Active since Mar 2015
Good day. I would like to let people know that the Vodacom consultants "*******" my daughter into signing up for fibre to my house. They just do not take NO for an answer and now I am unable to sign up for fibre internet from another service provider. I feel they should be ashamed of how they do business. If it was possible I would have given them minus stars
1st time client of Evetech and bought upgrade kit for my PC. From start until i received the items these guys helped and buying online was easy and items were delivered as promised. Will definitely be using them again.
Good day. I ordered some PC parts online and Gear up was used by the supplier as courier. I was kept up to date and questions I had was answered immediately BY Riana Boshoff and Lynette Smit. Very pleased with the service I received from Gear up. Keep it up
Very unhappy about the way these people operate. This morning I received an email saying my account will be suspended if a payment of R219 is not made. When I signed up the salesman specifically told me the package will not change. When I called them this morning a very snotty person in sales told me they sent a notice on 14December . I checked my mails and no mail was received regarding this. Getting transferred from sales to accounts and nobody can help. I will be suspending my account with vox asap
Good day. I am writing this again after more than a month of waiting for feedback regarding my daughter's student loan. Can never get through when calling. If you by some miracle do get through they are not much help. Been back and forth for more than a month. Classes starting soon and my daughter could not finish her registration yet because of this. I have been a client for a very long time but if this is the way things are done I might soon not be a client. Had enough of incompetent people
Good day. I am writing this for the first time after being a client of Nedbank for 30+ years. My daughter applied for student loan for the third time at Nedbank for the third and last year for her studies. Every year its the same story. Did not receive something or the copy of ID not clear. My daughter called and explained that she has a deadline for registration The issue is that they keep stalling and not giving clear indication of what is going on. If she does not register by the deadline the institution charge for late registration. I am getting so sick of bad or just no service from so many companies that have incompetent people working for them. Or the people you deal with just do not care about your situation. I just wonder how serious they are about money if this is the type of service they provide
Changed over to vox fibre from another provider due to service issues and speed. Now i am having more disconnection issues than before. I am not the only person in the area complaining about this. Tried calling tech support but then hve to hold on forever and no answer. I am extremely unhappy about paying for a service that i am not receiving. Disconnections at random times without notice.
I am writing this review regarding terrible tracking and service. I tracked a parcel sent to me from Rustenburg on 26/10/2022. Tracking it was a pain as I kept getting Departed Operations facility – In Transit. On 29/10/2022 I finally tracked that it was in PE. I went to the Postnet branch and got told it will be delivered a little later. I returned home and went back to them just before they closed to allow enough time. I did receive a sms telling me it was at the branch in the meantime. When I got there they could not find the item . The lady whose name was on sms says she did not scan the items in. After a long search they did not find my item. 1 lady even told me it was still in Rustenburg. So what kind of service is that. When a person pays for a service you expect to get it.
I have had geyser issue last year November and it was replaced after a long fight with insurance and their appointed service provider. Its now August and the geyser that was fitted packed up. Now service provider asked me to pay R750 excess for the rapair to the geyser. How can it not even last 1 year. And why send service providers that is not capable of doing work correctly. Another plumber that I had here to lay some pipes for me told me that the geyser that time was fitted incorrectly. When I mentioned this to insurance they told me to get a report from independant plumber . At my expense ? I think not. Just send qualified people to get job done right first time. Had a very long issue with boundary wall that was damaged and also took forever to get it sorted .
After letting my insurance know about geyser issue they sent a plumber to my house. The plumber told me that geyser burst and that it is still under warranty. I contacted the insurance again and said they will get in touch with 24fix who they appointed to fit the geyser previously. 24fix contacted me and said they had some supplier issue. The incident was reported on Wednesday 3 November. Today is the 6th and still nobody has come to do anything about it or gave an indication of when. Yesterday 5 Nov my wife contacted 24fix and she was promised that someone would call me back. STILL WAITING. Is it maybe because there is no money to be made as it is a warranty claim?? The issue is not with SA Homeloans but they appointed a company to fix my geyser the last time and I was told by another plumber that it was installed incorrectly. It is 150l high pressure geyser . On the geyser it shows vertical but the way I look at it it is installed horizontal. So is this the type of companies that insurers appoint ? Is it about saving them money ?
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