JB
John B
Active since Oct 2012
13
Reviews
0
Industries
Reviews
13 reviews3 months ago
LG MAGNETRON REPLACEMNET
Good day, reference: RNU260115014074 - I returned my microwave to Makro for repair in terms of the 10-year magnetron warranty that was communicated to me at the point of sale. While the unit has since developed rust, I wish to make it clear that rust is not the subject of my claim, nor am I requesting any rust-related repairs. My claim relates solely to the magnetron, which is expressly covered under warranty. In terms of the Consumer Protection Act (CPA), consumers are entitled to goods that are of good quality, durable, and fit for purpose, and to have warranties honoured as represented at the point of sale. At no stage was I informed that a labour or repair fee would be payable should the magnetron require replacement. The introduction of such a cost after purchase constitutes a material condition that was not disclosed upfront, which is inconsistent with the CPA. Furthermore, under the CPA, the retailer (Makro) remains primarily responsible for addressing warranty claims, irrespective of any arrangements with the manufacturer (LG). I should not be prejudiced due to internal processes or disagreements between the two parties. I am therefore requesting that Makro and LG resolve this matter jointly and honour the magnetron warranty by replacing the magnetron at no cost, or alternatively, by offering a reasonable compromise in the form of a waived or discounted labour fee, given that these costs were never disclosed at the time of sale. I trust that this matter can be resolved promptly and amicably, without the need for escalation to external consumer protection bodies.
0 replies
3 months ago
LG MAGNETRON REPLACEMENT ISSUE
Good day, I returned my microwave to Makro for repair in terms of the 10-year magnetron warranty that was communicated to me at the point of sale. While the unit has since developed rust, I wish to make it clear that rust is not the subject of my claim, nor am I requesting any rust-related repairs. My claim relates solely to the magnetron, which is expressly covered under warranty. In terms of the Consumer Protection Act (CPA), consumers are entitled to goods that are of good quality, durable, and fit for purpose, and to have warranties honoured as represented at the point of sale. At no stage was I informed that a labour or repair fee would be payable should the magnetron require replacement. The introduction of such a cost after purchase constitutes a material condition that was not disclosed upfront, which is inconsistent with the CPA. Furthermore, under the CPA, the retailer (Makro) remains primarily responsible for addressing warranty claims, irrespective of any arrangements with the manufacturer (LG). I should not be prejudiced due to internal processes or disagreements between the two parties. I am therefore requesting that Makro and LG resolve this matter jointly and honour the magnetron warranty by replacing the magnetron at no cost, or alternatively, by offering a reasonable compromise in the form of a waived or discounted labour fee, given that these costs were never disclosed at the time of sale. I trust that this matter can be resolved promptly and amicably, without the need for escalation to external consumer protection bodies.
504 replies
24 months ago
Excellent Service
Wow...5 star Service...well done guys...keep it up...my next order is on its way...excellent service...with next day delivery...all though I was told 3 to 5 days
0 replies
26 months ago
Useless service
My daughter left her cellphone on 29 Feb inside her last driver's car. I contacted Bolt, through my account, because she does not have her phone, and she cannot access her emails as she does not know her password. As her father, I gave them her Cell number, for them to check her last ride, and then just contact the driver to either have him drop the phone at the pickup or delivery address. The phone was on whole day yesterday, and this morning it is now off, and we cannot trace the phone. They want her to contact them, through her email, of which I told them, she won't be able, and that is something they do not understand...there is no other means of her contacting the. I do not want to know who the driver is, but they could have just contacted the driver...because now...the phone might potentially be gone, due to the bull service.
0 replies
26 months ago
USELESS CUSTOMER SERVICE
My daughter left her cellphone on 29 Feb inside her last driver's car. I contacted Bolt, through my account, because she does not have her phone, and she cannot access her emails as she does not know her password. As her father, I gave them her Cell number, for them to check her last ride, and then just contact the driver to either have him drop the phone at the pickup or delivery address. The phone was on whole day yesterday, and this morning it si now off, and we cannot trace the phone. They want her to contact them, through her email, of which I told them, she won't be able, and that is something they do not understand...there is no other means of her contacting the. I do not want to know who the driver is, but they could have just contacted the driver...because now...the phone might potentially be gone, due to the bull service.
0 replies
29 months ago
Disgusting Food
THIS EMAIL I SENT TO BURGER KING I ordered food on 3 November, for delivery via UberEATS, and the food ordered the food advertised, was disgusted. Please see images of what we received, and I paid a lot of money for this nonsense. I ordered. • Double Cheeseburger • Big king Box Please have a look at the pictures, and you tell me…if this was you…it did not have any taste. We just had to eat, because we paid, and could not return it, as we are far from shops. What would you have done in this instance…what…see receipt also attached…I am not happy…not happy at all…VERY THIN PATTIES…CODUL NOT EVEN TASTE THE FLAMES…NOTHING I then got A RESPONSE, WHERE I NEED TO CONTACT UBER eATS DIRECTLY, WHICH i DO NOT UNDERSTADN, AS uBEReATS DID NOT MAK ETHE FOOD, BUT RATHER BURGER KING....
0 replies
29 months ago
Disgusting Food Delivered
THIS EMAIL I SENT TO BURGER KING I ordered food on 3 November, for delivery via UberEATS, and the food ordered the food advertised, was disgusted. Please see images of what we received, and I paid a lot of money for this nonsense. I ordered. • Double Cheeseburger • Big king Box Please have a look at the pictures, and you tell me…if this was you…it did not have any taste. We just had to eat, because we paid, and could not return it, as we are far from shops. What would you have done in this instance…what…see receipt also attached…I am not happy…not happy at all…VERY THIN PATTIES…CODUL NOT EVEN TASTE THE FLAMES…NOTHING I then got A RESPONSE, WHERE I NEED TO CONTACT UBER eATS DIRECTLY, WHICH i DO NOT UNDERSTADN, AS uBEReATS DID NOT MAK ETHE FOOD, BUT RATHER BURGER KING....
0 replies
40 months ago
Bad service
Godo day. My geyser was replaced in 2016, and then again on 30 July 2019. Again, my geyser burst 31 December 2022, and upon claiming from Standard bank, i was told that Kwikot says that my warranty has expired. now, i asked, how long is geyser under warranty, as I was told 5 years, and calculating the years, it is only 3 years since replacement. Now - why should i pay an access fee to my insurance, when manufacturer guarantees replacement to last 5 years. I cannot even get through to Kwikot-My address is 526 Cessna Avenue, Eersterust, Pretoria 0022. Please check your Geysers and replace mine as soon as possible
396 replies
40 months ago
Robbing
Godo day. My geyser was replaced in 2016, and then again on 30 July 2019. Again, my geyser burst 31 December 2022, and upon claiming from Standard bank, i was told that Kwikot says that my warranty has expired. now, i asked, how long is geyser under warranty, as I was told 5 years, and calculating the years, it is only 3 years since replacement. Now - why should i pay an access fee to my insurance, when manufacturer guarantees replacement to last 5 years. I cannot even get through to Kwikot-My address is 526 Cessna Avenue, Eersterust, Pretoria 0022. Please check your Geysers and replace mine as soon as possible
0 replies
43 months ago
refund
i have been debited 1/09 and 1st 10 for services I have already cancelled long ago. my email address is john.m.booysen@gmail.com, and Webafrica just does not give a hell
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (15.384615384615385%)
1 Star
11 (84.61538461538461%)