EE
Elize E
Active since Oct 2013
60
Reviews
0
Industries
Reviews
60 reviews16 months ago
Hackers calling pretending to work in the bank!!!
Yesterday around 6pm, my helper received a call from the following number +27 77 377 6815, the guy was stating that he is a consultant from Tyme Bank named Thembelani Ndlovu or something like that claiming that someone from PMB was trying to hack her account, and that he needed her ID number to avoid this person from hacking the account. She did inform him that she has the app and that if she needed to block her account she would do it via app. She also alerted him that banks are closed at the time he called so why is he calling now after 5pm, he then dropped the call and throughout the whole call, he only spoke Zulu to her. He asked her questions like whether she is receiving the R350 grant or normal sassa grant, then when she said its her salary that she uses the account for, he then asked her how much is in the account and she answered 0.00, that is when he asked her for her ID number so he can block the hack on his end, she said no ways she cannot do that, if he is working in the bank why can he not block the hack without her confirming the ID number if really it was the case!!! How can her account be secured from such things happening again coz now she is afraid to put money in her account afraid that they might of tried something even though she did not supply any of her personal details.
2 replies
19 months ago
Pathetic service for chronic medication repeats mxm
It's so frustrating that we submitted our scripts for repeats on this new Dischem system, what is annoying is that since this migration from MedXpress, our medications are never packed on time, we never get any reminders or texts about our repeats and yet we run out of medication for our chronic illness, do you want people to be better or die??? MedXpress was so much better than this honestly. Yesterday I went to Dischem coz our medication is finished only to be told nothing has been dispatched and that I should go to the prescriptions counter to place the order. Why the hell is there a repeated script from the Dr if now I must do the job you guys should be doing by going to place my order so that it can be packed and dispatched??? Pure incompetence!!! Utter ******* service!!!!
1 reply
21 months ago
Ticket #82812 (08272...
Ticket #82812 (0827249345) State that for the whole month of July to three weeks of August we had no connection and it's not becoz of me it was becoz of the messy that was due to the contractor which was doing some work which they are aware of.. But the time the service was back we were already disconnected.. My Question is : 1. why I have to pay reconnection fee if it was not becoz of my not paying in time. 2. I Queried and I was told by the manager that I have to pay R248.79 to get back to the services, why then did they not add the reconnection fee to that amount? I therefore demand I be reconnected without any fees as it is not my fault I was in the messy for 6 weeks without service.. If i cant be connected I demand a refund of this months payment, i will gladly look for another service provider.. I want response before the end of business day...
1 reply
22 months ago
*********** staff cannot resolve subscription issue after paying pro-rata!!! Rip-off
I am so disappointed, i added Disney+ to my Dstv account. I am not getting any joy from both Dstv and Disney+, Lesego stated that it was added and active, Disney+ contact centre states that there is no subscription on their side and as per Philisiwe/ Philisile, she says there is nothing that they can do, mind you i have already paid the pro-rata fees, when i try login from my decoder, it tells me that my number linked to the account has no subscription. I been struggling with this since 16 August 2024, i subscribe, it wants me to pay via debit card or credit card yet i have already added to my Dstv account and paid the pro-rata. It would be nice if someone can resolve this and not your *********** contact centre agents that tell me there is nothing they can do. How were they trained if they cannot assist customers??? This is really frustrating, paying a pro-rata for a service i cannot use??? No wonder clients are shifting to smart TVs and running away from useless Dstv!!! I did inform Philisiwe or whatever her name is that i will be escalating this matter, she must of thought I am joking... Fix this issue by close of business today... I did not pay pro-rata for nothing mxm
0 replies
22 months ago
No one can resolve Dstv and Disney+ subscription issue!!! Highly *********** staff
I am so disappointed, i added Disney+ to my Dstv account. I am not getting any joy from both Dstv and Disney+, Lesego stated that it was added and active, Disney+ contact centre states that there is no subscription on their side and as per Philisiwe/ Philisile, she says there is nothing that they can do, mind you i have already paid the pro-rata fees, when i try login from my decoder, it tells me that my number linked to the account has no subscription. I been struggling with this since 16 August 2024, i subscribe, it wants me to pay via debit card or credit card yet i have already added to my Dstv account and paid the pro-rata. It would be nice if someone can resolve this and not your *********** contact centre agents that tell me there is nothing they can do. How were they trained if they cannot assist customers??? This is really frustrating, paying a pro-rata for a service i cannot use??? No wonder clients are shifting to smart TVs and running away from useless Dstv!!!
1 reply
23 months ago
Who the hell authorized a debit order for 18 July??? No calls or emails to arrange anything mxm!!!
Appalled at how you can just go into my account in the middle of the month and deduct a whole R350, who authorized that??? Who did you call to arrange that??? You people don't even know people's circumstances and just go into people's accounts unauthorized which is really a crime!!! Secondly, who has money on the 18 of the month??? Again is that an arrangement I made??? Where's the papers or telephonic conversation of me agreeing to this??? I want proof, signed documentation and a telephonic recording to hear where I made this arrangement!!! You take us for fools with no consumer rights which is pathetic honestly. You have no regard for consumers, now who is gonna cover the unpaid in my account coz I never authorized this!!! I don't even work, not sure where you think I'll be getting 350 from just out of the blue, no prior arrangements whatsoever!!!
0 replies
25 months ago
Most annoying and horrible service provider!!!
Our wifi hasn't been working for a week now, support is useless as they don't work on weekends. If you really cannot provide a service properly and efficiently, there are other service providers that can do so much better than your appalling service... every month it's a story with your service and constant issues. If this cannot be sorted asap, I'm finding another service provider!!! Utter *******
2 replies
31 months ago
Ahmed Kathrada is a pure government hospital not private mxm
Firstly when we arrive the nurses in Triage are making nasty comments that we coming with sunglasses, as if that's her business. Secondly they don't have payment plans for people that cannot afford their R3048,50 consultation fee just to be seen by a Dr as if everyone works and can afford such fee at once, when we come for assistance we come for health assistance, not to be *******ed by *********** staff. I'm even shocked to only see black people working at Ahmed Kathrada. Most terrible service ever
2 replies
45 months ago
Dhanesh great service
Dharmesh assisted me very well, thanks keep it up
1 reply
45 months ago
No service for 3 hours everyday!!!
Ever since we downgraded from the R999 package to R499, we having intermittent network issues, we thought it's the cellphone towers or the weather but no. Network will go for 3 hours and words there's no communication whatsoever from you guys. Should nothing be done about this, unfortunately we will have to cancel and move to fibre because this is ridiculous really, every single day it's very bad.
11 replies
Review Distribution
5 Star
2 (3.3333333333333335%)
4 Star
1 (1.6666666666666667%)
3 Star
1 (1.6666666666666667%)
2 Star
18 (30%)
1 Star
38 (63.333333333333336%)