NO
Natassha O
Active since Mar 2014
12
Reviews
0
Industries
Reviews
12 reviews8 months ago
What You See Is Not What You Get – Extremely Disappointed with NetFlorist
I’m incredibly disappointed with my recent experience with NetFlorist and feel compelled to warn others to be cautious when ordering from them. I spent over R1500 on a gift for my best friend’s birthday, which included a personalised scarf. On the website, NetFlorist allows you to add a custom quote to the scarf – a thoughtful touch, or so I thought. When the gift was delivered, the quote on the scarf looked nothing like what was advertised. It resembled a black khoki marker line – cheap, rushed, and completely disappointing. I contacted them, and to their credit, they offered to replace it. However, when the replacement scarf arrived, it was still wrong – this time, the quote was incomplete. So essentially, they failed twice to deliver what I paid for. To add to the frustration, I had paid extra for a proper birthday card, but my friend received a standard NetFlorist-branded card instead. So even the smallest detail was ignored. This entire experience felt misleading and careless. NetFlorist clearly does not deliver what they promise on their website. What you see is not what you get. Don't let NetFlorist deceive you like they did me. Be cautious and manage your expectations – or better yet, shop elsewhere.
0 replies
9 months ago
Warning: Nedbank's ***** Department is a waste of time
The lack of communication and follow-up from Nedbank’s ***** Department concerning a case I reported on 28 May 2025 is absolutely terrifying. Despite multiple attempts to engage via email and request updates, I have received no response or correspondence outlining the status of my case. This lack of communication is deeply concerning and disappointing, especially considering the seriousness of the matter and the trust I have placed in Nedbank to handle it professionally. To date, I have not been informed of any developments or even acknowledgment of my follow-up communications. As a client, I believe I am entitled to timely updates and clarity on how my case is being handled. I am left with no choice but to escalate the matter to the Ombudsman for Banking Services.
0 replies
31 months ago
Pathetic
Big Boy Goodwood: I’ve paid a deposit and ordered a rim on 10 August 2023. Phoned numerous times to find out what is happening and when I should pay the difference and collect. But no one ever came back to me. When finally deciding to visit the branch on 01 October after NO communication what so ever I was told they do not stock these rims. It took them two months!!! Their excuse was they didn’t have my number, what nonsense when my number is on the invoice they supp**** me. Why could they not give me call and just tell me that, absolutely pathetic! On the 1st they told me they will refund me the deposit amount I paid, I’ve sent my banking details two weeks ago already and I’m still waiting. I have to keep following up and then I don’t get any response. Ridiculous!!! I think it’s just fair to say that since I've had to wait almost 2 months where I myself had to go in to find out that this rim can’t be supp**** to me that it will be common decency to actually refund me my money without any hassles. Absolutely pathetic and rather shocking service from Big Boy. I will never waste my time with them again and you shouldn't either.
0 replies
33 months ago
Poor service and even worse workmanship
Barksole N1 City Mall I handed in my boots for a full resole on 02 June 2023, paid R395 up front. I was told it will take two weeks which i thought was long but fair, when it got to 4 weeks with no communication what so ever i went into the branch just to discover that nothing has been done to my boots. According to the gentleman that assisted me the boots were sent away somewhere else and then returned to them (Barksole) because it was something they could have done themselves. In 4 weeks nothing was done to my boots and no communication received. He assured me he will get to work on it immediately and that i can come and collect them later that same day (this was Saturday 1 July). When i got there just before closing he had still not done anything to them. I went back again on the Sunday, but still not done. On the 4th of July i went there after work, there was a different gentleman than before. He took the boots out and it was still not done, I told him that i'm not leaving without my boots, this was my 4th time driving all the way there and no one seemed to give a damn. He told me i must give him 20mins, he just has to do the heels. I said that's fine and waited 30mins for him to finish. Now, after wearing the boots about 4 times the one heel is loose. I honestly do not have the energy to be nice about this, i waited over a month for my boots, had to go back 4 times just to be told nothing has been done and now the poor workmanship is also going to become my problem. Just don't waste your time by going to Barksole N1 City...
60 replies
34 months ago
Keep up the EXCELLENT work!
I feel I have to take the time do this and give praise where it is deserved. By far the best experience I have ever had with any veterinary team, time after time, they never disapoint. They care as much about our animals as we do! The team is amazing! Fantastic service, very informative about my pets conditions, their diagnosis and prognosis. Dr Schwabe is very knowledgeable and always explains everything in detail. His experience shows and instils confidence! The reception is always friendly, very helpful and makes you feel comfortable and at ease when you have a Milo (pug/ jack russel mix) barking up a storm non-stop in the waiting room, so much patience and understanding. Absolutely love Uitzicht Vetinary Clinic. Go to Dr Schwabe and his team they really know what they are doing. We’ve had Dr Schwabe remove Mila’s spleen and literally save her life. He diagnosed Bullet with Fanconi syndrome and on Friday Milo is having a kidney with a tumour removed by Dr Basson. We have full trust in this team, they do excellent work. You will not go wrong with Uitzicht Vetinary Clinic. Keep up the EXCELLENT work and thank you for all that you do.
