ZM
zandile M
Active since Nov 2014
19
Reviews
0
Industries
Reviews
19 reviews5 months ago
Bad teller services
Foschini springs mall has the worst teller service ever, every time I go to that store, you get stuck at the till. Today 27 November 2025 I went to collect a parcel it took me 32 minutes waiting in the queue. And there were 4 people in the till and they all disappeared and only 1 teller was left. Their service is just bad at the till everytime.
0 replies
5 months ago
Bust Geyser replacement
Thank you to Ooba insurance for the replacement of my geyser withing 4 hours of submitting the claim. The service provider was in my property within 30 minutes and I had running hot water within 24hrs which is something I didn't expect all. Big ups to Musa for the constant communication throughout the process.
53 replies
9 months ago
Over the counter limit without notice
To say I am disappointed in LA Health would be an understatement. We have been paying into this medical aid for over 10 years, and now suddenly we are restricted in accessing over-the-counter medication. As if that wasn’t frustrating enough, I was shocked to discover that even prescribed medication from a doctor is no longer covered. My son recently underwent a circumcision and was prescribed medication afterwards. When I went to collect it from the pharmacy, I was told that our over-the-counter funds had been depleted, and the medication could not be dispensed. This is unacceptable. Why are we paying hundreds of thousands of rands per year for medical aid, only to be limited in how we can use the benefits? How is a family of four expected to survive on just R4,000 per year for medication? We hardly ever use the hospital benefits, yet still face these unreasonable restrictions. What’s worse is that Discovery doesn’t seem interested in addressing our concerns. I called Khaya Ndlovu on the 15th of July, and he casually told me that if I’m unhappy, I’m welcome to cancel the scheme—as if our loyalty and business meant nothing. His justification for the medication limit was that some people abuse the fund. Frankly, that’s not my problem. We are responsible members who deserve access to the benefits we pay for. At this point, I am seriously considering taking our business elsewhere.
0 replies
16 months ago
Undelivered parcel
I am following up on my parcel, your courier **** and said the company is closed down, they didnt even attempt to contact me. the company I work for is operating 24/7. I called on 10/11/2024 spoke to Noluthando and she didnt give feedback after holding for 22 minutes. I was on whatapp with Rethabile and also she didnt respond to my whatsapp while she was online. I must say the customer service is bad.
280 replies
44 months ago
Lost item
I had the most amazing experience when claiming for my iWatch. I felt like I lost a part of me when I lost my wrist watch. My claim took less than 5days to be processed and paid. Thanks to the Naked team, you service is out of this world. You deserve 10/10***
74 replies
46 months ago
Lerato assisted me w...
Lerato assisted me with the cancellation of my policy, she explained everything and advised me that I can always come back if I decide otherwise.
134 replies
47 months ago
ABSA listed my ID with SAFPS with my consent.
Absa has listed my ID for fraud prevention with SAFPS without my consent or notification. I recently struggle with doing things I used to do online because of this listing. I was notified by my bank last year around November when I couldn’t withdraw my year’s savings. This listing was done by absa because of the credit card application that was done fraudulently in 2019. I was the one who saw this because I regularly check my credit profile and I phoned absa to notify them. Absa never told me how the whole application happened as I have never lost my ID and I have never done the application. I was not even contacted about the listing of my ID 2 years after the incident. This is very frustrating because I can no longer perform somethings I used to do online, like online shopping using Payflex, layup or even playing lotto on the app, there are a whole lot of things that I am unable to perform as these facilities requires id verification online. I am not in a position of affording to buy using credit facilities and the options above worked for me. I am therefore requesting absa to remove the listing that they did with SAFPS, if this cannot be done I have no choice but to contact legal assistance.
536 replies
64 months ago
Fraud on account
fraud was committed on my account, I contacted homechoice immediately to notify them of the fraud as soon as the order made and I got a notification on email and I managed to contact homechoice to cancel it even before it was dispatched. so today I cannot use my account because it was blocked, I phoned in to ask and was told to send copy of ID and proof of residence, which I did on the 29th December but was given an email for the incorrect department. kept phoning, I've been given the run around like they don't know what they are doing. yesterday I phoned again and was given another email address to send the documents to and still no action or some sort of feedback. so what will it take to get my account sorted out? because clearly all my means to get this sorted are failing. the department that blocked my account didn't even phone to let me know that they have blocked my account, I had to find out at the time when trying to buy on line.
112 replies
69 months ago
order delivery confimation
no contact details provided on take a lot's website, trying to contact the courier coming from Kempton park. I need to make a special arrangement as they are on their way for delivery.
0 replies
70 months ago
Order 7618
This review goes out to Samukelo Kabini for handling my query so very well, and begged me so much not to cancel my order after everyone I dealt with gave me a runaround. I was phoning everyday with no assistance until I got hold of Samukelo. He literally took the initiative to help me even during his off days. Leroy need more of people like him because from my experience he’s the only person that was willing to help, he went as far as sending a video of my order as I had lost all hope, just to prove that he managed to get my order. I cannot thank him enough. Other than that Leroy Merlin in general need to improve their customer service it is very very very bad.
106 replies
Review Distribution
5 Star
8 (42.10526315789474%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
3 (15.789473684210526%)
1 Star
8 (42.10526315789474%)