Active since Oct 2014
1. In the queue, number last. The two Marshalls checking us in, one queue is long and the other, no one there. He is busy chatting withe the security personnel next to him. Then he. Says next three times. No one went to him. So I went. He tells me I'm not special I should go back to the queue. So I did. So when I got to the other Marshall he points me back to the first one where I came from. I advised that I would rather wait. The other Marshall I went to first, shouts, what is he complaining about. He should just just go Bo the bus and shut up. This is the 23:00 JHB to DBN bus. I get into the bus, in the entire experience being in a bus, I have never been in a bus that smells so pathetic. I could smell the toilet being in the middle of the coach. VERY Poor service.
I am a former employee of Robson Savage. My Robson Savage Staff pension fund was paid out. A directive 3871964 submitted by Robson Savage is invalid as per SARS Office. Numerous attempts have been made to seek assistance from the employer to no avail.
My SARS tax returns submission due to incorrect submission of IRP5 by the administrator.
I went to courier a package at PEP/PAXI in Greenstone. We went charged R60 and provided with a packet. We requested for the teller to package in the bag provided. We were instructed to do it ourselves. What baffles me is that we are buying the service but we have to do the work ourselves. The bag broke and we were told to pay another R60, of which we refused and requested for a refund and was told we are not going to be refunded. I further contacted the PAXI helpline and was sent from pillar to post. This is the worst service I have ever received and would give 0/5 if the was such a rating on this platform.
I receive eWallets on my number often. Out of the blue my number/eWallet is blocked by FNB and cannot access any eWallet I receive. I have to the branch 4 times since since blocked on the 12th March 2025. No one has bothered to assist me to resolve the problem instead being advised conflicting version, by the branch manager and call center agents. I have spoken to more than 10 agents since visiting the bank four times. I find this to be extremely poor Service from such an big financial organisation.
On the 21st September 2024 I was at the funeral of a family friend in Orlando West, Soweto, Holy Cross Church. A Mega Buss owned by Unitrans bumped my car parked on the pavement off the road. I have been asked for all sorts of information which I provided and it has cost me a couple of thousands and some leave days and I am still not paid a month and a half later. I was promised by Unitrans that I should not worry they will settle my claim. It has been escalated to their claims department but nor responses to emails I have sent.
Dear Sirs, I have not been using your services for quite some time. Your bus service currently is comparable to south African Government service delivery, or should I say lack of. I am in a bus I booked as I speak and typing this mail and not being sure whether will i arrive at my destination. It is very disappointing that your level of care is so poor. 1, Time keeping is poor. 2. Customer service ivory poor from your drivers. 3. Reckless driving and unsafe driving. 4. We have just stopped on the N3 highway because the driver is busy on his mobile phone. This is pathetic service. Vuyo
I have a Unit Trust Investment with FNB Horizon Series. I sent a disinvestment instruction on the 5th July 2023. Only a partial disinvestment was executed and I still have a quarter of the investment still not transfered to my account. After numerous follow up, not action instead promises are made and excuses. I'm still waiting and being inconvenienced.
<p>I bought 2 packs of underware (3 inside). I then got home fitted one from one pack and realised that they are very uncomfortable. Since I bough two packs, I decided to return the other and then the other I will give away as I felt that I was not Prepared to lose another R 139.99 of which one set of 3 costed.</p> <p> </p> <p>To my suprise, the floor supervisor told me there is nothing he can do for me, I should figure out what to do with them since thay have a no return policy. I had already proven to him that the purchase was for more than one and the sealed one is being returned. He reiterated that there is nothing he can do for me . My proof does not mean anything to him.</p>
I would like to express unhappiness with the service I am receiving from two of your outlets (MTN Shops). I requested to renew my contract as mentioned above firstly at the MTN shop in Liberty Life (Braamfontein) three weeks ago and at Balfour Park (Johannesburg) two weeks ago. The phone and Tablet on offer was for R 179.00 monthly. I have been given promises since then till today I still do not have the contract renewed. I have been advised a number of times that it will be coming from the Warehouse and no one bothers to follow up with me instead I have to use my lunch break to follow up or drive to Balfour Park during my weekend time off to follow up.<br> <br> <br> <br> <br> Please assist urgently. The next advise that I will get is that the package is out of stock and be offer an inferior package. That would be unprofessional since the renewal of my contract and order was made when stock was still available
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