AK
Akhona K
Active since Mar 2014
178
Reviews
0
Industries
Reviews
178 reviews8 months ago
Rotten/Off Meat!!!
I bought lamb chops at Spar Sunningdale for like R150 today and they were literally rotten to the core. I felt sick sick just tasting them. They were covered in excessive babarque sauce and this is the 3rd time now this issue occuring and this time around I just couldnt take it anymore. I dont understand why they sell rotten meat/off meat which has health implications and this is a trend over and over! This is utterly unacceptable and a **** esp for an expensively weighted lamb chops!
0 replies
17 months ago
Delivery delayed: Sheer incompetence!!!
On 06 November I ordered a braai stand from Makro online. On Monday (11 Nov), I received an sms stating that it would be delivered in 5 mins. Fast forward hours later the item had not arrived. I called the Courier Guy company to find out where and how far the driver was since I had been waiting and I was advised to contact Makro directly. I called Makro and the agent 1st put me on hold while she was busy checking the order and she then advised that she would need to escalate this matter to her supervisor/manager because the delivery company could not find my address. Which is strange because they did not call me or even whatsapp me to say they were getting lost. How can they get lost in my street and my house is clearly marked as number 20??? To make matters worse, I informed the Makro agent I could come collect the item myself at their store, but she said it would take 72 hours before they can reroute the item since it comes from a 3rd party. This makes no sense and it is rather frustrating! I am trying to make matters easy for everyone here, I can even go to the courier offices if needs be??? This is sheer incompetence and it is utterly unacceptable!!!
0 replies
17 months ago
Delivery delayed: Sheer incompetence!!!
On 06 November I ordered a braai stand from Makro online. On Monday (11 Nov), I received an sms stating that it would be delivered in 5 mins. Fast forward hours later the item had not arrived. I called the Courier Guy company to find out where and how far the driver was since I had been waiting and I was advised to contact Makro directly. I called Makro and the agent 1st put me on hold while she was busy checking the order and she then advised that she would need to escalate this matter to her supervisor/manager because the delivery company could not find my address. Which is strange because they did not call me or even whatsapp me to say they were getting lost. How can they get lost in my street and my house is clearly marked as number 20??? To make matters worse, I informed the Makro agent I could come collect the item myself at their store, but she said it would take 72 hours before they can reroute the item since it comes from a 3rd party. This makes no sense and it is rather frustrating! I am trying to make matters easy for everyone here, I can even go to the courier offices if needs be??? This is sheer incompetence and it is utterly unacceptable!!!
56 replies
18 months ago
Worst service ever!!!
I'm utterly disgusted by the poor service that I just received from Metropolitan!!! On 30 Oct 2024 I received an email from info@metropolitan.co.za providing me with a Statement of my preservation fund stating how much is in the fund and the fact that I could get access to the funds. I called Metropolitan and waited for 12-13 mins and eventually an agent called Nomfundo picked up and she verified my details and advised that she does not pick up an email or comms that went out to me and then she put me on hold cause her system was 'slow' and then she spent 3 mins trying to convince me that I was mistaken whereas I have an email. When I asked if I could send her the email she said I should hold on and put me on hold and eventually dropped the call without even saying a word. Thereafter my call ended up with some department called Traditional who tried to send me back to Metropolitan and 17 mins later I was not assisted. There goes my time and airtime and effort! Useless!!! Utterly unacceptable!!!
53 replies
18 months ago
Useless Staff/Consultant! Worst service ever!!!
I'm utterly disgusted by the poor service that I just received from Metropolitan!!! On 30 Oct 2024 I received an email from info@metropolitan.co.za providing me with a Statement of my preservation fund stating how much is in the fund and the fact that I could get access to the funds. I called Metropolitan and waited for 12-13 mins and eventually an agent called Nomfundo picked up and she verified my details and advised that she does not pick up an email or comms that went out to me and then she put me on hold cause her system was 'slow' and then she spent 3 mins trying to convince me that I was mistaken whereas I have an email. When I asked if I could send her the email she said I should hold on and put me on hold and eventually dropped the call without even saying a word. Thereafter my call ended up with some department called Traditional who tried to send me back to Metropolitan and 17 mins later I was not assisted. There goes my time and airtime and effort! Useless!!! Utterly unacceptable!!!
