PN
Patricia N
Active since Oct 2014
22
Reviews
0
Industries
Reviews
22 reviews2 months ago
Worst customer service
Worst customer service. When I moved in my property in 2024 I was supposed to get 2 car stickers for gate access. However, I was given 1 with promise to get the second. Now after over a year, I am told I need to buy the 2nd sticker. 1. This was part of induction and should have been delivered. 2. I pay for services which are up to date. I shouldn't be treated this way. I am told the decision must be taken by superiors since documents are not in order. It is evident that either CSI is not audited or I'm being **** to. It's not about the sticker but honoring a service as a provider and respecting customers.
0 replies
11 months ago
Bad service- escalation department
I app**** for my 2 pot, escalation was done on the 28th of March, to date I haven't received positive feedback.
0 replies
17 months ago
Dissatisfied Customer
I logged a call to get assistance regarding network outage. Due to exams, I explained I need my query treated as an emergency. However I was told about 3 days SLA. If the S4L offices can experience network outage, they will do anything as a business unit to be back online, and should treat exam period as such. I pay my premium monthly ontime via debit order, hence I expect quality treatment. I'm not happy and will be discontinuing my services with them due to constant network outage.
56 replies
26 months ago
Much appreciated Regal Inn Hotel
My sisters and I had a warm welcome from sis happiness and bhut Dumi since Thursday till Sunday the 25 of February. If there is one I don't compromise on is customer services and we were given top notch. From communication, care and assistance whenever we needed. The things we appreciated the most were friendliness & respect from everyone including the cleaning team. Thank you Regal Staff for your professionalism even in these times where customer services is no longer prioritized. We will come back again.
0 replies
37 months ago
Pathetic service from finance
The finance department offers a pathetic service. I made arrangements for direct payment as discussed with them but they still sent debit order through. The nerve to say we didnt stop it do it with your bank. Whoever is responsible doesn't care and they are doing it on purpose. Their aim is to make money and not offer proper services to their residents. They want to frustrate clients while making money from them. An office without a signature shows lack of professionalism.
53 replies
43 months ago
I would like to write a review about Central Developments
I would like to write a review about Central Developments. I'm a resident at Manhattan Lofts and I must say I am pleased with the team, from consultants and communication. They are always available to assist with queries and offer any form of assistance. Our residential area is Secure, the security is always visible and on guard. We don't have to worry about the kid's safety or going missing, the park keeps them busy and entertained. The security also monitors them at the gate. Which gives a peace of mind. Tha area is always kept clean and well maintained. I wouldn't have chosen any better residential area than Manhattan Lofts 🤗👏🏼
133 replies
46 months ago
Bad Customer Service
Today 18 July 2022 at around 17:50 I phone tiger brands customer care lone to report a lump I found inside a 12.5 kg Ace Mielie Pack. A lady by the name of "Trish" was on the other line, her customer service is the reason why South Africa has such Bad customer experience. She interrupted me and didn't wait for me to finish talking. I had even tell her that is doesn't listen. She didn't care about my frustration & fear of what I saw infront of me. She didn't assure a customer but wanted me to listen to her in my state of shock from what I discovered. QA procedures are compromised in SA, consumables must undergo proper checks. That alone shows how we as a nation don't respect ourselves from packaging to customer satisfaction. And these consultants talk as they please coz they know nothing will be done to them. Customer Service standards must be reviewed as consultants relax and keep on giving bad service.
0 replies
49 months ago
BEST SERVICE 👌🏾
Asante Mine - is definitely made for his role. I had locked my car keys inside the car during a raining day and notbsure how. His prompt response, turnaround time and timeously checking up to see if I'm OK surely made my day. We definitely need more of his kind in South Africa I'm glad I opted for Bsure Africa as my broker
53 replies
71 months ago
Worst service
No feedback from supervisors to date. Instead I'm flooded with sms's yet I signed a disclaimer to have a voicenote released & none of that has been done. They recieve & read my email but don't bother to respond. I've been a customer since my student days more than 10 yrs ago. Back then customer service was treated with respect but now it's a shame.
53 replies
74 months ago
Worst Service
To this day after numerous e-mails and quest to have my account investigated I am still being harassed by the TFG requesting a payment when hey cant even help me as their client. I have never seen so much level of incompetency. Customer services cant even help live up to their words to compensate me as promised. They just send e-mails and tell me they are investigating without positive feedback.
105 replies
Review Distribution
5 Star
9 (40.90909090909091%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (9.090909090909092%)
1 Star
11 (50%)