AA
ASHLEY A
Active since Dec 2012
10
Reviews
0
Industries
Reviews
10 reviews2 months ago
Disappointing and Embarrassing Experience
On February 21, 2026, my family and I had a distressing experience at Mr Price Clearwater while shopping on the upper level near Mr Price Sports. We were unexpectedly approached by a woman who inquired if we had seen her phone. After we informed her that we had not, she accused us of taking it, citing our proximity to her and her friend while browsing clothes. Despite our offer to have our bags searched, she refused and instead suggested that we might have hidden her phone somewhere in the store or even concealed it within our own phones. We repeatedly urged her to involve the store staff or security to conduct a search, but she declined and resorted to insults before speaking with a staff member. We continued to request that the staff search us to clear any suspicion, but they informed us that they were waiting for security to arrive. The woman eventually left the store, and we reiterated our request to the staff, feeling that we were not being treated equitably as Mr Price customers. It seemed that the other party was afforded more respect and privilege, possibly due to our skin color. We also asked if the security cameras could be checked, only to be told that there were none. This incident was profoundly disappointing and embarrassing, and it could have been managed more effectively by the staff at Mr Price Clearwater.
53 replies
30 months ago
Overall experience was excellent
Overall experience was excellent. Was further impressed with customer service from Avela Mawaba on the logistics side. She is professional and kept me up to date regarding my delivery.
131 replies
33 months ago
Worst store, very rude stuff
Made a laybye at leather gallery on 2nd of June. Due to certain circumstances i sent them a cancellation email on the 1st July. No acknowledgement of my email and request. On the 8th went to the store to make follow up and was told ill be sent paper work. 13th july sent another email to follow up and sti no response and acknowledgement of email. 18th of July called the consultant by name Zandile who told me whole lot of stories about manager being on leave. 19th of July Zandile requested my bank statement which i sent. Made follow up 28 made follow and received no response. 29th july went back in store and was confronted by a rude arrogant clear water store manager Niroshni Padayachee, who i felt was racially progiling me. She informed me i will only get 200 refund from the R2000 i paid. Day light ******* from this shop. DON'T BUY FROM THEM, They treat customers like Sh**. Laybye cancellation terms were never properly exaplained by sale consultant otherwise would not havr laybyed with them. They dont respect and value their clients. Unprofessional conduct from Niroshni Padayachee.
0 replies
41 months ago
WORST CUSTOMER SERVICE EVER!
On the 21 November 2021 I sent my niece to return a purchase I had done at YDE . When she got to YDE Eastgate at around 16:00 they informed her that they did not have cash and they offered to give a voucher which she declined as I wanted cash. A lady by the name Mathabo had the worst attitude ever. She said it was not her problem that they did not have cash and we need to go to the original YDE store where the items were originally purchased which was Clearwater . I believe on your terms and conditions of returning items it is not stated that we have to return to the original store where the purchase was done. This lady was rude and lacked any customer service, I’m totally disappointed at the level of after sales service received at your Eastgate branch. 14 days return will be up by Saturday 26th November 2022.
0 replies
60 months ago
VERY UNHAPPY CLIENT
In 2019 we visited the Leroy Merlin in Greenstone and we loved the PVC windows and sliding doors. We were shown three colours which was white, grey and wood finish colour. We purchased two PVC wood finish windows and a sliding door in 2019. In 2021 we went to Leroy Merlin Little Falls and purchased four PVC windows in wood finish colour. We begun we the renovation of our house begin of May 2021. Once we were doing the after construction cleaning and the protective stickers were removed from the windows we discovered that the colours of the wood finish were totally different. The ones purchased in 2019 were lighter colour while the one purchased in 2021 were darker colour. I called Leroy Merlin Contact number on the 20th May 2021 and explained the issue to the consultant who attended to me, he then transferred me to the Greenstone branch and I spoke to Gugulethu who informed me that she will call me after 30 mins after she has spoke to her manager about the issue. After a while she called me and informed that she could not assist me and I had to contact the Little Falls branch. She was very rude when I asked her why she would not assist me as she worked for Leroy Merlin. She then said she will send a request to Little Falls for them to call me which to date I have not received the call. I asked her to transfer me to her manage and she informed that the manager had left and she told she will request the manager to contact. Late on the same day I received a call from Aubrey to whom I explained my indecent and my dissatisfaction with the after service I was receiving for Leroy Merlin, he told me that he will raise the issue with the manager and request them to call me which up to date they have not made any contact with me. I am Very disgruntled by the after service provide by Leroy Merlin, the inconsistency in their products is disappointing. The two shades of the wood finish are just too distinct and it not looking very neat. Unfortunately no one at Leroy Merlin seems to want to address my complaint.
53 replies
66 months ago
POOR SERVICE
I placed an order with uber eats. My account was debited. The delivery guy then calls me that he can not come to my area and i should meet him by the garage that is 15mins from where i stay. The delivery guy by the name Hleza with reg number HV90DBGP was extremely rude and unprofessional . The reason why I order with uber eats is coz I thought it would be convenient for me than for me to go to restaurant and order in person. If uber eats doesnt allow their delivery people tp deliver in certain areas, why then does their app allow for customers to transact. I have ordered before and never encountered this situation.
0 replies
67 months ago
Disappointing Customer Service
The level of service that I have received from Old Mutual is beyond poor. I have requested for my life cover policy to be increase since May 2020. The quotation expired , I then signed another quotation on the 31 August 2020 and had blood samples taken on the 6th September 2020(WHICH IS NOT A NICE EXPERIENCE) but still no feedback was given until the quotation expired once again. I then submitted another quotation on the 13th September , To date vi still have not received any feedback. This is so disappointing. How long does it take to increase amount on an existing policy? Please let me know if I should take my business elsewhere.
53 replies
77 months ago
Violent Driver
Driver took forever to come to the place we were waiting. On arrival when we waved at him he started to shout at us that how is he supposed to know whom he is picking up. The shouted escalated between him and my fiancé, he started calling me a ********** and threatening to shoot mi fiancé. He then drove off, but reversed back as he was shouting that he was going to shoot. For out safety we got into the apartment complex as he was till in persuit.
0 replies
80 months ago
Disappointing service
Very disappointed with level of service received at Bus 161 from Johannesburg to Durban on the 03 October. On arriving at Durban Beach the drivers refused to give us our bags as we didn't have the other set stickers of the bag. One of our bags was even missing. We had the tickets and the stickers on the bag were clearly marked with ours names and yet they refused to give us our bags. After we called the call Centre were only given our bag at the depot. But still we had a missing bag. We have been told that we have to go back to the station in order lost property query. As we not from Johannesburg we have no clue which direction to take. This is a horrible start to holiday we were looking forward to. Service rendered is very poor. Hoping we shall get the missing bag, the way the staff talks to its customers is very unprofessional and very rude. I will never use this bus again after this horrid experience.
0 replies
99 months ago
NEDBANK!HOW MANY TIMES TO DO FICA???????
Sometime in January 2018 I received an SMS from Nedbank to submit FICA documents, After failing to submit documents on line due to system error I went to the Protea Glen Mall Branch to update the FICA. On the 18th March 2018 I tried to do a EFT to my Nedbank but got error that the account was blocked. On calling Nedbank I was told that i needed to submit FICA documents AGAIN. Before my account was blocked i was never notified on email or sms or call , I believe that Nedbank has my fully update details to be able to call me or sms or email and alert me that i need to submit FICA AGAIN. To make matters worse I was told that i can not submit the documents electronically but have to go to the branch. This is really pathetic how many times is one suppose to do FICA??????
210 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (90%)