NS
Nomvuyo S
Active since Mar 2013
29
Reviews
0
Industries
Reviews
29 reviews5 months ago
PIN issue
Dear vodacom I'm writing to express extreme dissatisfaction with the service I've received from Vodacom. My phone was sent in for a PIN issue, which was not working despite being provided by your team. Now, you're refusing to assist me, citing a screen repair done by a third party, which is unrelated to the PIN problem. I've been a loyal customer for years, and this experience is unacceptable. I'm requesting that you: - Provide a working PIN or unlock my phone - Address the issue promptly - Provide a clear explanation for the poor service If not, I'll be forced to take my business elsewhere and share my experience on social media. My details: Phone number: I expect a response and resolution.
106 replies
9 months ago
NEVER JOIN THESE ****MERS
I joined this in 2012 and i use to love it. It used to be the best and their customer service was on point. Until about a year ago no customer service no contact numbers no response. Its even worse that we complete surveys and at the end we dont get points. They are receiving money bi using people. Even their social media comments are closed. It is a ****. Whoever took over is greedy
0 replies
13 months ago
Warning not to trust Webafrica
I'm sharing my horrific experience with Web Africa's billing and customer service to warn others about their ********* practices. Despite paying my outstanding balance on January 25th, I was incorrectly charged an additional R1,200. After correcting the mistake, I was then hit with a new invoice for R685. And to add insult to injury, Web Africa cancelled my service within the same month and is now demanding a R600 cancellation fee! This is not an isolated incident, but a clear pattern of exploitation and disregard for customers. I've tried to resolve this issue with their agents, but they've been unhelpful and dismissive. DO NOT MAKE THE SAME MISTAKE I DID. AVOID WEB AFRICA'S SERVICES AT ALL COSTS. Their constant rate increases, lack of transparency, and aggressive billing practices will leave you frustrated and financially drained. Share this warning with your friends and family to protect them from Web Africa's predatory practices. #WebAfrica #UnfairBilling #PoorCustomerService #AvoidThem"
0 replies
16 months ago
Took my product and money
I returned my microwave in September and took the same brand. I kept it in my cupboard only to open it on the 5th and found an old scratched microwave it was making a funny noise. I immediately put it back with all its plastics still not moved from the doors handles and glass. It took 3 days after it was picked up to get the status changed to concluded. They said they have sent me an email and there is nothing. I called and the phone was dropped. I’ve been sending emails and nothing.
56 replies
22 months ago
Card blocked for no reaaon
My bank card which is used by a child is blocked. I called and very inpatient agents told me there is nothing wrong. I then asked to change the number and then refused saying I can't answer how much I used. They told me to go to the shop and the shop says they cannot help me. The child is stranded at school and tymebank is just not bothered.
53 replies
29 months ago
Such a bad service
I made an order on line and when I went to collect my stuff it was delivered to the wrong store 50 km away from where I ordered. I called the customer services and the consultant was so rude and inpatient. Telling me I should go to the store or cancel and wait until my money is refunded. I need to use the stuff today and pick n pay says they cannot even deliver since its their fault taking a wrong location. Such inconvenience and inconsideration the inconvenience they cause to the customers. I'm soo angry
72 replies
38 months ago
Hurt and disappointed
I have never seen such a rude person like the one answering MRL whatsapp. I order one bottle because I was sceptical ordering online without knowing the service. I was then told that it will arrive in Wednesday. After several messages there was no response. Only to be told the next day that the driver is outside. I told them I was not at the office and went on to explain that they could have atleast responded to my messages . The lady told me it's ok noted. No apology nothing worst part she d4oped a call on my ear. I'm pised by the level of disrespect I got
0 replies
40 months ago
Do not sign up. Noone would assist you
I am very disappointed with how you have been treating me. After a full month of installation and back and forth messages with promises to help but nothing has been done. Even my complex manager at Panorama hill skippers road HOUTBAY tried to contact you to no avail. I was so surprised that you have sent me an account for a Wi-Fi thar has never work. You have sent me confirmation that I am using a Wi-Fi which has never been connected. I understand that this is your way of making me not get what you promised. The one month R19 will be forfeited before I could connect. What kind of scam are you running using us go4 false promises. I'm disgusted beyond belief
0 replies
42 months ago
Fake
I have been a member since 2010 and this is the first time I experience this. Keneilwe Ollifant sent used vounchers ad when i enquire she was very rude and arrogant. I'm disgusted because they are using people's time for their benefit. I've seen several complaints and now they are asking people to write good review on helicopter for them. I have a proof.
0 replies
55 months ago
Pathetic. Never ever order RAIN service
I order a SIM card and it is 4g which I currently use on y router and cellphone. First was that my payment couldn't go through. I made several calls until I changed the card. It was delivery. I could get my sim and there were no responses from RAIN. I sent several emails with no response. As if that was not enough. When I inserted my sim there was no coverage. I sent an email a TECH guy called me and just sent me settings which I followed. I changed devices, went outside no coverage. I have been sending emails noone responds. I need to cancel this thing but I can see they won't refund me anyway
265 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
10 (34.48275862068966%)
1 Star
19 (65.51724137931035%)