DF
Daphne F
Active since Aug 2012
9
Reviews
0
Industries
Reviews
9 reviews60 months ago
Best service from Postnet Melkbos.
I have had dealings with Postnet Melkbosstrand for a couple of years. The staff there are incredible. Nothing is too much trouble. They have always got the time to assist no matter how long it takes. I am impressed with their knowledge and the service I have received there. From helping me design my business cards, posters and labels, to just posting a parcel. I posted a parcel to Meadowridge at 3 pm on Tuesday and it arrived at 11am Wednesday. Now that is what I call service. The best ever.
0 replies
66 months ago
NOT ALLOWED TO CANCEL YOUR TV LICENCE
Last year December I advised SABC TV that due to a move I no longer own a TV and wanted to cancel the licence. I went to the local police station and swore out an affidavit. Then sent an email to their cancellations department with the attachments. Now 11 months later I am still receiving messages to tell me i have been handed over for collection. It strikes me that no one in the SABC knows what they are doing. They are shapely useless.
0 replies
66 months ago
Gold Star for Elna from Platinum Life.
I needed some assistance with my policy from Platinum Life and was lucky to get Elna. She was very helpful and efficient. It was a pleasure to speak to her.
56 replies
82 months ago
Disgusted with Mazda garages in the Western Cape
Last week Saturday, 13th July, the key to my bakkie had fallen in water and wouldn't unlock the vehicle either manually or remotely. Living in the Western Cape I googled Mazda garages and found Imperial Mazda and Mekor Mazda. Imperial Mazda just said they couldn't help and to call back on Monday. As it was urgent I asked if there was another Mazda garage that could maybe help and they suggested Mekor Mazda. I tried phoning them 5 times and I didn't get to speak to anyone. Their switchboard is an automated one. Press 1 to book your vehicle in for a service, press 2 for service reception etc etc etc. Do they not work on a Saturday or are the calls to them not important. What is wrong with them employing a receptionist who can tell you you are wasting your time. These Mazda garages should take a leaf out of East Rand Mazda's book. Then maybe their customer service would improve.
0 replies
82 months ago
Well done East Rand Mazda
On Saturday 13th July I need some help due to the fact that my car key had fallen into water and would neither unlock my bakkie remotely nor manually. I looked up Mazda garages in the Western Cape, and with absolutely no assistance, I phoned East Rand Mazda, where I took my vehicle when I lived there. I was put through to a gentleman called Stefan who was incredible. So helpful, and thanks to the advice he gave me, I was able to sort out the problem. So a big kudos to him and to East Rand Mazda.
0 replies
97 months ago
Rotten Olives from Tuna Marine
On 26th January 2018, I was having a braai with family and decided to make a greek salad. I had 2 packets of Tuna Marine Calamata Olives in the cupboard, but on opening them, most of them were soft and mushy and looked awful. I phoned the contact number on the back of the packet and spoke to a lovely lady named Mia. She told me she handled the initial enquiry and then passed the information across to the relevant person - namely the rep for this area Kathryn - who would take over the query and contact me within a day or so. On 27th February I again contacted Mia, and she was astonished that no-one had come back to me. The olives' manufacturing date was 31.8.17 and the BB date 31.8.20. Up to today, 4th May 2018, nobody has bothered to contact me so obviously they are not interested. In future I will not buy their product again, as their after sales service is non-existant.
0 replies
102 months ago
THE WORST MOVE I HAVE EVER HAD
I relocated from Mpumalanga to the Western Cape at the end of October, and got several quotes to my email address. The owner of All Furniture Removals, Robin McGregor, actually phoned me to find out if I had received his quote. None of the others did, so I thought this was a good company to go with. As it turns out it was the worst decision I could have made. I organised for my move to be on the 27th October 2017 and for delivery at the new house for 30th October 2017. Due to my son flying up, and driving down with me I requested that the delivery date be changed to the 28th October 2017 and was told that it was fine. I was informed that the crew he sent me had worked for him for 12 years, so I thought they were experienced packers. They duly arrived and loaded the truck and left. We left a couple of hours later and arrived late Saturday morning. We then waited for the truck to arrive, which it did eventually. Then the nightmare began. My brand new fridge had a 6 inch wide scratch running from almost the top of the side to the bottom. The washing machine, also brand new, had a chip on one side and a scratch on the other. The bedroom suite had numerous scratches on every piece, plus a huge piece of wood gouged out of the bottom board. There was not a piece of furniture that wasn't damaged in one way or another. They had blankets on board but hadn't used them. To say I was fuming is putting it mildly, and I phoned the owner who couldn't have cared less. They hadn't padlocked the truck either. I also had arranged with him to pick up some stuff from my sister in Port Elizabeth to bring across for me, and after this I cancelled. I was then informed that because I altered the date of delivery I now had to pay him an extra R2300.00, even though the quote states "Date of move - anytime from 15/10/2017 to 30/10/17". The money I paid him to bring my things from PE was R2500.00 which was never refunded. I can honestly say that in my entire life, and of all the moves I have done, including relocating from England, this was by far the worst move ever, and I will never use him again or refer him to anyone.
0 replies
114 months ago
Mazda Garages - Chalk and cheese
<p>Today, due to the fact that I was meeting someone at the airport, I popped into East Rand Mazda, to see if I could get my radio sorted out.</p> <p>What a difference. Basil Green wanted to charge me R500 to get the code for my radio (and I am still waiting for either Wesley or Jean to call me back), yet East Rand Mazda helped AT NO CHARGE. Wayne, in the service department, was helpful and friendly, and organised the code with speed. He even said he would help me set the code as I had tried a couple of times, and just maybe there would be a problem. He, unfortuneately was not available when I returned, but had asked Peter to help me when I arrived. In a matter of minutes, he had put the code in, and, yeah! once more I had music. </p> <p>So a very big thanks to those two Gentlemen at East Rand Mazda, and I know where I will take my bakkie in future. What a fantastic service they provided.</p>
0 replies
114 months ago
Mazda rip off.
<p>I drive a 2006 Mazda Drifter 2.5TD, and for as long as I have had it, bought brand new, I have encountered very few problems. In fact it is a very reliable, easy to drive vehicle. The battery was, up until a week ago, the original one. Again - wonderful. After purchasing a new battery and replacing it in the engine is when I picked up problems. The radio needs a code to re-activate it. Having contacted Casseys Auto in Springs (where I bought the Mazda) I was informed that they are no longer a Mazda agent, only Ford, and I need to phone Basil Green in Edenvale, which I did. I spoke to a person called Wesley and he informed me that they could give me the code of my radio for a fee of R500. Really. I paid several hundred thousand for the bakkie, and now I have to pay R500 to get the code for MY radio in MY bakkie. Then I was told that as the vehicle is no longer under warrantee I could take it to any car radio installer and they could take the radio out and the code would be printed on the side. So I spent R80 to have the radio taken out only to find there is no code printed anywhere. While I was there I phoned Basil Green again asking for Wesley or Jean, and, as they were both busy I left a message for one or the other to please phone me back urgently. Well it is now almost 5 hours later and also after working hours, so when are they going to phone me back - or are they even. I think this is an absolute rip off. So Ford and Mazda owners be aware that you need to pay for any code for your vehicle even though some of these bakkies are half a million rand plus.</p>
0 replies
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5 Star
4 (44.44444444444444%)
4 Star
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3 Star
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1 Star
5 (55.55555555555556%)