrade quote. which I did on the 11th of June 2021 and was told that they definitely have Samsung Galaxy A32's in stock - so I upgraded to the Samsung A32's. As at the 17th of June 2021 still zero device delivery. So I called Cell C again! Only to be told that they don't have stock of the Samsung A32's either! Again - zero communication was sent to me. Why not just be transparent and keep Clients informed of logistical issues you (Cell C) may experience?
53 replies
67 months ago
Pay more for fibre download speed, but Vodacom fluctuates between .55 to 18mbps
I’m a long standing Red premium client with Vodacom with a cell phone, Wi-Fi pocket router and fibre being part of my monthly subscription. On the 30th of July I received a “just for you offer” via whatsap, to which I responded. I’ve logged various queries on why I’m not receiving the 20mbps download speed, but had a steady 0mbps download speed. Last Monday (5th of October) a contractor JP physically inspected my router and found nothing wrong on my side. The only communication from Vodacom was an email 9 days ago noting that my service request SR200921-690394 is still pending. I called the fibre line (0821904) 4 times this morning alone! And spoke with the following consultants regarding the ridiculous fluctuating line speed between .55mpbs and 19.8mpbs, which impacts directly on my ability to work effectively from home: @8H59 I spoke to Jason and he said there was interference on the line and something about traffic and I could work again; @11H07 I called and a Rashaad answered the phone, but could apparently not hear me and asked me to call back; @11h10 I spoke to Max and he tried his best, but could only send an e-mail to the team that was working on SR200921-690394 @12H14 I spoke to Anele and asked her when my contract expires (I’m at my last tether) and I’d like to cancel my contract as I’ve not had a constant 20mbps download speed since responding to the just for you offer I’m not used to this level of service from Vodacom. Throughout lockdown I had zero issues with my fibre line. My response to the migration quote clearly asked whether I’d still be able to upgrade if I do the migration? To date, no one from Vodacom even bothered to give me a call to discuss. Please acknowledge the cancellation of my Fibre line with zero penalties effective end of this month. Since my last 3 e-mails sent to 0821904@vodacom.co.za was returned undelivered. Will definitely take my fibre experience into consideration for my next cellphone upgrade in Dec 2020.
106 replies
73 months ago
Lockdown doesn't stop service delivery from Discovery Insure/ Tshepang Megale
On Sunday evening we had a horrifying hailstorm which damaged a skylight. I submitted a claim on Monday and had the pleasure of dealing with Tshepang Megale a Building Specialist. He did not just go the extra mile, but the extra 300 miles! Someone came out to view and assess the damage and he called me personally to update on the progress of the claim. I honestly thought this claim would drag on for the duration of lockdown period. But I'm beyond impressed AND grateful of the service received from Discovery Insure. It's reassuring to know that my monthly spend towards Insurance, medical and life is in good hands. Thank you.
105 replies
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5 Star
9 (42.857142857142854%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (23.80952380952381%)
1 Star
7 (33.333333333333336%)