NM
Nombali M
Active since Jul 2012
11
Reviews
0
Industries
Reviews
11 reviews56 months ago
Pleasantly Surprised
2 months ago a friend of mine brought me Kambuzi Hot Sauce from Malawi and I fell in love with its great taste. Sadly my bottle ran empty on Monday:( I decided to Google where I can buy it in South Africa and I came across AfrifoodSA. Though they had no Google reviews for me to gauge the service, I decided to take a chance as their website looked professional. I also got comfort that I had an option to make a direct payment instead of linking my card details (to an unknown source). The website is easy to navigate and it indicates how much stock is on hand, so there was no gambling with paying for something that was out of stock. I placed the order on Tuesday evening and my sauce got delivered on Thursday morning. It was neatly packaged and wrapped with protective bubble wrap. Throughout the whole process I got email feedback regarding my order up until its delivery where an email confirmation was sent that the order is complete. I will definitely be using them again. Thank you for being so professional. It's a #WIN
0 replies
67 months ago
Impressed
Wow! I had even forgotten about the telephonic appointment I set up last week since no walk ins are allowed. A SARS consultant by the name of Kgamogelo called me in time (5 minutes before scheduled appointment) and she answered all my queries with ease. She had a professional and friendly voice. Thank you.
0 replies
68 months ago
Pay back the money
I received a gift voucher from a friend for the Spa in question. This was pre-lock down. I have sent several emails to the spa to find out if they will extend the timeline of the voucher or reimburse my friend since the lockdown was beyond anyone's control. They have not bothered to reply, despite having sent them countless emails and the telephone rings unanswered. Saxon Boutique Hotel, Villas & Spa, pay back our money.
0 replies
70 months ago
If wack service had a face
15 days later I still have no direction with regards to my complaint on incomplete work done on my car when I took it in for panel beating last year (it is still within the 12 month workmanship guarantee). Between Sanrose and Discovery Insure, I am not sure who is making me a fool. It is impossible that my car has been in their yard for 15 days collecting dust and there is still no way forward. I even made it easy for Lizelle to call for a follow up on Monday (since they are just silent) and she promised to call Discovery Insure and let me know, and today is Thursday and I am still waiting. Not to mention that my car left their workshop without water in a cooler the last time and red warning lights started flashing as I joined the N1. Luckily it was before the New Road off-ramp and I could drive to the fuel station en-route before damage was caused to my engine.
53 replies
82 months ago
Hard toiletpaper
How is it that the quality of the Clicks toilet paper varies so much? One packet is super soft and the next feels like sandpaper. Please advise where can I return this hard toiletpaper and if I will get my R79.99 back. I could have opted for a better consistent brand you know.
0 replies
102 months ago
not value for money
On Saturday, 25th November, I hosted a baby shower at this venue. We had agreed on a high tea set up. I reiterated about 3 or 4 times that the food must be 80% savoury as we were going to have 2 cakes that will cover for the sweet stuff. Came the day, 95% of the food was sweet stuff. A cherry on top, the 2 people that knew about the baby shower, Marc and Chantelle, were not in on the weekend, which is not a problem, but the least they could do was inform the event's manager on duty. When I spoke to Jane on Saturday morning, she had no clue about a baby shower because no one bothered to tell her and mind you I had been planning this event since August. I honestly wish I could turn back the hands of time and select a different venue, but now I know, this is definitely not a 5 star as they claim and will never use their services again. What a let down!
0 replies
103 months ago
Vodacom Free Messaging online service
It's been over 3 months now and Vodacom's Free Messaging option has been out of order with the following error message "unfortunately we are having technical issues and are working to resolve these as soon as possible. Please try again later." What a convenient and lazy excuse. I doubt your technicians are that slow. Either you fix the thing or remove it from your options if you decide to discontinue it. Enough with the vague excuses.
122 replies
105 months ago
Disappearing Airtime
Sometimes when I purchase airtime/data using the Standard Bank cellphone banking app, I get a deduction in my account but no airtime/data credit on my phone recent one being last night where I purchased R29 airtime and I got an sms saying my account has been reduced with R29 but no airtime was loaded in my account. So Standard Bank, tell me what happens to my purchase? I doubt it is my network error, because I also have apps with FNB and Capitec and it never vanishes, just you. And every time this happens I first get an error message saying the amount I selected is invalid and then immediately I get a bank sms notifying me that my bank balance has been reduced with the selected value. Super annoyed! Pay back the money!!!!
122 replies
125 months ago
drop off safe doesn't accommodate all VW keys
My car booked for a service this Friday but I had to drop it off early as I work far. there is a drop in safe where you can drop in the keys if you bring car outside business hours. This service is pretty useless to me as the hole of the drop in safe is too small for Toureg keys. When I leave the keys with security guard she says she is not allowed to take them. So what must happen now? must I be late for work because of a malfunction in a drop off safe and there are no mitigating factors for their shortfall? Nxa. Pissed off is an understatement.
0 replies
129 months ago
ABSA Vehicle finance service centre poor service!
Gatvol is an understatement. To think our company, Transalloys, has 5 vehicles financed under ABSA you will think they can give us some well deserved service, but dololo. At the beginning of July 2015, we settled 2 of the 5 vehicles. We requested a settlement letter, which they provided, but it only stipulates the settlement value. In performing our month end returns we realised that the settlement value doesn't tie in with the amortisation schedule, and sent a request for the breakdown of the settlement value. All they had to do was add two more lines to the letter detailing what was the accrued interest and notice interest charged on each account, so that we process accounting entries and save the document as audit evidence but I suppose they are too busy for such. <br> I first sent an email to the service centre generic email address ( [Email Removed] on the <br> 06th August then a follow up email on the 28th August. No one has bothered to reply. I also cced a lady called Natasha Swanepoel, she has also chosen to ignore my email, not even a \sorry I don't deal with such queries
75 replies
Review Distribution
5 Star
2 (18.181818181818183%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (36.36363636363637%)
1 Star
5 (45.45454545454545%)