PL
Peter L
Active since Mar 2013
21
Reviews
0
Industries
Reviews
21 reviews14 months ago
All You Can Books is a ****
Absolutely disgusting service. Signed up, then wanted to cancel during the "Free" period. The link took about half an hour to find and then was "broken" (by design??). I emailed and asked them to cancel my subscription. They didn't. Then they charged me $20. Then I emailed again and FINALLY they cancelled, but they WON'T GIVE A REFUND.
0 replies
14 months ago
****! Don't sign up
Disgusting!! ****!! Sign up and you can't cancel????! I wrote an email asking them to cancel after no obvious path to cancel through their ******* website. No response. Then I have my account debited!!!! What on earth?? Cancel my account and give me a refund!
0 replies
18 months ago
AZA FINANCE has ZERO CUSTOMER SERVICE, and WILL NOT PAY MY MONEY
THE MOST USELESS experience. TWICE! I have some Airbnb's, and every so often AZA/BIDVEST needs me to sign a mandate to release funds coming from Airbnb US. BOTH times, the system, has not worked, I have followed up, and I get someone who HAS NO IDEA how to help. This last time, the one guy told me it was sorted, and cross-border payments will be made, and then I have just been told by a Heidi Pillay, that they HAVEN'T and I need to ask AIRBNB to re-send. ***!!!??? NO ONLINE HELP. NO CONTACT NUMBERS. NO (useful) RESPONSE TO EMAILS. AND THE MANDATES CLEARING SYSTEM DOES NOT WORK!!! It says "Name entered does not match what is in the system". I have no other *&$%&ing name!!!! Your system is BROKEN, and your CUSTOMER RELATIONSHIP SYSTEM IS ABSOLUTELY and UTTERLY USELESS!!!!
0 replies
18 months ago
BIDVEST/AZA FINANCE has ZERO CUSTOMER SERVICE, and WILL NOT PAY MY MONEY
THE MOST USELESS experience. TWICE! I have some Airbnb's, and every so often AZA/BIDVEST needs me to sign a mandate to release funds coming from Airbnb US. BOTH times, the system, has not worked, I have followed up, and I get someone who HAS NO IDEA how to help. This last time, the one guy told me it was sorted, and cross-border payments will be made, and then I have just been told by a Heidi Pillay, that they HAVEN'T and I need to ask AIRBNB to re-send. ***!!!??? NO ONLINE HELP. NO CONTACT NUMBERS. NO (useful) RESPONSE TO EMAILS. AND THE MANDATES CLEARING SYSTEM DOES NOT WORK!!! It says "Name entered does not match what is in the system". I have no other *&$%&ing name!!!! Your system is BROKEN, and your CUSTOMER RELATIONSHIP SYSTEM IS ABSOLUTELY and UTTERLY USELESS!!!!
53 replies
26 months ago
SAMSUNG DISGUSTING CUSTOMER SERVICE
DISGUSTING CUSTOMER SERVICE!!! I GOT A TV AND SOUNDBAR from Makro. The SAMSUNG SOUNDBAR malfunctioned after a few months. I returned it. SAMSUNG fixed it. I collected it. It broke a SECOND time. Returned it. MAKRO told me if it is RETURNED A THIRD TIME, they will REFUND ME. They inspected it, said not broken. I collected it. It was NOT WORKING PROPERLY. I returned a THIRD TIME!!!! NOW THEY SAY THAT I MUST COLLECT IT, IT IS WORKING!!!!!!!!! Absolute *******!!!!!! I TOOK A VIDEO OF IT NOT WORKING THE 3RD TIME! I SHOWED MAKRO! THEY AND SAMSUNG ARE USELESS!! 6 TRIPS BACK AND FORTH TO MAKRO 3 MONTHS OF NOT HAVING A WORKING SOUNDBAR 3 TIMES ITS BEEN TO BE FIXED (IN UNDER A YEAR!!!) AND THEY WONT REFUND IT??????
112 replies
26 months ago
MAKRO HAS DISGUSTING CUSTOMER SERVICE
DISGUSTING CUSTOMER SERVICE!!! I GOT A TV AND SOUNDBAR from them. The SOUNDBAR malfunctioned after a few months. I returned it. SAMSUNG fixed it. I collected it. It broke a SECOND time. Returned it. They told me if it is RETURNED A THIRD TIME, they will REFUND ME. They inspected it, said not broken. I collected it. It was NOT WORKING PROPERLY. I returned a THIRD TIME!!!! NOW THEY SAY THAT I MUST COLLECT IT, IT IS WORKING!!!!!!!!! Absolute *******!!!!!! I TOOK A VIDEO OF IT NOT WORKING THE 3RD TIME! I SHOWER MAKRO! THEY ARE USELESS!! 6 TRIPS BACK AND FORTH TO MAKRO 3 MONTHS OF NOT HAVING A WORKING SOUNDBAR 3 TIMES ITS BEEN TO BE FIXED (IN UNDER A YEAR!!!) AND THEY WONT REFUND IT??????
56 replies
31 months ago
Terrible customer service so far
The second Samsonite bag that has broken with minimal use. This time, after just TWO trips. R5k for a bag that lasts for TWO TRIPS?? Then, when I took it in for a REFUND (it's several months old), the lady at the store says that they "will need to see" and started a narrative to make it seem like it's been tampered with, when it is clearly a design issue. But she realised that wasn't the case after I chatted through it with her; but STILL, she was softening me up for the fact that Samsonite will most likely NOT REFUND but might fix it for me... Two tiny arms on the lock, that snapped off when the bag was going through luggage handling. I immediately noticed it when I collected my bag, and checked to see that nothing was ******. Nothing had been ****** (and I had valuables) so it clearly broke without any nefarious activity. I sincerely hope they actually give decent customer service.
131 replies
35 months ago
Geewiz great after sales support
After sales service was great; they replaced a wifi switch that broke prematurely, no issues. Thank you.
0 replies
47 months ago
Discovery Travel / BA are absolute THIEVES
Unbelievable! I booked a flight through Discovery Travel; BA, from CT to Durban, and another flight back. I had to do the first flight earlier than expected as my mom is in hospital for an op. I phoned to try and change the flight, but it was cheaper to just book a new one; which was also with BA ironically. I am meant to be flying back to CT tomorrow; when I called BA to add another bag to the flight, they said that my flight (just for me) had been cancelled, as I didn't take the "first leg of the flight"??? ***; since when are flights more than individual flights within South Africa? This is complete rubbish. I paid for a flight from DBN to CT, and I expect to be given the flight THAT I PAID FOR!!!
187 replies
47 months ago
British Airways SA is CHEATING ME
I had a return flight from CT to DBN with BA. I had to change my flight as my Mom was in hospital, so I needed to bring my flight to Durban forward. I phoned to change the flight, but it was cheaper to book a new one with BA (ironically), so I booked that and cancelled my durban flight. I am meant to be flying to CT tomorrow morning, but when I called to add another bag now, they tell me that this flight has been cancelled for me, as didn't take the first leg of the flight???!!!! ***!? This is absolutley ridiculous. I have paid for 3 flights with BA and they are giving me ONE of them. They are absolutely USELESS.
0 replies
Review Distribution
5 Star
1 (4.761904761904762%)
4 Star
2 (9.523809523809524%)
3 Star
0 (0%)
2 Star
1 (4.761904761904762%)
1 Star
17 (80.95238095238095%)