Active since Sep 2013
They assist you in the begining , but then hand you over to Finfix . I have a feeling that they are going under , as they received all my debits to them , but I have Absa bank calling me since December looking for payments . After complaing , they say that Absa bank has issues , but Absa denies this . I dont know what is going on , but i think i will rather get legal advise .
Dont ket the reviews fool you . I believe Finfix is going bankrupt . All my debit orders went down , but they are only doing partial payments , and also , decided to add R1800 worth of lifecover to my premiums without asking or informing me . Absa bank has been calling me since begin December 2025 , and has called me already twice this week . The lady who responed to my email , says that Absa bank has issues , but Absa denies this . I think im getting legal assistance to check this out .
Useless refund system . I was on holiday in Cape Town from Johannesburg . Table Mountain was closed on the day that we were meant to go up . I coulnt re-shedule , so could only sent the refund request as soon as I got back to Johannesburg . It took their offices a couple of days to respond , and i was told that the vouchers expired? What a bulls*@t excuse!!!Useless...i am now forced to use my attorney to get my money back .
A lady called Judith refused to even acknowledge us at the Keywest branch. When a Co worker heard me speaking to her and she started laughing, she all of a sudden said something in Xhosa, which I understood. I will require her to apologize to me, otherwise I will be releasing a video of her on Facebook. I will also open and case against her for being a ******. Same video....
If anyone considerers using Discovery Insure , please be aware that they sell your personal information . I used to be a client , until i left them , and moved to Santam . Next moment , i got a call from Matrix , where the sales agent told me he got my details from Discovery . That call was recorded . Now , discovery responded to my first complain , but said that Matrix is wrong ,and that they would give out my details . But they refrain to answer on how Matrix knew I was a client? I need to know who my attorney can contact as I am tired of this now .
Bought a "3 Second Water Heater" from Takealot , which exploded 3 seconds after turning it on . The thing comes with a shower rose , however , the 3 seconds they refer to , is not :ready after 3 seconds , no its ONLY 3 SECONDS OF WATER. Not sure how it would work , as the water comes out BOILING!!And not just water , but steam , thats how hot it gets , and thats why it exploded . My complain , is that they just refund the product , not the R50 delivery that I had to pay . Nonsense Service
I used to be a client of Discovey Insure , and left them more than 4 months ago . Part of my reason was that , no one will ever recieve cash back with their app , and also , to get through to them , you have to enter your ID number , for which they penalise you when you use your phone while diving . But , i got a phonecall from Matrix Tracker , and found out that Discovey Insure has sold my number to them . Can anyone assist me with the rigth procedure to sue them ? It took me 4 hours of phonecalls as they keep n dropping the call when I explain to them my problem . I will also go to their Sandton office next week to make my point .
I bought a washing machine with them at the Strubensvalley branch . Even though i was quite hesitant to go to Hirch's as Ive had terrible service at the Hyde Park branches . But the Stubensvalley branch , definatly worth the visit! Well done to the staff...
Useless...cant answer their phones . Even the people at the call centre , who keeps transferring you to the Strubensvalley branch , is pathetic . I can see that the government has a stake in Makro , because no one can take responsibility anymore . But , at least , with their incompetence , I went to Hirch's and spent R25 000 with them .
They are the first debit order to go down every month , but when it comes time to claim back (on their instructions) , they will never respond . Its now more than a month for them to assist or refund me . Useless .......
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.