CS
Candice S
Active since Mar 2013
21
Reviews
0
Industries
Reviews
21 reviews6 months ago
Formal Complaint – Poor Service and Missing Suit Bag
To: The Manager Eurosuit – Canal Walk, Century City Date: 30 October 2025 Subject: Formal Complaint – Poor Service and Missing Suit Bag Dear Sir/Madam, I am writing to express my disappointment with the poor service and lack of basic customer consideration I have received from your store. On 29 August 2023, I purchased my son’s matric ball suit from Eurosuit Canal Walk for R5,000. When I collected the suit after alterations, I was told there were no suit bags available, and that I would have to take this brand new suit in an old hire bag. I was not happy about this but had no alternative at the time. Fast forward to this year — my son wished to repurpose the same suit for his girlfriend’s matric ball. As it was slightly tight, I returned it to Eurosuit for further alterations to allow more room in the pants and jacket. I returned it in the same old hire bag I originally received. Upon collecting the suit this past Saturday, I was once again informed that there were no suit bags available, and that the suit was being given to me in a plastic bag. This is completely unacceptable for a store of Eurosuit’s reputation and pricing. It is unreasonable that customers who spend thousands of rand are repeatedly told that no suit bags are available. As a paying customer who has driven multiple times from Durbanville to Canal Walk, I find this situation appalling. Proper presentation and care for a R5,000 suit should be the bare minimum standard. I therefore demand that a new Eurosuit suit bag be provided to me and delivered to my home address before my son’s upcoming matric ball on 2 December 2025. Delivery address: 69 Monte Carlo Street Leicester Square Complex, Flat 7 Uitzicht, Durbanville Please arrange courier delivery and confirm once dispatched. I trust this matter will be handled promptly and professionally. Kind regards, Candice Davids 📞 0724627166 📧 candicedavids28@gmail.com
0 replies
6 months ago
Supabets Withholding My Deposited Funds — False "30-Day Security" Policy
I deposited over R9,000 into my Supabets account and only played around R700 before requesting a withdrawal of the remaining balance as I kept losing and wanted to take my money to another online gambling platform. Supabets refused, claiming a mandatory “30-day security period.” I have verified that no such requirement exists under the National Gambling Act, the Financial Intelligence Centre Act (FICA), or the Consumer Protection Act. Despite escalation to their Compliance Manager, they continue to withhold my funds without legal basis. This conduct is unfair, misleading, and in contravention of South African gambling regulations. I demand immediate release of my funds and have escalated the matter to the National Gambling Board, Mpumalanga Economic Regulator, and Consumer Goods & Services Ombud.
53 replies
7 months ago
******** Default Listing & Ignored Settlement Requests
I took a small loan of R1,500 from Unifi Credit earlier this year. Despite making ongoing payments and even offering to settle the loan in full (R1,300, after already paying R200), Unifi has acted in bad faith. They listed a default on my credit profile on 07 July 2025, before issuing the legally required Section 129 notice (which was only sent on 21 July 2025). This is ******** under the National Credit Act. I have continued to pay and made repeated written settlement proposals, but Unifi and their agents (Legal Rapid Collections) ignore my requests. Instead, they send only generic settlement quotes and avoid addressing the ******** default listing that is damaging my credit record. Even worse, their emails falsely claim they’ve tried to call me when they haven’t. This conduct is unfair, misleading, and in violation of consumer rights. I have lodged a complaint with the National Credit Regulator and the credit bureaus to have this ******** listing removed. ⚠️ Warning to other consumers: Be very careful before dealing with Unifi Credit. Their practices can trap you in escalating fees and damage your credit record even when you are paying.
