DF
Dietmar F
Active since Nov 2012
31
Reviews
0
Industries
Reviews
31 reviews13 months ago
Shocking Service, Prepaid Order placed, company not contactable
Placed order for inverter 3 days ago, no acknowledgement or shipping details. Money was paid of course. Sent email yesterday, no answer. Tried phone contact - no answer. I cannot work with a vendor who ignores prepaid orders and doesn't communicate.
53 replies
14 months ago
Unable or unwilling to fix product which never work out of the box
Shocking service. R 20,000 Portable Power Station failed after little use. Replaced only after several month, with another unit which never worked from the beginning. It appears they are unable or unwilling to stand behind their product. Within 4 years of ownership I had to endure endless waits and ultimately have never had a working unit. Now they even want bucks to return the faulty unit. Disgusting. Do not waste your money on any Ecoflow products.
0 replies
18 months ago
RMB/FNB Card Division unable to correct system problems
We have experienced endless problems with FNB's card division. Credits cards are being blocked for potential ***** reasons, for transaction which have occurred regularly for years. We often receive no notification of this blocking activity, leading to embarrassment and inconvenience. SnapScan and Zapper transactions are no longer possible on several of our cards. The bank has had several attempts at fixing it, with no success. The issues have persisted since August. As RMB Private Bank customers, our communication went through that division and while very helpful, the issues have not been resolved. It appears that the RMB division has given up and stopped communicating with us.
53 replies
35 months ago
Disgusting Service
Shocking service from Rectron. My EcoFlow Delta unit has been broken for several months. Handed in to Rectron, communication thereafter with Jerry from EcoFlow. I have not received any info as to what is wrong with he unit and how they are planning to fix it. My emails have been ignored for the last few weeks now.
0 replies
35 months ago
Disgusting Service
Shocking service from Eco-Flow. My EcoFlow Delta unit has been broken for several months. Handed in to Rectron, communication thereafter with Jerry from EcoFlow. I have not received any info as to what is wrong with he unit and how they are planning to fix it. My emails have been ignored for the last few weeks now.
0 replies
37 months ago
Unable to cancel contract
I have been unable to cancel my Rain contracts. No mention on their web site as to how to do it, no EMail provided, no support option, no FAQ. Telephone call centre cut me off as "my profile could not be matched. Utter disregard for their customer's requirements.
212 replies
39 months ago
Beware: Company appears to have gone our of business.
Company appears to have gone out of business. Not contactable for 6 weeks, with no response to several emails and a phone line which either doesn't work or is simply unanswered during their advertised business hours.
0 replies
40 months ago
Extremely Poor Customer Service
Extremely poor customer service. No response to multiple emails. No return policy or procedures for online purchases. Unpleasant overall experience.
0 replies
41 months ago
No option to cancel services online
Rain makes it easy to sign up and add service items. There is however no option on their service portal to cancel services. Making life difficult for customers who want to reduce their service delivery is unacceptable and may cause me to leave RAIN altogether. I will not waste time in call centres to request service changes.
264 replies
43 months ago
Shocking Service & Careless Attitude
Agent forgot to return my driver's license and didn't notice for more than 24 hours. I was almost prevented form boarding my flight back home due to lack of ID. Upon querying the Lanseria branch, they admitted to holding the document, Numerous phone calls yielded no results other than various unkept promises of getting back to us. More phone calls 4 days after the event yielded a "I am on it" response from Larato. Several hours later still no courier details. I consider this shocking service and a careless attitude, given the importance of the document.
266 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (16.129032258064516%)
1 Star
26 (83.87096774193549%)