159 replies
19 months ago
****ming people with false adverti*****t and incorrect rates. *****!!!
On 24 September, I booked for an accomodation via bookibg.com app. I searched for an average nightly rate between R500 to R1000. Several properties came and up and one was for R613 per night which was discounted from R792 per night. Then I booked the place for R613 which was within my budget. Fastforward an amount of R1233.01 was deducted from my account. When I queried this from their customer service and showed them the pictures of the R613 they advised that there was taxes and service fees which were subsequently added to the R613 to make it R1233. I asked them why are they false advertising and tricking customers to book via their cards knowing very well once you click on the book button you wont be able to get your refund back due to penalties. This is unfair and dishonesty. Daylight ******* and ****ming of customers. Because the property should have reflected as R1233 instead of R613 like all other properties so why did it appear at the top of the list after the properties that cost around R500 range? Why are they allowing people to create *****ulent perceptions around their prices? This is utterly unacceptable and I want my R620 back asap!!!
0 replies
30 months ago
*******!!! Only 8 pieces while I paid for 9!
On the 14th of October, I purchased 9 pieces of chicken at KFC Sunningdale. When I got home there were only 8 pieces in the bucket??! They ****** me and I even took pictures to show the daylight *******! Unacceptable!!!
0 replies
31 months ago
Absa stalling on Rent Funds: House Burned
First things first, I must expect our utmost frustration and disgust in the way that ABSA has handled this whole claims process. You have been doing nothing but stalling and sending us from pillar to post. I hope you are aware that my dad is ill and chronically so at that and in these severe weather conditions I am not sure how he id expected to survive while he has no place to stay??? Initially, a gent by the name of Phango from Absa (cc'd) pretended to be of assistance and he specifically asked that we send those documents as is which did on 08 Sept already and fast forward almost 3 weeks later after getting no response despite several follow ups, you now come and ask for a written quote??? Why??? What for??? All he asked was that we must look for an unfurnished house, similar in characteristics??? What is this written quote now? For what purpose? The estate agents details are contained in those documents, why doesnt Absa call them to verify the rental amounts? If anything Phango advised that the money would be paid to my dad and he can take a lease on his own so why the need to ask for written quotes? This feels like a delaying tactic while all these years my dad has been paying his premiums accordingly and when its time to pay, you pull this stunt? If you will not be securing the rental place anymore, just be upfront and say it so we can evaluate other avenues to deal with this matter???? We once again patiently wait for you to reconsider this and urgently provide the funds to secure a place! Very frustated!!!
262 replies
32 months ago
Horrible Service/Small Portions!!!
Nandos N1 City just gave very bad service. I ordered a full portion of their livers, all I got was small gravy (not even the size of their starter) and literally 3 pieces of chicken livers. Its utterly unacceptable that the prices keeps going up (now at R69) but the portion is shrinking, even worse in this instance, there was portion at all just small gravy! Horrible!!! This is the same for their spinach, the box is small but its hardly even half, and I'm not sure if they are running out of stock or something or they blantantly tryna **** customers off? Its utterly disgusting!!! Lastly, why arent online orders not allowed via the DriveThru??? Cause I'm sure the system for orders is exactly the same??? KFC can do it, why you??? Keep up and stop adding unncessary stepz/inconveniences for us!! Can I get my refund for those chicken livers and spinach plz??? Cause as far as value for money is concerned you got 0 out of 10!!! Soon to be your ex-customer!!!
0 replies
34 months ago
Lack of Assistance!!!
On Monday, 19 June I logged a call for Legalwise to assist me via their website. I was assured via the chat that someone would call me asap and to date, its more than 24 hrs later and no one has called me? This is ridiculous esp for a Platinum Member which pays quite a lot of money for this service and when I need it to work for me it always fails me. This is ridiculous and I honestly need to start considering my other options!!!
53 replies
Review Distribution
5 Star
2 (1.1235955056179776%)
4 Star
2 (1.1235955056179776%)
3 Star
1 (0.5617977528089888%)
2 Star
34 (19.10112359550562%)
1 Star
139 (78.08988764044943%)