0 replies
79 months ago
Once again disgusting service from Europcar
On Sunday my husband returned a vehicle we rented. They inspected the vehicle and told us the deposit will be refunded the next day. Yesterday the money was still not in and I called your cape town international branch which told me it had been invoiced and the money will be in this morning. To date I have not received an invoice. The lady also could not tell me what the refunded deposit amount is. I would like someone who can give me a definate answer as to when the money will be in our account. Things need to get paid and you guys are hanging onto peoples deposits which was pulled off immediately not even just placed on hold. Agreement number is 187107672.Today is Friday. Still nothing in my account. Please note should my money not reflect by 12 this afternoon I will be letting my attorneys contact u after 12. I'm not going to play with this as things needed to be paid and I will be incurring cost.I have to date also not received an invoice. I just received the deposit amount back which seems incorrect but I have no invoice to see what the charges are.Good day, Please note that this rental was billed incorrectly. We initially took out the car for 7 days with a debit card. We went back every day for 11 days after that to extend it on a daily basis and paid via our debit card for each days extension. Your invoice now shows I was charged for 18 days rental which is wrong as 11 days I have already paid for each and every single day I extended and I'm being billed for this again. This is madness. Another thing is your rate fluctuated so badly that I didnt pay R416 every day of extension. I want my money refunded of the 11 days asap as I will now be forwarding this daylight robbery to my attorney. I'm being double charged for what reason exactly?
105 replies
92 months ago
Bad Service
Just over two years ago I bought a double base wooden bed set from Coricraft. The bed is making so much noise to a point where I cannot turn without being woken up. I lodged the complaint with Tygervalley to assist me to see this can be fixed. I did a follow up on Tuesday with the branch and to date nobody has even bothered to respond to me. This isn't the service I expected from them and for a base it wasn't exactly pocket change spent on something I thought would last. My contact number is ********** 166
0 replies
92 months ago
Awful food
Today we had a family outing and I decided to choose the nearest halaal Spur to the area that we were in which was Tomahawk Spur in Goodwood. My husband ordered the large 600 gram ribs and I ordered the 400gram ribs. the kids both had burgers. Firstly the kids burgers came and looked nothing like the pic. no lettuce no tomorrow nothing. we had to request for them to put on lettuce and tomatoes. Our ribs came with no lettuce tomato nothing and ribs had only meat on half way like the other half had been eaten off prior to us getting this. now for me to have spent almost R500 on a meal for my family which was as disgusting as this is not on. we go to Kenilworth spur all the time and the quality of this comes nothing close to what we experienced today. The food looked dry and tasteless and nothing like we use to. I paid and didn't put up a scene because I felt bad for my family as is for taking them there. Never again will Tomahawk Spur see us.
0 replies
95 months ago
Disgusting service with no explanation
2 months ago I applied to have 2 judgements removed from my name and my credit score immediately dropped by 120 points. Last week Sunday I received another notification from them to say the judgements was removed from my name and upon checking my credit score it dropped a further 100 points. My credit rating is so bad now that i can't even get an account to start building a credit record and after numerous of telephone calls not one consultant can explain why my score has dropped so drastically by 200 points. I have called numerous of times and because they can't give me an explanation I either get transferred into infinity or get cut off. This is disgusting. You guys are playing with people's lives and don't really seem to care.
0 replies
97 months ago
Playing with people's lives
Experian has been messing me around for months now with regards to clearing off two judgements listed on my name. So the other day the consultant calls me back saying my documents need to be resubmitted but can actually not tell me how long I will have to wait for now again.
53 replies
97 months ago
Waste of time
For over two months I have been struggling to clear two judgments off my name. First they said the letters I got from the lawyers didn't have the reference details on. Then I got them the letters. Then they submitted again and said I need to wait 20 working days. Now they claim the letters aren't right again and every time I must wait 20 working days. These people are playing with my life. ITC had no issues removing these judgements. Do you guys want a bank statement to show payment? Candice ********** 063083
106 replies
102 months ago
Unauthorised debit
On the 25/11/2017 an amount of R739.06 had gone off my bank account without my authority. Every four years I have this issue with NEDBANK. In 2013 when I spoke to the consultant she told me this matter had been resolved and I no longer need to worry about it. It is now 2017 and this is resurfacing again. This debt has long time prescribed and now you guys are just automatically deducting again. I want my money reversed back into my account or I will be taking this matter further with the banking ombudsman. This is prescribed debt. TPOA36397. For a fine nerve nobody has asked my consent to deduct this amount from my account.
210 replies
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15 (71.42857142857143%)