SG
Sam G
Active since Jun 2014
22
Reviews
0
Industries
Reviews
22 reviews41 months ago
PATHETIC TELKOM AND THEIR FACEBOOK SHENANIGANS
WORST SERVICE PROVIDER! I often tend to give businesses a chance and base my opinion on my experience. But YOH I should have taken note to the warnings about TELKOM! I am out of the Country and my contract was coming to and end so I logged my account cancelation and then confirmed with the Facebook social team who glady assisted. It was pretty simple... UNTIL... I noticed money debited from my account and then returned immediately more than my contract amount. I checked my statement and I owed R0.00 to telkom. Next month I get a statement from telkom with an additional fee of R202.70 and R440 fee for the contract when it was R320 something. I then send all the screenshots to telkom and my bank statement. All they tell me is that it's my fault that I did not have funds in my account and I have to pay a bank rejection fee of R202.70 I explained clearly that there is more than sufficient funds in my account which is clearly visible from my bank statement and I have attached the telkom statements which show the fees of R0.00 Social team and telkom need to wake up! They can't be so Dom!
0 replies
49 months ago
KFC AMANZIMTOTI - PATHETIC
Pathetic customer service from KFC & branch manager. KFC double tapped my bank card & the amount was deducted from my bank account twice. Upon calling the manager he assured that it will be resolved and we would need to provide a bank statement, after numerous attempts to get the statement to him (he was never at the store) we finally managed to see him and the printed copy did not ''work for him" he had told us to email us the statement. I emailed the statement only to get a call with the manager trying to talk over me, arrogant and push the blame onto us. He has promised us a response by COB yesterday and still nothing. Is this the type of service or norm for KFC? Does KFC double tap customers cards and pocket the cash or how does the struggle to return my money work? KFC AMANZIMTOTI MALL
0 replies
62 months ago
Moldy Berries - Gone in Sixty
Placed an order only to receive molded & froth berries, i placed a complaint directly after with photos and still no response... is this the way that customers get treated? this was the Seadoone Branch in Durban.
0 replies
62 months ago
Super Kak Toilet Paper
Utterly disappointed at the new baby soft supreme quilts toilet paper, it is so rough and with poor quality, I placed a complaint on the website with only a consultant to give me an automated response as usual!
0 replies
63 months ago
Surreal World Class Experience At Our Reach!
Wow, Wow, Wow! I have been blown away by the flavours, hospitality & experience! My fiance decided to treat me to this amazing experience for my birthday, we had run into some trouble with regards to the printing of the tickets at Computicket. We literally went to two Checkers, one Shoprite & House & Home but the system was offline, luckily we booked our tickets online it was just the printing of the tickets left to do. We panicked because it was late afternoon, we contacted the The Beverly Hills Hotel & reception kindly gave us Pauls email to contact to resolve our printing mission. I then emailed Paul at 13:44PM, he responded at 13:49PM advising that he has received our booking and we can just enter with our confirmation email. Literally 5 minutes!!! How amazing and efficient is that?! We had arrived and we were seated by the poolside overlooking the ocean with a welcome drink, covid regulation were adhered to with sanitizers around and readily available. The staff were so accommodating & friendly, Big shout out to LLoyd for being such a superstar of a host! The 6 course experience with complimentary tea/coffee was truly surreal, the staff dressed up for each and every course as we were transported to different destinations to experience their authenticity. The food was way over the normal 5 star rating and the portions were so good, i left feeling super full & satisfied. In between courses we had a little comfort break where we could stretch our legs and use the bathroom while this allowed the team to sanitize the room we were seated in, there was also a chair space between each individual to allow social distancing and no transmission of Corona while my partner was seated directly across me. I was also treated to a little birthday dedication with a whole cool song and a huge slice of strawberry cheesecake with a personalized happy birthday. This was truly such a treat and the extra mile and effort that was taken is truly appreciated. The technical aspects of Le Petite & his funny yet entertaining journey we were brought on was exceptional and super intriguing! I would highly recommend that this experience is a must! It cannot properly be explained in words, the technical aspects, the timing, the food, the service are all exceptional and mind blowing! Well done Paul, LLoyd & team!
61 replies
64 months ago
Unauthorized Debits! Daylight Robbery!!! MTN again!
Disgusted by the service and procedures at MTN, being charged over 2k per month on contracts that were cancelled!!! No notification but unauthorized debits from MTN!!! Debited twice! December & January! Nobody can justify as to why! my total debit per month was to be R600, where on earth do you get your ridiculous figures from, please employ competent staff to deal with customers because this is ROBBERY!!! my ref number: 3816674 which i called on the 01.12.2020. I expect this to be resolved & my money returned! Please urgently contact me on 0638259130
0 replies
64 months ago
Disgusted with the Antibody Booking & Covid protocols at Clicks!!!
Absolutely disgusted by the service at the Clicks Galleria branch! I booked online for my antibody test and it was scheduled for today at 9.00am, having struggled to get out of bed and feeling miserable, weak and uncertain, I arrived outside clicks at 08:50, the doors opened up just after 09:00am, i went straight through to wait outside the clinic, knowing that my appointment is first and it will be quick in and out so i can go home and rest. There are 3 chairs in the waiting room which is tiny and i opted to wait outside as i did not feel the social distancing was adhered to with 2 other people in the tiny waiting area. I was then approached by a young lady 15-20 mins after standing tiredly on my feet waiting for my test to proceed. I then told her that im here for my 09:00 appointment that i had booked online & got confirmation for, she then said she was going to check because the Sister is not working today. She then appeared later on about 5mins later with a young gentleman, they had asked again what im here for so i said the antibody testing in which i booked online, he then said the Sister is not in today, I then told him that i booked online and got confirmation & i left my flat just for this. he then said that he can make a manual booking for Monday as i said it is fully booked. This is unacceptable! there can be no justification for this! I left feeling more miserable than what i arrived. This is pure negligence! Its simple to send confirmation emails & SMS notifications, so why can you do the same if its cancelled? or the Sister isnt in? You guys are playing with peoples health!!!
0 replies
65 months ago
Daylight Robbery
Hi! Please kindly contact me urgently! I placed and order and it arrived 28.08.2020, I just opened my order box now as it was a couch and we moved to a new location hence the delay in opening it, only to discover missing parts to the couch! How am I supposed to assemble a couch that does not have any fittings or legs for?! What the hell! Even the number provided does not even work!!!!
56 replies
66 months ago
Dissapointed YET AGAIN! Thanks ABSA
Please note that this is been almost a month! I have completed the documentation on time and I have responded instantly to emails! I am highly frustrated with the service from absa continuously! Nobody seems to know what is going on here! Different consultants respond on email with a totally different story every single time!!! I cant even access or transfer from my flexi reserve. Please kindly contact me to forward emails from the multiple consultants!!!
0 replies
67 months ago
Cell C Defeating Other Brands
After my poor service with Telkom I decided to try out Cell C as I have already have an existing contract with them. I was instantly contacted and the sales agent was super friendly and helpful! I managed to receive both contracts over the phone with no hassle! Now im just awaiting delivery for my items. Well done Cell C!
106 replies
Review Distribution
5 Star
8 (36.36363636363637%)
4 Star
1 (4.545454545454546%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
13 (59.09090909090909%)