RC
Ryan C
Active since Jun 2014
16
Reviews
0
Industries
Reviews
16 reviews7 months ago
Excellent service at Suzuki Menlyn
I already created a review on Suzuki Menlyn, but I don't think it was the correct one. So I will re-post the review here Excellent service at Suzuki Menlyn I had the privilege of receiving such outstanding service from Suzuki Menlyn (The Penta group) when I took my car in for a service. There weren't any hassles, they explained to me all the charges on my account, which is still under the service plan, so no payment was due from my end. They had organized a drop-off and pick up for me and everything ran smoothly
53 replies
7 months ago
Excellent service at Suzuki Menlyn
I had the privilege of receiving such outstanding service from Suzuki Menlyn (The Penta group) when I took my car in for a service. There weren't any hassles, they explained to me all the charges on my account, which is still under the service plan, so no payment was due from my end. They had organized a drop-off and pick up for me and everything ran smoothly
0 replies
7 months ago
Cannot withdraw funds from wallet
I've recently have had a very poor encounter with this company. I tried to withdraw some funds from my account, only to find that my account was locked. After logging a ticket and finding out why (apparently Luno doesn't allow what they call "card sharing" so one card cannot be used to pay funds into more than one account) The reason why? I have no idea. To continue, I then had to upload all kinds of documents and answer security questions. I was then forced to change my password to be able to have access to my funds. When trying to change it, I came to realize that the sms feature doesn't work and neither does the push notification. I was then told I needed to upload further documents to change my authorization method from sms to email (I do also get an OTP via email to verify so not sure why it needs a 3 step factor authentication. After experiencing this, I decided to liquidate and sell up. I had a feeling the same thing happened with my mom's account as one card was used to deposit funds into that account as well. Hers is also blocked. I also see now that you cannot just close the account, but have to submit a form in order to do so as well. There was no blocking when depositing funds, only when withdrawal. Please assist in unblocking these 2 accounts as soon as possible so that I can invest elsewhere
477 replies
9 months ago
Poor communication from Vitality
I've been given different forms of communication from the vitality team on when the vitality would become active. I've been told it takes 4 to 6 hours, up to 24 hours, and now up to 48 hours to activate. I've also been told by various people different debit dates of when the first instalment would go off. I've been told it would come off both from August and September. The salesman I spoke to, Kenneth, advised that it would only come off in September, Urgent clarification on this matter would be utmost appreciated as this is extremely time sensitive
0 replies
9 months ago
Excellent service and thoroughness
Excellent service from Bosch service in Menlyn. I had taken a car in for a service, and they were extremely thorough beforehand, ensuring if it was advisable for them to work on the car, pending warranties attached to the vehicle. I do appreciate them going above and beyond in this regard and will definitely be using them in future
0 replies
12 months ago
Eezi move has a very unproffesional and intimidating way of doing business
Eezi move has a very unproffesional and intimidating way of doing business. I have received no confirmation of a collection date from their offices, or even a time frame of when the furniture will be picked up. They stipulated that the dates would be between the 26th and the 28th of April. They are asking for the balance of the amount owing but cannot give me confirmation that the move will happen within those dates as those are the only dates that can work for me. I have given grace on knowing the exact day as I do know and exact time is hard to judge.
174 replies
13 months ago
0 ethics on SA Home loans
Very poor experience with this financial institution, I personally believe they have a very poor ethical department, if one at all. My mom has sold her house and as per contract she signed in 2002, she's required to pay exorbitant fees on a bond that has less than a year left and the institution is not willing to negotiate at all, not to mention her liability on paying their legal fees as well
159 replies
46 months ago
Terrible Service from Discovery Vitality
I am very displeased with the service I am getting from the vitality side of Discovery. I was told that I would get the first 3 months for free, however, they have deducted the amount from my payslip. This has happened once before causing me to leave the program. I have struggled all day to try and get through to a consultant, however, the lines are forever engaged.
536 replies
111 months ago
Poor technical service
<p>Last year I signed up with Telkom for an uncapped internet line, the technicians never came to install the line so we cancelled it. Unfortunately as Telkom is a monopoly in the line rental, we had no choice but to re-apply on the 27th of February 2017. It is now the 17th of March 2017 and I am still waiting. Every time I enquire as to why the process is taking so long, I am given with a different excuse as to why the technicians keep calling the wrong cell phone number. I have given them the correct number to call 4 times now, and they still haven't managed to get it right.</p>
56 replies
111 months ago
Credit card
<p>I have been with FNB for a number of years, I have had excellent service from them, up until I had applied for their their credit card. From day one I have had problems with that department. Late delivery, as well as the card being sent to the incorrect address. Recently I have had them call me every month on the 23rd demandning payment(I get paid on the 25th). I do however pay them as sson as my salary comes through, although on more than one occasion they have taken a double payment. For the month of Febuary this second payment was taken on the 25th of February and still hasn't been returned to me. As a result a number of my debit orders bounced forcing a charge of R150 onto my account.</p> <p> </p> <p>I hope FNB can rectify this as soon as possible and try be more effecient in their credit card department.</p>
56 replies
Review Distribution
5 Star
2 (12.5%)
4 Star
2 (12.5%)
3 Star
0 (0%)
2 Star
3 (18.75%)
1 Star
9 (56.25%)