GF
Graham F
Active since Jul 2014
25
Reviews
0
Industries
Reviews
25 reviews10 months ago
Fastway Couriers awful service, damaged goods and unreliable deliveries.
I ordered a small package from Temu in May 2025. Fastway said they would deliver on 27 May 2025. I rearranged my need to leave my residence but the parcel never arrived. Fastway sent me a mail telling me they missed me at my address, but I was home all day. The parcel arrived the next day on 28 May and it looked like it had been kicked around like a soccer ball. One of the items in the parcel, a weather station, was so badly damaged I had to throw it into my e-waste. On 12 June 2025, Fastway said they would be delivering another parcel to me. Once more I rearranged my schedule so I could be home to receive the parcel. ONCE MORE FASTWAY SENDS ME A MAIL TELLING ME THEY MISSED ME BUT I WAS HOME ALL DAY. Today, Friday 13th June I have again postponed things to be at home for the parcel. TEMU is not doing itself any favours using this courier and in my opinion should use a more reliable and responsible courier so that TEMU doesn't bleed clients due to the unreliability of Fastway Couriers and the risk of damage to items in parcels that TEMU will have to give a credit for.
0 replies
14 months ago
Nivea mens roll-on failure
This rating relates ONLY TO NIVEA MENS ROLL-ON DEODORANT. For the third time I have purchased Nivea mens roll-on deodorant from 3 different stores over a period of a number of months. Each and every time the roller-ball does not roll and I have to pull the roller off and decant the contents into another manufacturers empty toll-on that actually works in real-life so as to actually get the deodorant under my arm. I have a policy of not making a mistake more than twice but gave Nivea an extra, third, shot. I will not repeat my mistake. Nivea roll-on and I are forever done. How is it that Nivea does not do quality control on their product? This cannot just be a prank or a joke surely where Nivea is trying to p*ss clients off to see what they say on hellopeter about the matter?
0 replies
15 months ago
Econofoods great service, great product, great response to a query
I placed an online order on Wednesday on 8 January 2025 for delivery on Friday 10 January. Everything went perfectly. Econofoods pricing is very competitive and the quality of food is great. I queried 2 changes to the online value versus the delivery invoice with Econofoods, and received a very prompt response from Karin to identify and rectify the matter. These discrepancies related to the mass of the item which is very difficult for Econofoods to manage (as explained below) and the discrepancy is something one needs to live with until a workable solution can be found. Possible discrepancies relate to buying something that is priced per kg. For example if one is buying cheese at R 119 per kg, it is very difficult for Econofoods to know the exact mass of a block of cheese in their cold storage because each block is a different mass as packaged by the supplier who supplies Econofoods, so there may be a pricing discrepancy as happened in my case with cheese and beef rashers. HOWEVER, Econofoods immediately put the value difference in my wallet so I can put that towards my next purchase with them. The delivery fee was also extremely reasonable and the delivery guy was pleasant and efficient. Its odd how people complain about relatively small issues when they are actually getting good pricing. If one wants top-dollar service then one should shop at top-dollar stores and pay top-dollar prices for their goods. If they then don't get top-dollar service they can lodge a top-dollar complaint.
0 replies
20 months ago
Shipment never arrived. No apparent recourse. Beware.
I ordered 7 items from Aliexpress on 20 May 2024. It is 09 August today and nothing has arrived. My ability to contact Aliexpress on their site is zero. Tracking is a dead end and all links go to an updated page stating that my things have been delivered, which they have not. I have contacted the SA Post Office and Speed Services a number of times, both of which OF COURSE have never responded to my tracking request. I have done the same with the Taiwanese Post Office. Cainiao global tracking at least got back to me and referred me to SA Post Office. This is disgusting.
0 replies
29 months ago
Responsive and great service B&T Fourways mall
Blades and Triggers Fourways mall. I had superb service from Bruce on WhatsApp as I was making a fairly technical enquiry on a product before visiting the store. Brett Steyn (online sales) was also prompt in responding to an email I sent (I have experienced very poor email responses from many companies over the years). Evinah, in the store itself, when I visited the next morning, was expecting me and was also very helpful. Overall, great service.
0 replies
32 months ago
Electrician took payment & failed to do the job.
Will Viljoen of Quantum Electrical in the Amanzimtoti area quoted me for a mains electrical repair at my home in Amanzimtoti. I paid him R 550 call-out and R 2000 deposit for the job. Quantum never did the job and kept my money. After battling for months to get refunded I eventually received R 1000 in 2 payments. The balance of R 1550 remains in Will Viljoen's bank account and I have been blocked by him on WhatsApp and emails are no longer rep**** to. Is this theft? Is this *****? Either way, use this specific Quantum Electrical at your own risk.
0 replies
37 months ago
Echo Glass Fourways (glass and glazing) is EXCELLENT
Johannesburg North. I have used Echo Glass 3 times now and every time I have received prompt; well-priced and generally superb service. Shaun (operations) and Monique (admin) are excellent at what they do. I will only use Echo Glass for my window requirements for my home.
0 replies
39 months ago
Superb fridge repair service
Arens has in the past sorted out my daughter's Hisense fridge and did a great job. Today he came to check on a 4 year old Defy fridge-freezer I have and advised me it was beyond economical repair. Shortly after I bought the fridge on 21 Feb 2019 the fridge stopped cooling my food and I had to call Defy out to fix the fridge under my 1 year warranty. Now the fridge would cost more than I paid for it to repair. I WILL NEVER TOUCH A DEFY PRODUCT AGAIN LET ALONE BUY ONE. Arens could have smoked me with some nonsense I couldn't understand and got some money for keeping a terminally ill fridge going for another few months but he instead told me the facts. This I appreciate greatly. I would recommend Arens to anyone having a fridge problem. He is honest, reliable, knows his stuff and is always on time.
0 replies
40 months ago
Makro Woodmead (white appliances) - Edmond ahead of the game
I bought an AEG fridge freezer at Makro Woodmead on 20-11-2022. The assistant who helped me was Edmond. It was a Sunday and I needed the fridge delivered the following day. Edmond wrote his contact details on the collection slip and advised me to contact him on Monday morning if I had not heard from the delivery company by around 10h00, stating that he does this to help customers who otherwise may wait for ages in a phone queue and then still get someone who has no idea as to what's going on with the purchase. I must say, Edmond is certainly ahead of the game. It was a completely problem free transaction.
132 replies
43 months ago
Leroy Merlin Little Falls 3rd time unlucky
I went to Leroy Merlin Little Falls yesterday to have some plywood cut. It was a small piece about 120cm by 70cm which I wanted cut into 12 panels as I planned to make 2 boxes. As usual I had to wait a long time for help and when help came, it was unwilling. I was told that I could not get the wood cut because there was a limit on 4 cuts for the job to be done the same day. 4 cuts? 2 cuts will probably be to trim 2 edges and then you have 2 cuts left? What will 2 cuts do that makes any difference at all? My previous visit I was looking for a specialised *****driver that Leroy said was in stock on their website. After spending over an hour in the store looking for help and the *****driver, I found neither. The visit before that, I was over-charged for an item (which I resolved at the checkout at the time). All in all, I doubt I will be visiting Leroy Merlin Little Falls again. If this is the way they do business then I would imagine that they will systematically chase customers away to places like Chamberlains and Builders. I wonder if the store is running at a loss yet with dissatisfied customers leaving empty handed and frustrated.
133 replies
Review Distribution
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10 (40%)
4 Star
2 (8%)
3 Star
0 (0%)
2 Star
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1 Star
13 (52%)