MR
Melissa R
Active since Aug 2014
23
Reviews
0
Industries
Reviews
23 reviews1 month ago
More Than Insurance — It’s Peace of Mind
Choosing 1Life Insurance was about more than just taking out a policy—it was about making sure the people I love will be okay no matter what life brings. Life can be uncertain, but knowing that my family will have financial support gives me real peace of mind. It feels good to know that I’ve taken a responsible step to protect their future, and that reassurance means everything to me
0 replies
2 months ago
Disrespectful behavior by Security Gaurd
Formal Complaint – Disrespectful and Threatening Conduct by Security Guard at Allan Gray Building I am writing to formally raise a serious complaint regarding the conduct of a security guard stationed at an Allan Gray building. A female contractor working on site was treated in an extremely disrespectful, rude, and threatening manner by this guard. He stated that if she returned to work the following day, she would not be granted access. He further claimed that he “pays her salary,” which is entirely false and inappropriate. Such comments are not only unprofessional but also intimidating and unacceptable. This behavior is deeply concerning, particularly within a company as reputable and prestigious as Allan Gray. Contractors and service providers should be treated with dignity and respect at all times. No individual should feel threatened or belittled while simply performing their job. The guard’s conduct was ****y, dismissive, and abusive in tone. This reflects poorly on the standards and values associated with Allan Gray. Immediate investigation into this matter is necessary, and appropriate disciplinary action should be taken. If this individual cannot conduct himself professionally and respectfully, he should not be in a position that involves interacting with staff and contractors. I trust that Allan Gray Head Office in Cape Town will take this complaint seriously and address the matter urgently to ensure a safe and respectful working environment for all. I look forward to your prompt response and feedback on the action taken. Kind regards,
53 replies
6 months ago
Shauna was very insightful,not afraid to share his expertise on the Isabella product range
Shauna was very insightful,not afraid to share his expertise on the Isabella product range.Overall, excellent chatting to him.
53 replies
9 months ago
Extremely Disappointed with Lovisa’s Service and Communication
I placed an order with Lovisa on 27 June, and to date, I have not received my parcel. After weeks of silence, I followed up with their team only to be informed that the parcel was "lost in transit" and they are unable to track it. What’s most frustrating is that Lovisa never made the effort to notify me of the issue. If I hadn’t followed up myself, I would still be waiting, completely unaware. To “compensate,” they’ve offered me a R350 voucher — my original order was R255 — but this does not make up for the complete lack of service, communication, and basic customer care.I’m honestly disgusted by the sloppy and careless service I’ve received. This has left a very poor impression, and I won’t be shopping with Lovisa again.
0 replies
12 months ago
It was professional,...
It was professional, efficient and the consultant was patient and friendly,what pleasure.
58 replies
19 months ago
Cell C sucks
I bought a R150 worth of airtime today..my balance was R64.80,the still tell me I have R15.70 outstanding Emergency Recharge: Thanks for your R64.80 payment. Your balance outstanding is R0.00. You can still take R37.92 Airtime/Data. Dial *147*7# for options. Cell CEmergency Recharge detailed balance. Total amount outstanding R15.70 04/JUN/24 - R6.10 Data 11/JUN/24 - R3.10 Airtime 11/JUN/24 - R3.10 Data 30/MAY/24 - R3.40 Data Payable on your next top-up. I bought it from my banking app..I can't even make a call..*** You have successfully recharged your account with R 100.00. You have successfully recharged your account with R 100.00. You have R 200.00 Bonus for calls,data & SMS valid for 24 hours. T&C'sYou have successfully recharged your account with R 50.00. You have R 100.00 Bonus for calls,data & SMS valid for 24 hours. T&C's
53 replies
44 months ago
Game's SLOPPY service delivery
I made a purchase on the 1st August for a Ultralink Tv bracket and a Ellies OVHD remote control.The bracket was delivered,but it appears from my online account that the remote control was cancelled. Melissa Roux <melissaroux@ymail.com> To: service@game.co.za , websupport@game.co.za Wed, Aug 31 at 9:15 AM Good Day, I'd like to enquire regarding the the outstanding item on my order, which was not yet fulfilled, but appears to be cancelled? If this is the case, why was I not notified? a payment of R 528 was made this is inclusive of the item that now appears to be cancelled. Please provide me with some feedback, if unsatisfactory, after attempting to reach out to you,this complaint will be forwarded to Hello Peter. Hoping you'll understand,that sloppy service delivery is not what I thought Game's core values are about. To date I have not received a response from Game.
0 replies
51 months ago
POOR SERVICE DELIVERY-TAKEALOT
Stephanie.K (Takealot.com) ...updated. Stephanie.K (takealot.com) Jan 27, 2022, 12:21... Stephanie.K (takealot.com) Order number:101505911 Hi Melissa, We are not able to change the address for you. We can cancel when you receive the delivery SMS so you can reorder with the correct address. Kind Regards, Stephanie.K Seriously,no this is unacceptable. It also means I would need to wait longer for my order to be delivered There has to be a simpler way.Have the courier contact me directly upon delivery so that I give them the correct address. Alternatively escalate this with a manager.If still not satisfied, I will need to take my complaint to Hello Peter. So here is my issue,the driver contacted me from 0678287778,informed me he was at the delivery address,Take Alot auto select picked up an address in Brackenfell,I confirmed with the driver if he was at my address in Goodwood.. he says yes,hands my parcel over to a complete stranger cause he thinks it's the correct address,this after I've confirmed with him my correct address.After checking in with him yesterday and today regarding my parcel,he now says that the parcel is at the warehouse in Brackenfell area.What infuriates me is that this was suppose to be delivered on Monday already..Come on now Take Alot...are you slacking on your service delivery.Please have my parcel delivered today.
0 replies
57 months ago
Sloppy Service
I have been requesting for a statement from Edgars using these email addresses:nscquery@rcsgroup.co.za;edg****nquiries@rcsgroup.co.za;retail2legal@dalycall.co.za;daly@dalycall.co.za,since May the 26th.According to the bureau I owe Edgars R 2100, I have made payments of R1200 ,1st R 750,R250 and R250 and an agent by the name of Lerato called me this morning @08:11 blabbering on in my ear about a payment arrangement. Send me a the statement reflecting the outstanding balance of debt , which your company bought from Edgars ,I need to see that balance, together with the payments made thus far. Don't tell me I owe R 1450,without offering me a settlement discount. Because according to me I owe R 900 based on the bureau report. Get back to me with a settlement amount accompanied by a letter stipulating the settlement offer and your promise to send me a paid up letter within 24 hours after the money cleared.
53 replies
57 months ago
Sloppy service,unprofessional
I have been requesting for a statement from Edgars using these email addresses:nscquery@rcsgroup.co.za;edg****nquiries@rcsgroup.co.za;retail2legal@dalycall.co.za;daly@dalycall.co.za,since May the 26th.According to the bureau I owe Edgars R 2100, I have made payments of R1200 ,1st R 750,R250 and R250 and an agent by the name of Lerato called me this morning @08:11 blabbering on in my ear about a payment arrangement. Send me a the statement reflecting the outstanding balance of debt , which your company bought from Edgars ,I need to see that balance, together with the payments made thus far. Don't tell me I owe R 1450,without offering me a settlement discount. Because according to me I owe R 900 based on the bureau report. Get back to me with a settlement amount accompanied by a letter stipulating the settlement offer and your promise to send me a paid up letter within 24 hours after the money cleared.
0 replies
Review Distribution
5 Star
3 (13.043478260869565%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
8 (34.78260869565217%)
1 Star
12 (52.17391304347826%)