WN
Welsh N
Active since Jun 2015
14
Reviews
0
Industries
Reviews
14 reviews12 months ago
A Rain of problems with unprofessional service providers
I’ve been using Rain for over 2 years without any issues and out of nowhere I started having little to no coverage since the beginning of April. I talked to almost all the consultants who all assured me a skilled engineer will contact me to fix my problem which no one did. They keep making me do the same diagnosis routine ending up with the issue not being resolved at all. Until this day they have no idea where the issue is or how to resolve it. I wouldn’t Recommend such a headache to anyone.
116 replies
35 months ago
Bad management
Gooday, I had such a bad experience with the mr price diepsloot bambanani shop assistant manager/ manager As she was so rude to me and even refused to assist me.
0 replies
43 months ago
Very ****ing angry customer
Mtn just decided to deactivate my number after countless phone to ask me if I am the user of the number and regardless of my same response of telling them that I am the active user of the number and gave all the security details pertaining to the number they still deactivated the number. Now my life and my livelihood is on hold because someone at MtN decided to ignore all my responses and continued deactivting my number 073 511 8175. A suspicious guy from this number 081 092 6151 continued to call me pretending to fix my problem but never did. Now I'm stuck contactless for being a loyal MTN loyal customer. What a ****ty customer service....
0 replies
52 months ago
Busi Mabizela assisted me in a professional and informative manner
Busi Mabizela assisted me in a professional and informative manner. Great job.
53 replies
66 months ago
Recived a better discount on my policy
Kamagelo was informative and offered more options. That helped me choose better and he also gave me a discount.
56 replies
76 months ago
Constant Poor service delivery
After my car was involved in a car accident November 2019, my insurer MiWay appointed Ashlee Panelshop as their preffered panelbeater. Since then I haven't received any feedback on the progress of the repairs until I went to their premises 8th January 2020 to find my car dusty and untouched. Allan, the guy who orders parts said all the parts has arrived on the 13th of December 2019 and he doesn't know why they haven't started any work on the car. The Ops manager Morgan told me he didn't know the parts had arrived and they will start the work right away and should be complete by friday the 17th of January 2020 if not they will lend me a Courtesy car to be mobile in the mean time. On the 22 January I went to their premises again due to not receiving any update on the progress of the repairs only to find out that they had just stripped the car and apparantely they didn't order door hinges and they are still waiting for them to be delivered so they can start with the repairs and don't have the estimated time of completion and don't have any Courtesy car to lend me as they promised me.
0 replies
78 months ago
Cross examined by MiWay assessor for more than 3 hours
Last week friday I was involved in a car accident and logged a claim with my insurer,miway. Yesterday an assesor by the name of Piet called me to make an appointment with me to get a copy of my driver's licence and my ID. Today he came to my workplace and ask that we sit somewhere private and do final touches on my claim and to my suprise the man started cross examining me about my routine from the minute I woke up in the morning, what I did at work, who I left work with and what did we do? Started calling my collegues who were not even there when the accident happend, cross examined them from tip to toe in the middle of a working day. He ended up telling me that he's going to finish up the rest of his investigation but when he comes back is not going to be a good talk. He even left without even asking for a copy of my ID and my drivers licence, Clearly that was not what he came for. What kind of customer service is this!? What started like a quick briefing session ended up as a 3 hour cross examination of me and my colleagus.
105 replies
82 months ago
Very bad customer service
I had a scratch on my car and contacted Bidvest ( IUA ) to log a claim to have it fixed. They then send me an email which specifies the documents required for the claim, after 6 working days of submiting the claim ( which I was promised it will be processed within 3 -5 working days ) without any feedback I then made a follow up phone call and was then told that my claim has a quotation from an uncredited panel beaters which which I was sent by IUA to go and get a quote from. The lasy then tells me to contact all panel beaters within my area and ask them if they are credited and obtain a third quotation and only then will they process my claim for about another 5 business days.
53 replies
82 months ago
Very bad customer service
I had a scratch on my car and contacted IUA to log a claim to have it fixed. They then send me an email which specifies the documents required for the claim, after 6 working days of submiting the claim ( which I was promised it will be processed within 3 -5 working days ) without any feedback I then made a follow up phone call and was then told that my claim has a quotation from an uncredited panel beaters which which I was sent by IUA to go and get a quote from. The lasy then tells me to contact all panel beaters within my area and ask them if they are credited and obtain a third quotation and only then will they process my claim for about another 5 business days.
105 replies
126 months ago
Fed up customer
She never responds to my email nor call me and whenever she answers her phone she transfers me to the next person who tells me a diffrent story to hers. It's been 2 months now my car hasn't been fixed but she told me they received all parts and i should get my car by monday but that was 3 mondays ago. It's Christmas people spend time with their families, how am i to reach mine if I'm immobile? It's best to say you are unable to fix my car so i can seek help elsewhere.
75 replies
Review Distribution
5 Star
1 (7.142857142857143%)
4 Star
1 (7.142857142857143%)
3 Star
0 (0%)
2 Star
5 (35.714285714285715%)
1 Star
7 (50%)