NB
Natalie B
Active since Apr 2014
11
Reviews
0
Industries
Reviews
11 reviews69 months ago
THABO MABUNDA YOU ARE AN ASSET TO DOTSURE
THANK YOU Thabo Mabunda, the most efficient, patient person I have yet to come across recently. I called to cancel my cover however I say just by speaking to Thabo, him having the patience to go through my policy what they can offer to better cover for my fur baby I will not be cancelling my cover and will be staying with dotsure, thank you Thabo for what was outstanding service... You are a true asset to dotsure
53 replies
96 months ago
UNHELPFUL / CANNOT ASSIST WITH TOKEN NUMBER NOR TELEPHONE NUMBER CHANGE
I purchased some electricity on my husbands Nedbank mobile app, the sms for the electricity did not come through - we found out at a later stage that the number that was registered was disconnected by the service provider. I called Nedbank last night to see if they could assist and to my absolute shock and disgust nobody can assist, you cannot change a cell phone number on the telephone even after verifying yourself they cannot give you the token number either, infact there is absolutely NOTHING they can do. Now i ask the question, my husband call Nedbank 1 Saturday morning to transfer 100k into investment accounts and boy did they attend to that immediately without any hesitation so Nedbank HOW is it possible to telephonically open and transfer into investments yet you cannot do a simple thing like change the cell number on the system or give us the electricity token number. Seems you are happy to assist when it is to your benefit.
53 replies
96 months ago
LINE DISCONNECTED / DISGUSTING / NO NOTIFICATION
I purchased some electricity online and the pin code did not come through via SMS. I called Cell C last night only to be told that my line had been disconnected as i was not purchasing data or airtime. How does Cell C just cancel my number without letting me know. The supervisor advised a message was sent to which i can assure you that absolutely no message advising my line would be cut was sent. How do Cell C just disconnect a line as they deem it is not being used? The phone was being used for Whatsapp, Netflix etc, only just because there was no data purchased they disconnected the line? This is absolutely disgusting and by no means acceptable. We were in a situation last night where we could not get the sms for the electricity because of disgusting service by Cell C
53 replies
99 months ago
DISGUSTING DISGUSTING UNEDUCATED STAFF
I transferred money into my FNB credit card which is inactive. The money is gone. I called to have the transfer reversed and the staff are so uneducated i have spoken to 8 people. I want my FNB card closed and removed off my profile and i want the transfer reversed.
105 replies
100 months ago
OVER DEBITED, WAITING FOR REFUND
I had 4 debit orders go off my account around R600 more that what should have. Why should i as the client have to continually call to follow up and why does Budget need my bank statements, you can clearly see that you debited my account 4 times so why must i be put out and have to pull bank statements. I would like my money reimbursed ASAP do Budget not understand that some people live to the last cent and now I have to wait for MY money that was taken out of MY account without my authorization. NOT ACCEPTABLE AND DISGUSTING.
525 replies
101 months ago
DISGUSTING! USELESS! NEW CLIENT
Telkom I am a new customer who had my line installed on Thursday the 21st I called to activate and then again as the line is not working. I have been waiting for somebody to come and attend to this. It has now been a week. I received a message to say i will pay pro rata from the day of activation however the line is not working so how do i pay for something I do not have in working order. I am disgusted as a new Telkom customer and would actually prefer it if you can please cancel my contract, come and remove the line and modem from my home and i will look for another service provider who values my business. USELESS! DISGUSTING! BAD SERVICE! WILL NEVER RECOMMEND TELKOM TO ANYONE!!!!
210 replies
101 months ago
DISGUSTING CONDITION
I ordered a fossil watch online. The watch arrived in a sealed takealot box - however the actual watch box was not shrink wrapped as these type of items normally are. The box looks old and dirty, the tag on the watch is dirty and in an anything but new condition. is this watch even new or is it someone else's return? I ordered this as a Christmas present, how do i give someone a watch looking like this i will look like a complete idiot. I logged a return but now i have to wait for the watch to be collected, to be checked and then only will it be replaced, so now i ask you what do i take on Christmas day with me? Thanks to takealot and the disgusting condition i will now be empty handed on Christmas day. What a disappointment for a regular and faithful customer.
0 replies
103 months ago
AMAZING AMAZING AMAZING
Our wedding was held at The Blades on the 20 October 2017. I can honestly say that my dream day was perfect, the staff were willing to go out of the way to assist, I had minimal stress as i knew my big day was in capable hands. From the first visit to the morning of check out everything was amazing. Thank you to everyone at The Blades for everything, however a special thanks must go out to Larissa Greyling the wedding coordinator, without you the most magical day of my life would not be possible. Thank you all for the outstanding service.
0 replies
103 months ago
NO REFUND AFTER CONTINUOUS REMINDERS / DISGUSTING
I purchased a dress from Spree and unfortunately the dress did not fit. I sent the dress back and requested a refund into my bank account. I recieved a mail 27 September titled GOOD NEWS (ja right not good news) that my refund would reflect in my bank account in 3-5 working days. We are now almost 4 weeks later and i am still begging. The first person i spoke to told me the refund hadn't been processed as they did not have my bank account details, they were meant to call me back, still nothing. I called and again and was told the payment had been made and i requested proof of payment. I am still waiting for someone to get back to me to send me proof that the refund was done as i have checked my bank account again and again and nothing. I can honestly say i will not in a hurry purchase from Spree. Zando is a much better option, i have returned to them before and the refund as processed quickly and without any hassle. I shop online a lot and often am asked by people about the online stores. i will most definately be telling them to stay away from Spree.
122 replies
104 months ago
ABSOLUTE DISGUSTING AND INFURIATING
I have now called 3 times to have a refund done and allocated. i am being charged by vodacom for charges if did not agree to for a new line (wifi router) i was told there would be no sim and connection, no admin fee, and only will pay pro rata from the day i recieved the device, this is not the case. i was now again this month charged the incorrect amount of R270 when i agreed to R199. i have called and spoken now to 3 people and told them to pull the tapes of when i spoke to the gentleman and agreed to the contract. i DONOT want a credit on my vodacom account i want the money in my bank account. Vodcom were quick to debit my account with incorrect charges so i want this where they took it form. People work on a budge so how do you just take money. ABSOLUTELY DISGUSTED, FRUSTRATED AND JUST HAD ENOUGH.
183 replies
Review Distribution
5 Star
2 (18.181818181818183%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (81.81818181818181%)