JD
Jacques R
Active since Feb 2013
19
Reviews
0
Industries
Reviews
19 reviews18 months ago
Flawless Service Experience
What a wonderful experience! Thank you Mustek (I think it was Thapelo, If I remember correctly) that were the technician. Really fast and caring service. And they saved my life because I can get back to work on my Asus Duo! It was a flawless experience.
56 replies
18 months ago
Great - Will use again
I had a wonderful experience with Pace. Wayne was a great agent. He gave me the information I needed and was very thorough. There was an incident where the windscreen was cracked while I was parked and their system to sort things out has been quick and informative. I had no problems and have no complaints.
53 replies
26 months ago
Amazon Decay on the horizon
Terrible Experience. I ordered a set of 2 chairs and only 1 arrived. They gave a partial refund for the second one and said they will waiver the shipping and taxes of the replacement order. The replacement never arrived. Now they say there is no replacement available, and we are stuck with the one chair. What do we do with one chair that is supposed to be part of a set? They want to charge us to return it! And they have still not refunded the outstanding fees (shipping and taxes). I am now forced to log a dispute via the bank. I have been using Amazon for two decades and have ordered several high-end items. After this, there is no way I will use them again. Just like other institutions Amazon will also in time decay.
0 replies
35 months ago
Clicks Loyalty ****
I have had a Clicks card for a very long time. I had to get a new one 4 years ago and ever since all my cashbacks has been disappearing. I found it odd that I kept swiping and never had any cashbacks. Then about 2 months ago I was told there are R300 on my card in cashbacks by a Clicks pharmacy. I tried to use them a week later and they were gone AGAIN! I have sent several emails to Clicks to no avail. So, this whole Clicks loyalty program seems to be one huge **** or something is wrong here... I am going back to Dischem where I used to be and always got my cash-backs and my savings.
0 replies
38 months ago
Best quality and service LPs
If you are a collector of LPs and CD's this is the online store to use! Best condition and quality I have ever received, and they package very well to protect your item. Fast delivery. My favourite new LP store!
0 replies
40 months ago
The customer is wrong
I ordered soup from a Chinese restaurant which the Mr D system mixed up with the wrong order. They refused to help me insisting that their system is correct and infallibale. Why would I order something I am allergic for? Really?! The help agent kept insisting. I eventually got in my car and went to the restaurant who was incredibly helpful and replaced my order immediately. Next time I will use a differt service as Mr D is obviously not a good service. They have just lost a customer who used them at least twice a week.
0 replies
45 months ago
What a disappointing end
Though as a rule over a year of using their service, loadshedding has forced me to go over to fibre. I was generally very happy with the service, except that during load shedding we got no signal and I give online lectures. I was happy with the service. And I explained this to them when I gave me 1 month cancellation. The representative went and disconnected me immediately. This means that my entire month of lectures online can't happen. I tried to reconnect, but Rain said they can't reconnect me once disconnected. Luckily Clear Access, the new fibre company was able to escalate my installation. What a really disappointing ending to what could have been a happy and returning customer... but now, not going to happen.
268 replies
45 months ago
A really good start
I want to post a sincere thank you to Clear Access for their incredible service and response. I communicated with Nicole in sales. We arranged an installation date based on the fact that I needed to give Rain 5G one month's notice. Rain disconnected me immediately rather than at the end of the month as agreed. I tried to reconnect them, but Rain said that I would have to get a new sim card to reconnect. From experience this could take a month just to get a new sim, so not even worth trying... I contacted Clear Access and though they were under no obligation to reschedule my connection, I explained that I present online lectures and need to be connected ASAP. They scheduled me for early the following week. And then the next day called me and said, we can come tomorrow if you are available. I am up and running in less than 48 hours since I sent through the first request! Thank you Nicole and the Clear Access team for really being there when I needed you as a new client.
134 replies
55 months ago
Vodacom does as they want with your account and you have to pay
I got an SMS saying that my data was up. I went online to purchase recurring data of 2gig per month and found that Vodacom added 6GB data for 7 days to my account without my permission. They say that I put it on, but I would surely have known and why would I go online to put Data on if I have already done it? They are charging me an arm and a leg for something I do not need and did not buy! Vodacom this will be my last contract with you! I have been a customer for over 15 years, but will be moving over to a different network after this. Corporate thieves! Milking their customer and stealing. I can't afford this! Who in the world uses 6 freaking gigs in 7 days? What am I? A streaming service? I called in and was told that they can't give me a reference number for my enquiry. Now this was not the help person's fault, but clearly Vodacom's system is set up to steal and designed that you can't query the problem. What a farce.
106 replies
56 months ago
Better that people say
I have been on Rain 5G now for almost 3 months and though there are occasional drops in the service. I have to add that the service centre is really very good. Every time I call the call is answered almost immediately a any problems are sorted out very fast. I have consistently done speed tests and they are constantly above my paid service. Rain is not flawless, but they surely strive to offer a good product. The last time I lost service, the lady was very apologetic, understanding and professional.
53 replies
Review Distribution
5 Star
6 (31.57894736842105%)
4 Star
1 (5.2631578947368425%)
3 Star
0 (0%)
2 Star
1 (5.2631578947368425%)
1 Star
11 (57.89473684210526%)