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Anton L
Active since Oct 2012
14
Reviews
0
Industries
Reviews
14 reviews14 months ago
TERRIBLE TERRIBLE CUSTOMER SERVICE
I have never seen such poor customer service I've been holding on the phone for 3 days now each day at least 8 minutes JUST TO ASK FOR A CHANGE TO MY PROFILE!!!!!!!!!! OMG never seen such bad customer service will be closing my account ASAP
284 replies
49 months ago
VIAGOGO _ NEVER EVER BUY TICKETS FROM THEM
Bought tickets for Stormers vs Ulster, the tickets were fraudulent. At the stadium, we were denied entry as the tickets had already been sold to someone else. Total scammers!!!! NEVER BUY TICKETS FROM THIS SITE. Tried to get a refund nothing has happened to date
0 replies
63 months ago
Discovery - WHAT's going on????
My account has been locked out and not by me additionally my fitness app is no longer linked again not by me. Then trying to get hold of discovery on the phone is impossible. 3 hang ups and now over 10 minutes waiting for an answer. Terrible service!!!
0 replies
88 months ago
Avios off into the sunset without allowing any redemption???
It seems as if the entire program no longer works I've been advised that the program is closing down and the points need to be spent but I cannot log onto the site and the call centre number doesn't work anymore!!! What's going on???
0 replies
94 months ago
Very poor FNB customer service
Queried a transaction on my bank statement with the FNB sales and service contact centre on the 27th June, still waiting for a response...it's now the 19th July, that is 16 working days!! very poor service and turnaround time.
53 replies
94 months ago
Nedbank poor service
I bought electricity via my Nedbank app on the 11th July, but never received the sms with the voucher code. So phoned Nedbank and logged a query on the 11/7, ref ********** 4, the person was very helpful and phoned me every day last week, saying that there was progress made but no resolution. This week no calls at all it's now the 19th July so 8 days have passed with no news and no resolution. This is also not the first time this has happened either!! Surely Nedbank can see immediately that I've bought the electricity so get me my voucher THEN GO RESOLVE with the council or internally whatever needs to happen DON'T MAKE ME WAIT for you to resolve your internal issues first! I wonder if I owed Nedbank money and made them wait due to a technical issue on my side what would happen???....
106 replies
94 months ago
Very Poor Kia customer service
My Kia Sportage AWD was damaged by a truck when the truck's brakes failed and it smashed into my parked Kia, the accident took place on the 16th June and as it's under warranty, it was taken to the Kia approved panel beaters. However there are no spare parts so they have to be ordered. The order will only arrive in August!!! So that's 6 weeks before my car even get's looked at. So I called Kia Diep River to see if they could help me out for a portion of that time with a courtesy car seeing as it wasn't my fault that there's no spare parts, but they could not get rid of me fast enough!!! So much for customer loyalty, as a family we've spent over R 750 000 with Kia buying two brand new Sportages over the last 5 years, funnily enough nothing was mentioned then about the lack of spare parts!! So very disappointing customer care from them beware!
0 replies
106 months ago
40 minutes waiting for my call to be answered and still hanging on....
<p>I've registered a claim with Absa as my geyser broked down, Absa hold my mortgage and my structural insurance.</p> <p>The repair of the geyser was shambolic for a start but to be fair to Absa this was more down to the selection of their service providers....geyser broken yes, then no, then yes...EEEK</p> <p>Anyway I have noticed that there is severe water damage to my ceiling so have been attempting to contact Absa for TWO days now...yesterday I waited for 25 minutes...no luck...not even an otion to get a call back.</p> <p>Then today I'm up to 23 minutes and hanging on....this is terrible service and not what I've come to expect from Absa...</p> <p>The menu options have changed which is usually corporate speak for we've reduced numbers and rationalised, so in plain English...we 've reduced costs at the customers expense!!</p> <p>CAN SOMEONE PLEASE GET BACK TO ME BEFORE MY CEILING CAVES IN!!!!!!</p> <p> </p>
135 replies
114 months ago
Purchased data bundle FROM MTN on 13/12 - 6 days ago - STILL WAITING FOR THE DATA BUNDLE.
<p>Purchased data bundle FROM MTN on 13/12 - 6 days ago - Paygate passed my electronic receipt and my credit card paid but MTN said the transaction failed.</p> <p>I spoke to the MTN call centre, Sejabaledi Gafane was very helpful, gave me my reference number SMC/ ********** 7096.</p> <p>However 6 days have passed with no news and no data either! So now been penalised for using data out of bundle...and I won't buy more just in case it happens again!!</p> <p> </p>
56 replies
114 months ago
Nedbank Internet Banking Platform & 'Help'desk
<p>Where do I start??</p> <p>I have been unable to load a new payment beneficiary onto my Nedbank internet banking resulting in me being unable to pay for a booked holiday. The error message screen looks like something a child would write...pressed the contact us toggle which goes nowhere...then called the 'help'desk who finally answered after waiting for 15 minutes...to ask me what the error message was. There isn't one see first point above...then I as told it was because I used an unsupported browser... reall very unhelpful and not correct. By the very fact that there was a 15 minute waiting queue means there was a bigger problem...really what training does the help desk get?? Talk about grabbing the first answer on the list!!</p> <p>TERRIBLE SERVICE and AWFUL TECH</p>
56 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (7.142857142857143%)
1 Star
13 (92.85714285714286%)