Active since Sep 2012
I regret buying at this place I bought a vehicle at Motus Vereeniging and paid cash. I've been for registration papers for almost a month now. As a result I can't register the vehicle for the purpose it was bought for.
I bought a vehicle at Motus Vereeniging and paid cash. I've been for registration papers for almost a month now. As a result I can't register the vehicle for the purpose it was bought for.
It looks like I'm one of many customers whose orders were confirmed and later canceled by Makro. I am so disappointed with them. They are doing this for the second time to me.
I wanted to share my bad experience but I decided to check their reviews first. Considering the number of negative reviews without a reply, I won't waste my time narrating experience. All I can say is that I don't wish to do business with them ever again. I tried to submit my complaint on their website but failed. I also tried them an email but the email address on their website doesn't work.
I have a contract with Rain. For the past 2 weeks I've been trying to get them to upgrade my plan. I sent them a message to which I got an automated confirmation but nobody called me. I later received a message notifying me that I qualify for a free upgrade. I tried to call the number several times but it always says I must call tomorrow. This is pathetic to say the least.
I bought a tv online. The transaction was delayed because they took a long time to verify my tv license. I bought the same tv at the store and canceled the order. Since then I've been trying to get the amount refunded but it's almost 2 months now without any success. The last time I called I was referred to direct axis but could not be assisted.
On Sunday the 28th May 2023 around 7:40 my wife was involved in an accident. On Monday I called Iwyze to submit a claim. I was told that a call has been logged and that she will be contacted so that she can lidge the claim herself, even though I am the policy holder. Today is Wednesday and nobody has called her. The matter is delayed from the outset. I am very disappointed with this treatment. This shows that this company is worsening instead of improving.
The quality of service in this bank is deteriorating very fast. On 21 November 2022 I tried several times to talk to the credit card consultants. Each time I waited for more than 30 minutes without success until my private banker requested someone to call and wait on my behalf. After eventually going through, I could not be assisted because the consultant was clueless about the transaction I needed to be assisted with. I wanted to make a withdrawal from my budget limit and pay over a specific period without shifting the limit. This used to be a simple exercise but this time around nobody seemed to know about it. My day was ruined.
On the 26 April 2022 I received confirmation of cancellation of my policy. Liberty to date not stopped deducting the premiums from salary every month. I complained about this in May and was told that the premium may be deducted for two months after cancellation but it is now 4 months.
Fnb provides me with a reason to leave them. Currently the only reason I'm still banking with them is because of the long period I've been with them. Today I wanted to transfer funds from the revolving credit facility but the transaction failed. After calling them I was informed that there's a hold on the account because I didn't activate the shortfall protection which is optional. Why do I have to stopped from transacting on my account because of something optional? Why was I not notified of this change and its implications? Slowly but surely I'm moving towards leaving this pathetic bank.
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