Active since Dec 2014
***********, technically challenged, show complete lack of understanding of 3CX virtual PABX. I have had unresolved issues since May 2025. To busy to adequately listen or fully resolve issues, absolutely no interest in the fact the telephones for my business not working and costing me clients. Jean-Pierre simply ignores emails, over a period of weeks, when an issue not resolved.
These guys just don’t care, cold burgers, oily overcooked chips cooked in old cooking oil. This franchise cannot expect to trade on history, they are laying down a reputation for being consistently sub par. Your flagship store - Steers Sunninghill!! Leading from the back, cold and oily
I have a credit card with Standard Bank. Each month settled in full by debit order, drawn from my account by Standard Bank on the 1st of each month. This reflects in the account as fully paid, but the balance has “not cleared”. Meaning I a may not use the credit card amount. The call centre tells me it may take 7 days for an electronic payment to clear. I am told this is “the process”. We live in a digital era, this is not a check clearing. Wake up Standard Bank, review your processes - we are in 2025
I am not sure who wrote the software or the app. They have fields missing when trying to edit uploaded receipts. The app does less than when you operate in the browser. They have not resolved an issue with Captec bank and online synchronisation of bank statements. Now they have stopped answering my emails when I attempt to follow up to get a timeline on the resolution of the problem. This is accounting, it’s now year end, perhaps Quickbooks does not understand, this is urgent.
I banked with Mercantile, this was bought by Captic Business bank. 1. Their app is dismal with poor functionally, numerous bugs including a flawed buggy app login. The IT department seems very challenged. 2. Some functionality only works on a browser that runs on a windows computer, you cannot pull CSV bank statements from the app or anything but a laptop! 3. They no longer communicate Quickbooks to allow synchronisation of bank statements. This is in the “process”. Of being attended to, I have been waiting over 6 weeks. It’s year end and I need to manually capture bank statements!!
Cell C Fibre has moved to a new accounting system, they seem to be unable to reconcile payments. I get continual emails stating that I am in arrears. This requires multiple emails, sending proof of payment and calling their unhelp call centre. To date I still do not have resolution. I do not have the time to continually phone a company that is this *********** and certainly do not have time to write repeated emails. It is about to rain on your parade
Our Whirlpool fridge/freezer stopped cooling, and we turned to Appliance 365, a service partner of Whirlpool Appliances, for help. We were required to pay over R4000.00 upfront for the necessary diffuser parts, with a promised delivery time of two weeks. However, seven weeks have now passed, and Appliance 365 has been avoiding our calls around the clock. Their communication is virtually non-existent, making us question whether they even ordered the parts. Frank and Nkosi from Appliance 365 have consistently failed to show up on scheduled installation dates and have demonstrated a disturbing lack of honesty and professionalism. The service provided by Whirlpool and Appliance 365 has been extremely disappointing, and I would strongly advise against using their services.
Our Whirlpool fridge/freezer stopped cooling, and we turned to Appliance 365, a service partner of Whirlpool Appliances, for help. We were required to pay over R4000.00 upfront for the necessary diffuser parts, with a promised delivery time of two weeks. However, five weeks have now passed, and Appliance 365 has been avoiding our calls around the clock. Their communication is virtually non-existent, making us question whether they even ordered the parts. Frank and Nkosi from Appliance 365 have consistently failed to show up on scheduled installation dates and have demonstrated a disturbing lack of honesty and professionalism. The service provided by Whirlpool and Appliance 365 has been extremely disappointing, and I would strongly advise against using their services.
<p>Call MTN on 808, but do not expect any help. They cannot tranfer you, cannot fix things and will not let you speak to anyone else. Account queries must be excalated, wait 48 hours and you must call back. No worry their billing is designed to overchage you. Buy a DATA BUNDLE and the still charge you OUT OF BUNDLE RATES, not for the bundle! The call centre does not havde any outbound calls. THIS IS A PHONE COMPANY! If you are not happy with calling back , go to a MTN shop. In this digital age, get in your car and ask for help in person. REALLY? </p> <p>Nothing but bad service with any query. 3 months to go and I migrate.</p> <p>#NO_FRAUDULENT_MTNBILLING</p>
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