Active since Jun 2014
I have just received an SMS from these attorneys, threatening with legal action due to an "unpaid Nedbank account". I do not have an unpaid Nedbank account. When I try to phone them on the number they provide (011 532 1500), my calls go unanswered. I would like to know where they obtained my details. Very unprofessional to send threatening SMS's to incorrect people.
This Company harasses me multiple times on a daily basis. I get continuous phone calls. Two of the numbers that phone me is +27715462581 and +27715460463. Where did you get my personal cell number? I did not consent to be contacted by this Company. Yet they continually harass me
Since I bought a car 2 weeks ago which has been financed through MFC, I am being harassed by different departments of Nedbank on a daily basis. Stop harassing me! I am not interested to switch banks. I am not interested to take out life cover, I have life cover. Stop phoning me!
I have received the following SMS from Nebank Debt Review: Dear client, we have received your application for Debt Review. Nedbank supports responsible Debt Counselling. Call 0860109279 for any queries. REF 793660 First of all, I am not a client of Nebank and second of all, I have never app**** for debt review in my life. I phoned the number from the SMS and spoke to a very *********** consultant who says that she can't assist based on the reference received on the SMS and she is very rude. She didn't allow me to even finish what I wanted to say and proceeded to put me on hold. Do not contact me as I am not your client and have nor will ever apply for debt review!
I have submitted a claim with UIF as I am on maternity leave. I have been struggling with them since February. My claim is still not processed even though I have submitted all the documents that was required from me. When I phone, the call centre agents always have some kind of excuse. Either they can't see what is going on as their system is off line. The latest excuse is that my documents are not sufficient, the information must also be completed on a portal (don't know which portal as they do not advise). My Employer does not make use of a portal to pay each emoyee's UIF contribution every month. Our company uses VIP Payroll to manage all payments and the contributions are being paid from there. When I send emails to uifcallcenter@labour.gov.za; uifcomplaints@labour.gov.za; ufiling@labour.gov.za, I am being ignored. The last call centre agent told me that I must go to the UIF offices to sort out the issue that they have on their side due to being ***********. I am a new mother with a 3 month old and they are expecting me to go and stand in a queue at the UIF Offices.
I have ordered hands free, electric breast pumps from this company on 06th February 2024 and have chosen the express delivery option which is 2-3 working days. It is now the 22nd of February 2024 and I have not heard anything. I have followed up via email 3x times and have received no response. The website is also no longer available www.bundlebaby.co.za. This is clearly a ****.
I have ordered a dress on the Black Friday sale that I wanted deliverer to the Brooklyn Mall branch. There is no indication of how long it takes, but surely, if it is going to a branch it should not take very long. On Monday I enquired how long it wil take as I need it before 1 December 2023 as it's for my Babyshower. I only received a standard response from Customer Care on Wednesday by a lady by the name of Waadi-ah and I once again stated that I urgently required delivery. I asked her where the dress is coming from, but received no response. She passed me off to another lady by the name of Leeanne who also did not assist. It is very disappointing as I don't have a dress to wear for my Babyshower now. I would like to be refunded.
I received a gift voucher as a corporate gift. When I went to Mr Price Home today they said I can't just use the gift voucher without my ID / Driver’s License. You are being totally ridiculous because it is a gift voucher that has been paid by the person who gave me the gift voucher, so for what reason does Mr Price Home require identification?
For the last few months I have been harassed by calls from Vodacom's Upgrade Department. They call me on a daily basis, sometimes repeatedly on the same day. After receiving calls yesterday I decided to go onto the app and see what is on offer. I came across an online exclusive offer for R868 for 36 months. This is for a Samsung Galaxy S23 FE 256 GB 5G DS + Galaxy Buds Pro Grey. I proceeded with the online upgrade process and at the end I received an SMS stating that my monthly installment will be R1200.00. I then declined. A lady from the sales department phoned me today to confirm the cancellation or that is what I thought. When I answered the call the lady proceeded to confirm the order. I told her numerously that I do not want to proceed as the amount confirmed via SMS is not what I agreed to. She said I must hear her out. She confirmed that an amount of R229 will go off my account for my current handset. How is it possible that I am still liable to pay an amount for my current handset if I have been due for an upgrade for a while. Then the lady confirmed that she guarantees me that the amount of R229 will only go off on my account by 31 October 2023 for the very last time. She also confirmed that she will send me a quote after our call that confirms what my monthly installment will be, which is R868.00. After the call, I received a quote which states that my monthly installment will be R1026.98. This is NOT what I agreed to and I will NOT pay this amount. If this is the case, I do not want the upgrade. This is absolutely disgusting service from Vodacom. First I am being harassed and now they want to charge me extra for something that I did not agree to. And it doesn't help if you send emails to customercare@vodacom.co.za, as ones emails are just being ignored.
I have notified The Box Fashion in July that I would like my subscription to be placed on hold as I amexpecting a baby which is my priority now. I need to prepare for my baby financially and cannot afford the subscription at this stage. They have debited my account on Monday and I have contacted them and asked them to kindly reverse it as I am not ready to resume my subscription. Alri Steyn from their offices informed me via email this morning that I will not be refunded and they can only use it towards credit for future subscriptions or purchases. This is really very disappointing. I shall not resume my subscription in future. I have been a loyal client gor years and this is how they handle a situation after I have advised them that I am expecting a baby. Think twice before you subscribe!!!
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