0 replies
34 months ago
Shocking - ABSA deceased estate department
Absolutely terrible service from ABSA deceased estates department. I'm so happy that I don't bank with ABSA. My bank will never make me wait almost three weeks for a simple email response. I've set out everything in my mail, the deceased ID number, my ID number and a clear indication of my query. Nothing difficult. I get a response after two weeks asking me for the deceased ID number, which I have provided in my initial email, I rep**** once again providing the ID number with absolutely no response. My intial email was sent on 07 June 2023 and on 27 June 2023 (today) I still don't have an answer. It is absolutely rediculous and I feel sorry for your clients.
53 replies
63 months ago
Disgusted and utterly shocked
These people don't even deserve a rating at all. Since your calls are recorded go listen to the call made to me at 10:22. If I say no to a promotion, the reasons behind it has got absolutely ZERO to do with you. If I tell you my partner doesn't even have a job at the moment and you then want to ask me how am I paying for things then. OH MY GOD, I have never ever experienced anything like this. You should be ashamed of yourselves. Since you want the load down... We are short a income of over R17 000. I don't even at this stage have a R170 in my damn bank account. R170 is a genius deal, BUT if you DO NOT HAVE THAT R170, it is ALOT! Please, kindly, i'm pleading DO NOT phone me ever again. I want nothing to do with your company. If I require any DSTV related things I will contact DSTV myself.
0 replies
77 months ago
NO MORE!
Somewhere in the beginning of the year I received a phone call from a consultant regarding this fantastic deal she has to offer me. At first I said I'm not interested, but then she said it's just for 8 months. So I though okay fine, 8 months is not bad and agreed. Got the package and debit orders commenced. Then I received a package last month, opened it and it was the same products I received earlier in the year. So I had realised that obviously we've reached the 8th month mark and now they're sending me another package and another debit order had gone off. I phoned the offices, explained the situation and was told the package will be collected from me and the money refunded. Great, I was happy. BUT on 04/12/2019 I received an sms that my online store credit of R309.55 is ready to be used. I am not interested in buying anything from the ONLINE store, I would like my money refunded to me. You do have all my details to do the necessary as you've deducted money from my account for the past 9 months. I've sent an email on 04/12/2019 and only received an automated response yet responses are quick when you need to make a sale. I do not want any phone call from you, just my refund, thank you. Kindly also remove my number from your contact list, I do not ever want to be contacted by Isabella Garcia or any of its partners in future.
61 replies
77 months ago
Well done, keep it up!
We visited your Twisp stall in N1 City Mall on Saturday 07/12/2019 at about 09:30. I just absolutely have to commend the two gentleman who was on duty, they were unquestionably the best presenters of Twisp that morning. Well informed, welcoming, incredibly helpful and so friendly. Everything a customer could ask for when buying something they know nothing of. We left there with a purchase of over R800 and a customer service experience we're not likely to forget. Twisp, you have two gems there, well done!
61 replies
78 months ago
Absolutely pathetic and somewhat disappointing considering the amount of money I pay you!
On 19/10/2019 I received an email confirming that my single viewer decoder insurance was cancelled. I never requested for it to be cancelled. I responded to this email stating “I never requested this” and received a reply from Hlengiwe Cele as follows “Kindly be advised that due to some technical issues your decoder insurance on Decoder number has been cancelled. We would like to inform you that we are currently investigating this matter and we will provide you with feedback shortly”. It’s been over a month, I followed up 2 or 3 times via email and I also phoned the call centre who told me they can see that the case was escalated. Whoever I spoke to told me that the single viewer decoder is discontinued, but I’ve been paying insurance on that decoder for more than two years without it being used and never did DSTV cancel the insurance, they were happy to take my money. I was also told in January that because I have the insurance I could exchange the decoder for the HD decoder which I never got around to doing but kept paying the insurance anyway until I could or felt the need to go and exchange it. Do you think that I’m being treated fairly, I’ve been a loyal paying customer for many years and you cannot sort out what seems to be a mistake from your side. It is not my responsibility to follow up with you, you need to treat your customers with the necessary respect and inform them what is happening, it is unacceptable. You also need to look at your employees email and especially READING s****s it is shocking and unprofessional. They do not read emails correctly and then respond with an answer that does not make any sense. Absolutely pathetic, I regret ever encouraging anyone to get DSTV.
642 replies
Review Distribution
5 Star
2 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (16.666666666666668%)
1 Star
8 (66.66666666666667%)