Active since Oct 2014
I purchased an item online on the 25.12.2022, the order was supposes to be delivered on the 2.12.2022 as per the online tracking facility. Till today no sign of the item. I tried the online chat services which takes forever, and you can never get a response. I tried calling in for assistance the numbers are always busy. I sent in an email, received a response, asking if i have received the item. How ridiculous is this, they should be telling that my item will be delivered not asking me to confirm delivery. I suppos this is the reason for Game losing their footing to opposition franchises as the service is pathetic.
Had a device fitted, device was faulty, had another device fitted still faulty. Waiting over 4 weeks for a repair. Premiums being deducted but no service. Called the call over 10 times, but no joy.
Good day, To whom it may concern On the 10.03.2022 I booked my car in for a service at Weiss VW Durban. While carrying out the service on the car l, they picked up an oil leak on the car and stated that i need to change the oil sensor as this is where the oil is leaking from. I was told that part will be ordered and they will let me know when to book the car in. I booked the car in for them to change the oil sensor on 29.03.2022. The sensor was replaced but the oil was still leaking, infact worse than before. I informed the service centre and was asked to bring the car back. I took the car back in on the 09.04.2022 for leak to be repaired. The leak was not repaired as per the service agent the leak is from the sump and not the sensor. I told the service agent that you'll incorrectly diagnoised the oil leak and changed the sensor for no reason. I was not even given the faulty part after they had changed it. The service centre is refusing to repair the oil leak, as they are stating that the oil is leaking from the sump and not the sensor. I am extremely disappointed with the service, as they had made a incorrect diagnosis on the car and I must fit the bill for their error. I am not willing to pay for the errors of the technicians
Good day, To whom it may concern On the 10.03.2022 I booked my car in for a service at Weiss VW Durban. While carrying out the service on the car l, they picked up an oil leak on the car and stated that i need to change the oil sensor as this is where the oil is leaking from. I was told that part will be ordered and they will let me know when to book the car in. I booked the car in for them to change the oil sensor on 29.03.2022. The sensor was replaced but the oil was still leaking, infact worse than before. I informed the service centre and was asked to bring the car back. I took the car back in on the 09.04.2022 for leak to be repaired. The leak was not repaired as per the service agent the leak is from the sump and not the sensor. I told the service agent that you'll incorrectly diagnoised the oil leak and changed the sensor for no reason. I was not even given the faulty part after they had changed it. The service centre is refusing to repair the oil leak, as they are stating that the oil is leaking from the sump and not the sensor. I am extremely disappointed with the service, as they had made a incorrect diagnosis on the car and I must fit the bill for their error. I am not willing to pay for the errors of the technicians. Weiss VW should fit the bill for the error.
No communication, No response, Nothing has been resolved
No assistance since the 16 January, terrible service. I think this is a ploy to stop dissatisfied clients from getting whats due to them. Just to pass the buck around. Agents calls ands provides contact details for assistance but thats a dead end as nobody knows what needs to be done. Then no correspondence thereafter.
I had taken up a contract with Telkom mobile for a device. The device had accessories included in the package however the additional items had to be claimed from Samsung. I registered my device on the Samsung site and was supposed to receive my accessories, I sent in numerous emails to customer car, but no response to date. Companies are ever willing to take your money, but when its they turn to deliver, you must pray that you can get any thing back.
Carried out an online upgrade on my contract waiting over 6 weeks. No feedback or correspondence.
MTN CUSTOMER CARE IS THE WORST I HAVE DEALT WITH, THEY CALLED THEMSELVES SERVICE CHAMPIONS LOL WHAT A JOKE Carried out an online upgrade on the 9.12.2020 up till now no response called numerous occasions non of the consultants no what to do. MTN SUCKS
Hi I needed to purchase something on the EBUCKS shop, and it's not allowing me to purchase. I called in to enquire but the service provider stated that I cannot purchase. The item I want to purchase is currently on a 30 percent discount. I require that fnd charge my account for the item and supply after the lockdown alternatively honour the 30 percent discount at a later stage. The team leader Phindiler had refused to assist.
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