BM
Bongekile M
Active since Oct 2014
12
Reviews
0
Industries
Reviews
12 reviews7 months ago
*****ulently refusing to refund for double booking
I mistakenly booked and paid deposit only to find that my employer has booked and paid full price. I advised the hotel that there has been a double booking and requested a refund, but they have refused to pay me back. I did not cancel my stay but requested a refund because there was double payment for one booking.
0 replies
23 months ago
Non-existing exchange policy
I bought sneakers online which were on an extra 25% on 29 May 2024 and chose the option of collecting them at Southgate Office London. Because I was not fami**** with the brand, I bought my normal size 7. The order was delivered at Office London on Monday and I got the message and attended to collect my order on Tuesday. When I fit the sneakers, I realised that I needed to take a smaller size. Fortunately Office London Southgate had a size 6 but when I requested an exchange I was told that I would have to pay the current price as the sneaker was no longer on the extra 25% sale. I had to return the sneakers because keeping them would have been pointless while I could have just exchanged them for the same brand just a size smaller. I have been searching for this exchange policy but cannot find it anywhere because an exchange is just a replacement of a similar product. The shop was very much aware that I am only getting the shoes right then so I couldn't have exchanged them sooner. I am really frustrated and disappointed by Office London
0 replies
23 months ago
Hollard is sending agents to de***** government employees
Hollard sent representative under the auspices of Legalwise agents to give client a free funeral cover as loyal clients. Only to find that there has been a deduction of R 220 from Hollard. *****sters!!! Remove that cover immediately
0 replies
27 months ago
I called to check the device and during the call it transpired that the information they had had since changed, I was then transferred to a lady to update my details
I called to check the device and during the call it transpired that the information they had had since changed, I was then transferred to a lady to update my details. My details have been updated successfully
58 replies
32 months ago
Capitec Credit Card ***** Unresolved after a month
An international deduction happened to my credit card on 27 July 2023, I immediately called to report the incident and was told they will investigate. I have been making follow-up every week and told they are still investigating. What irritates me the most is that I am currently being charged interest while they still investigate, we are approaching the charging period and I will be charged interest again while they are doing nothing to resolve the issue. Capitec is the worst bank to have a credit card with as it an easy target for ***** and they dont even take any action and you are left stranded
132 replies
35 months ago
Venessa Chauke
It has been a delightful pleasure to be assisted by Venessa Chauke. Not only did she perform beyond, she also patiently guided me through the process and was of the most efficient service. Her service was so pleasant and beyond expectation. Big ups Venessa Chauke
53 replies
36 months ago
Security Question System is *******
I lost my phone and now want to do a sim swap with cell c. I have called 3 days in a row and I have not been able to get a sim swap because apparently I am giving the system wrong answers. My biggest problem is that I gave right answers but still told the information provided is wrong. What makes even worse is the fact that the information is communicated to an agent who then punches in the system and because we are over the phone I am not sure if the agent is has the spelling correct or whatever the case may be with the so called system. One should be able to respond to these questions personally from the so called system. The third party makes it unbelievable if they are asking the right question or even giving the right answers.
318 replies
41 months ago
I was assisted by Luke
I was assisted by Luke. I snmt him the pictures of the items I wanted and requested that he prepares quotation for me so as to enable me to make payment. After paying, he sent my invoice and forwarded the location of my respective quotations. I did not have to move an inch from my chair. Everything was done online. I arranged for collection and when the stuff arrived. I was so happy about the quality. I got excellent service and definitely valuable items. I am really happy. I am definitely going to shop there again. The quality!
132 replies
49 months ago
WITHHOLDING DEATH BENEFIT SINCE 2019
RMA still has not paid a death benefit from 2019. The beneficiaries are suffering. The reference is 90000291350. It has been months since communication that a senior administrator must upload a GLA in order to process claim, even today the GLA is not uploaded.
222 replies
49 months ago
RMA refusing to pay death claim, even years later
A family lost their father who was their breadwinner in 2019, even to date they are yet to receive the pension payout. They have been sent from pillar to post with no sufficient explanation why they have not received the payout even so many years later. How long does it take to process a death claim?
132 replies
Review Distribution
5 Star
3 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (8.333333333333334%)
1 Star
8 (66.66666666666667%)