JM
Jacques M
Active since Apr 2013
11
Reviews
0
Industries
Reviews
11 reviews3 months ago
My Voltage - bad service
MyVoltage took over our power and water management 2 months ago in our complex and i have had none stop headache since the start. They did not even pick up that i am selling back to the grid with my solar system last month which was month 1 - this month which is their second month they once again send me a statement that has no indication of how much i have been selling back into the grid and i have no idea if i am losing money - so far i had to phone them 3 or 4 times and sent about 8 mails so far.
56 replies
8 months ago
Rainbow chicken rotten food
My wife had purchased Rainbow smoked Vienna’s with cheese for my toddler son. This was bought at Highlands Spar on Friday the 15th just after 15:00pm. This is a easy snack for my 19 month old child during the day and we have been buying them even prior to his birth for the wife and myself. My son has now been sick for 3 days and does not eat - i am going for my second day of being sick. from the packet i noticed multiple black spots all over in the packet, after inspecting this i found a foul smell and also the black spots turned out to be ants, hundreds of them. I am seriously considering to sue you for this. I am also not concerned if you blame the Spar for this or they blame you for this as that is not my problem. Once i have to start paying for legal fees to resolve this i will also claim those back from you. I hope you have legitimate answers for me regarding this, this is disgusting. I will not have the safety of my family put in harms way due to incompetency To make things even worst is the mail adress on the food packaging does not work so my mail keeps failing to them, i also cannot phone them as the only 3 numbers i could get for them are in other cities and none of them work either. They have no contact number on their website either and i filled in the online form om their site but offcourse no response from them. It seems that it's normal of them not to respond to complaints from what i read online. They also posted a whatsapp number for complaints and offcourse nobody is helping me either there. WhatsApp number: +27 (0) 87 359 0476 RainbowConsumerCare@rainbowchicken.com
0 replies
13 months ago
Damelin - Useless
I did numerous courses at Damelin in Centurion which seems to have closed down permanantly now. I am trying to find out if the Project management certificate is approved by PMBOK or Prince but nobody can assist me at Damelin for some reason and they keep refering me to the Manager who is Andrew Gillchrist but he is not responding to calls, mails or on linkedin. I have now sent him numerous mails with no response. It seems he is not interested in his job or clients. It's been almost 2 months without a response
0 replies
22 months ago
Sol-Terra bad service
I purchased solar from Sol-Terra and they did the install of almost R100 000. I have 10 years warranty on the items and the battery stopped working after 2 years, the installer ***ner of company) came out to my house on 3 different occasions but could not resolve the issue with the battery and also on 3 different occasions could not find issues at my home like water damage as the install is done in a locked garage, sol-terra then removed my battery and send it off for repairs - during this process they decided to use wet boxes to transport the battery to the repairer, the owner of sol-terra admitted in whatsapp messages and whatsapp voice notes that he used wet boxes to transport the battery in. When the battery reached the repairer they noticed the wet boxes and took pictures of it and sent it to sol-terra and myself, they then went ahead and charged me R8000 for repairs and the 10 year warranty is void due to sol-terra using wet boxes to transport this device in. They are refusing to refund me my money
0 replies
30 months ago
Worst service
Service getting worst each day - i made a complIant here 2 weeks ago and still the problem continues. They messed up everything not even the Lotto on the app works anymore.
131 replies
31 months ago
Credit card complaint
Complait Dear reader I had issues with my credit card not working at the ATM due to a faulty card - i went into the bank at Mall@Reds for replacement card where i was told they don't replace cards anymore. I then requested a new card last week Monday on the standard bank app - by Wednesday i called them regarding the card, first i was told the card was already delivered and then i was told there was a problem on the app and they cannot see the card and i should apply for another card I then app**** again for the second time on Wednesday and on the standard bank app i can see the card is active but i have no card - what seems to be the problem here? I need to use the card and cannot because i don't have one? I asked them not to change the card number because it is registered online where i do online purchases They changed the card number and even changed my pin which i told them not to do...... That card has over R100 000 on it and you are waiting my time to be honest - if you cannot sort this issue out you need to refund me for the extra money on that card and cancel the card as i don't have time to struggle with small things like this. Check the progress of the card please and let me know ID NUMBER - 7709095094081 Credit card I need this sorted out soonest please - i am not going to phone standard bank the whole time it is costing me money
1703 replies
39 months ago
UIF Claims
I have been sending them the correct ui19 with supporting docs since early January, they are doing everything in their power not to pay claims, they now lost the documents i send and only now respond requesting the docs that was already given to them 9 times.
0 replies
40 months ago
Makro Centurion
Ipurchased a new deepfreeze on the 24th of December 2022 (Saterday) and found it to be faulty as soon as we plugged it in. I reported it on the Wednsday 28th They sent out the accesor to come and inspect the freezer and they also found it faulty. The freezer is still not collected or replaced and still standing in my house. I have had no feedback since and have phoned them on 4 different occasions to follow up. This service from Makro is of very poor quality
132 replies
60 months ago
IUA Business Solutions
Failing to assist with retrenchment benefit that we took years ago while buying a vehicle, refusing that we speak to a manager and the client ser ice rep are failing to explain anything. They now tell me that i need to claim the money from Standard bank and it's not their job to do so. Failing to pay the cover is fraud from their side. It's been more than a week of trying to get assistance from them and next payment on car is due in few days. This is the worst company and i would ot suggest it to anyone.
159 replies
60 months ago
IUA Failing to make payments
After days of sending mails up and down to IUA Business Solutions i have not received a call from them and they are doing everything in their power to now not make retrenchment cover payments but we paid them for this service for few years already. Each time they request additional documents even tho we already sent it to them, they are refusing that i speak to a manager also and say i am not permitted to talk to a manager. I am getting nowhere with them. I took retrenchment cover when i purchased a vehicle.
53 replies
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