CC
Cameron C
Active since Jul 2013
13
Reviews
0
Industries
Reviews
13 reviews4 months ago
More of the same
Funny to see all the bad reviews as I opened this site. Its more of the same. Incredible connection should not be delivering items at all to customers. As a business owner myself I was shocked at the service levels and false promises. Your tracking system for your customers is nothing short of a complete joke. Now I know why people just order off Takealot. I wont make the same mistake again ordering with incredible DECEPTION. I love the way you guys say the productct is with the courier but when you contact customer care to ask who the courier company is or what the waybill number is it falls on deaf ears. I got an sms today to say my item would be delivered but nothing came. I work from home so please dont even go down the route of we tried to deliver but you were not there I was home all day. I have cancelled my order with your "chatbot" lets see if I even get a response from that. I also think its funny that you guys keep saying delivery within 2-5 days but repremand people with the below. We appreciate your patience and cooperation as our team works to ensure your order is delivered. You can expect your delivery between today and tomorrow at the latest, which is still within the promised time frame. Our delivery team will contact you an hour before arrival. I've also submitted a request to the relevant department to provide you with the tracking information, and you should receive it Via email Well never got anything at all. Very disappointing overall.
0 replies
17 months ago
Vodacom OTP's for Black Friday dont work
Have been waiting to get a good deal with Vodacom on black friday but their otp system gives out incorrect or numbers that dont work.
109 replies
32 months ago
No communication :(
I have been paying Sirago for over 10 years now. I always find it funny as soon as you want to make a claim its never plain sailing. I submitted a claim and then asked if they have received it. To date I have had no communication regarding my claim. I can see why they have a clause stating you have to make any claims 180 days after a hospital procedure, its because that's how slowly the process these claims.
120 replies
78 months ago
Beware which Vitality fitness devise you purchase
I am bitterly disappointed in Discovery Vitality and Discovery as a whole. I have 2 life insurance policies with them and I’m a Vitality member. I bought a Tom Tom fitness tracker ( one of Discovery’s listed partners ) so I could log my runs etc with Vitality which has been great. Just recently I noticed that my sessions were not being recorded. I called to find out what the problem was and Discovery have delisted Tom Tom as a partner. I was not given any notice at all. I called into the Discovery contact centre and they simply said that Tom Tom was no longer a partner of theirs and basically said it’s my problem other than to purchase a new devise with the devise booster option. That’s all well and good but I still have to pay up front for a new devise and then I can only get back up to 50% cash back over a period of time. I feel this is extremely unfair especially as they didn’t even bother to notify me. It is not my fault as one of their customers that they took the decision to terminate their partnership with Tom Tom. I am now left with the problem and a devise I cannot use. I just feel this is terrible service from a company that should have their customers best interests at heart.
0 replies
79 months ago
Takealot products with missing pieces
Good day I’m writing to you to let you know how disappointed I have been with Takealot. Last year I ordered a table tennis table from you it was the last one in stock and it came through with pieces missing. We had to send it back and we did get a refund. Last week I ordered a water flosser and again it was the last one in stock and all of the attachments were missing. I sent it back today. There is a picture here and I have now learned I will never order the last one of anything you have available. I feel your service in this regard has been terrible and I will think twice about ordering from you again. Regards Cameron
0 replies
100 months ago
If you are with TVG get out
The TVG Vacation Club is an absolute joke and their service is shocking. Riekie Coetzee who works for them never gets back to messages or requests and comes up with excuse after excuse as to why your problem/request is not dealt with. I find it hard to believe that this company is in business at all. My advice to anyone who reads this is to please please please let all your family members know not to use their services at all. Don’t bother trying to speak to the manager either it seems he is as incompetent as Riekie.
0 replies
108 months ago
Bad Service
<p>Good day</p> <p> </p> <p>I’m not normally one to complain but I feel I have to inform you that the Howick branch (KZN) of Nando’s is underperforming as far as customer service goes. We ordered take aways last night and it was just a complete mess. Firstly the gentleman on the other end of the phone can’t take cell phone numbers down I tried numerous times before he got it right. The delivery took ages to arrive and we had to call in twice to find out where our order was. We ordered to kiddies meals for our twins which comes with a drink and paddle pops. They sent 1 drink and no paddle pops they also sent hot adult chicken wings for my son instead of the kids wings we had ordered. I called back to inform the branch about this and the gentleman on the other end of the phone told me they are closed now and can help me. I was shocked by this to say the least. I asked to speak to the manager. The manager was very accommodating and said she would send over the other drink and paddle pops immediately, well here I am sitting at my computer writing to you at 10:13am the following day and nothing arrived. Please could you kindly contact the owner of the Howick branch and inform him/her that there is much work to be done with his staff. </p> <p> </p>
0 replies
113 months ago
Order disaster
<p>Good day</p> <p> </p> <p>We ordered and paid in full for 2 platters a week in advance for our twins birthday party from the Greendale Spar in Howick. We called in the day before collection to confirm delivery for 9am. When we arrived on the day to collect them I asked the lady behind the counter if they were ready. She first of all looked at me as if she had never heard of the word platter and called another lady who proceeded to tell me that they had not finished them. I called the manager who confirmed this was the case and we would have to wait another 15min. We had a bus full of children waiting in the car and we still had to stop at Milky Lane in PMB to pick up an ice cream cake who by the way had everything ready in a professional manner. Eventually 1 of the platters was carried out by the manager and we still had to wait for the sandwich platter to come out. We had also pre ordered 48 hot dog rolls so they would be fresh for the kids birthday party. I wondered why the rolls were not coming out so I went back into the shop only to be told by the manager that the rolls had not arrived from their branch in Merrivale and it would be another 10min before they arrive. All this time I had 15 kids in a bus itching to get to the party in Cato Ridge. I could not wait any longer and decided to take rolls from the previous day off the shelf instead of the fresh one’s I had pre ordered. I said to the manager perhaps he should give me the rolls on the house considering the inconvenience caused he ignored this request. We moved down from JHB about 2 years ago and we used the Super Spar at Broadacres which is probably the best Spar in the country. Their service level is second to none and they go out of their way to help their customers. I think Greendale could learn something from them I honestly do. The area manager for Spar Howick called to say we could get a refund for the rolls which I will do. The point here is that if you can’t provide a good efficient service then don’t offer it at all. I own and run my own successful business and If I ran my affairs this in this manner I would not be in business. Janeen Johanston ( Complaints devision ) I would appreciate some feedback on what action was taken.</p> <p> </p>
0 replies
123 months ago
Cant buy anything from Take alot
I have been trying all day to order a laptop and every time I try to pay their is a problem with the OTP page. I tried calling you but you have taken your phones off line.
75 replies
123 months ago
No stock @ Liberty Mall
I come in every month from Howick to do our monthly shop at the Liberty Mall Pick n Pay as it is a bigger store so one would assume their stock levels would be sufficient. I felt I needed to let you know that I may as well shop at the Howick branch as they seem to be better stocked. Every time I have come in your Chicken fridges are empty. I also wanted to buy a large tub of biscuits there were 4 or 5 on the shelf with no prices or barcodes. One of the managers said he would go and find out the price and put them back on the shelf and we could carry on with our shopping and collect them when we had finished. I went back at the end of my shopping and they had been taken off the shelf. I then sent you a mail with a photo of your chicken fridges to [Email Removed] and to date I have had no response which only made me more disappointed with you lack of service towards your customers. Maybe writing here will grab you attention.
75 replies
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0 (0%)
4 Star
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3 Star
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2 Star
5 (38.46153846153846%)
1 Star
8 (61.53846153846154%)