RP
Robin P
Active since Jul 2014
11
Reviews
0
Industries
Reviews
11 reviews14 months ago
Good overall
ANGOR was able to assist and sort out what I need with the help of Samantha Govender. We had a rocky start, but once we were able to better understand one another things ran smoothly. I am happy with the assistance received and would recommend Samantha for all your needs. She really went above and beyond. Thank you Samantha.
53 replies
26 months ago
Hollard are *****ing from the eldrely
Rinky Tizani from customer service is easily one of the worst experiences to date. She was rude, disrespectful, and more interested in her knock-off time. They ****med people into taking out funeral policies under the pretense they were getting a Pick 'n Pay Smart shopper card. Absulotyl disgusting! Look at the reviews
58 replies
34 months ago
MWEB ARE A BUNCH OF LYING *******
MWEB is absolute trash! I've been trying to either: 1. Get the internet speed I am paying for Or 2. cancel my internet with them, yet nobody answers or gets back to you. I pay for 100mbs upload abs download and haven't seen a speed faster than 20mbs. FOR YEARS! The service is shocking, I have to deal with call centre agents who actually care. Last response I got and I quote "Bra, I don't know what to tell you!!!" Is this a joke? Is this how you speak to clients? And then they wonder why everywhere is full or reviews stating just how ******* they truly are.
0 replies
34 months ago
Mpho Thoboki an asset to the business!
What a wonderful banking experience today. I had the pleasure of being assisted by Mpho Thoboki at the Sandton City branch. She was so incredibly helpful, assisted me with something that was stressing me out and was able to not only get everything I wanted done, in record time, but also placed my mind at ease. She talked me through absolutely everything and I left the branch walking on clouds. Thank you Mpho Thoboki for being so incredible.
53 replies
114 months ago
Horrid Customer Service and Selling purchased goods!
<p>I purchased a dishwasher and washing machine from Makro on the 25 November 2016. I chose to use their online service which in retrospect was the worst idea possible. To date 5 December 2016 I have still not received my order and the only feedback I received was when I called in repeatedly to find out what was happening. I first spoke to Daylon Abrahams, 27 November 2016, in finance and customer care who confirmed that payment was received, the order was processed and I should expect in in two to three working days. I waited and received no feedback or information and of course, NO DELIVERY. I then called again on 29 November 2016 and spoke to an Abigail Jackson. She confirmed that the branch that was supposed to delivery my goods had SOLD MY order and were now out of stock (Woodmead Branch) and the order had to be transferred to another branch that had stock. Again it was confirmed that two to three working days and I would receive my order. An email was sent to online support as well as Abigail Jackson confirming delivery of my goods 2 December 2016. On Friday I receive a text from Makro saying my order is taking a little longer than expected. I call the customer service line again 5 December 2016 (spoke to Zanele) to find out where my order is and I am told that it has been transferred to Alberton for delivery! This is now beyond ridiculous, ten days and I still have not received my order. Makro was very happy to take money and I have to constantly follow up because they sold the items that I had purchased. Am I expected to sit back and accept this poor service and utter lack of care? I expect to be contacted to rectify this situation as soon as possible.</p> <p>I have given 1 star are zero is not available!</p>
56 replies
129 months ago
SUPERB PARTS DEPARTMENT
I contacted the team at Sandton Auto Mini for assistance in parts for my vehicle. The parts specialists that assisted me not only got what I needed on the same day, IN THREE HOURS, but also kept me informed every step of the way. Often when ordering parts from BMW I have had the experience of \they're doing me a favour"but not at this dealer. Since then I have been back four times to buy more parts that didn't' really need to be changed but \""might\"" need changing at some point. Everytime I go there the service is just as fantastic as before.<br> <br> I have two other vehicles in Johannesburg that will be coming to them very soon as my regular service BMW dealership just can't compare.<br> <br> The parts department as well as service technicians are very helpful"
0 replies
131 months ago
Excellent service and honesty
This past weekend I went to the above dealership to see a vehicle. While there, the sales people were fantastic and I assumed this was because they just wanted to make a sale and thought nothing of it. They got back to me in the week and even though I informed them that I would not be purchasing a vehicle from them they still assisted me in the sale of the vehicle that I currently own. It is tough to find honest and decent people and Donovan and Deon and again restored my faith in good people being around to help. Good attitude and friendly demeanour made the day pleasurable and my wife and I left feeling good and didn't have the experience of feeling constantly pressured into something I would regret one day.<br> <br> Thank you Deon and Donovan for being great.<br>
0 replies
133 months ago
The worst network provider
My phone was stolen on Thursday 21st May 2015. I immediately came home and contacted the service center to blacklist my phone, to get my ITC number, and report the case at the police station for insurance purposes. Since MTN staff are on strike the service center is closed, the police cannot assist without my ITC number, and head office has this to say \sorry they are on strike we can't help you". I went into stores"
76 replies
134 months ago
Service that is incredible
I can honestly say that in South Africa I have never experienced incredible service like I did at Proline Express. The customer service agent Sandra De Freitas kept me informed every step of the way. I was in an awkward situation and Sandra assisted me with bookings, lifts back and forth even shuffled a few things around to suit my schedule. <br> I couldn't be happier and the rest of the service departments here can take a page out of their book and find out what it means to give a superb client experience.<br> I hope I don't see them soon as it is a panel shop and will mean that I've bumped my car again but, if I do I know it will be a n absolute pleasure.<br> Thank you Sandra for being a shining star!
76 replies
135 months ago
ALWAYS CRAP SERVICE, AT LEAST YOU'RE CONSISTENT
I was contacted by FNB to upgrade my credit card. I said I would do the online application then call the number on the online baking site. The guy over the phone spent a fair amount of time doing checks and what have you. I get the quotation emailed to me, days later, which I sign and return and nothing. It's been two months of me following up with email after email and call after call to FNB card divisions with no response. So why did you call me? To waste my time? Why did you call me to make these offers?<br> First time I called they said the quote wasn't received. So emailed that again. Then they wanted the quote again, which I sent. I called again and got the response \eish
76 replies
Review Distribution
5 Star
5 (45.45454545454545%)
4 Star
1 (9.090909090909092%)
3 Star
0 (0%)
2 Star
2 (18.181818181818183%)
1 Star
3 (27.272727272727273%)