Thulisile M's Profile | Hellopeter

Share Your Experience

Industries I'm a Business

TM

Thulisile M

Active since Aug 2015

14

Reviews

0

Industries

Reviews

14 reviews

McDonald's Brackenhurst

8 months ago

MCD Brakenhurst Rude CS Agent

I spoke to a rude girl by the name of “Serena” I was asking me to help me with communicating with one of the uber drivers who did not deliver my food. She kept on shouting at me over the phone without listening to a work I had to say. She was totally unprofessional and I’ve never experienced a customer service agent that is so rude and unprofessional. Literally screaming at a customer over the phone, a customer is frantically asking for help. Absolutely appalling!!!

0 replies

30 months ago

Standard Bank Fourways Mall - Thulisile Cain

Thulisile (Cain) from Standard Bank Fourways Mall refused for me to enter the bank after she saw me come to the bank earlier to report my account. I was assisted by a consultant who made a call to the ***** department. Of which Vanessa from the the ***** department said my account was cleared. After an hour my account was blocked again. Thulisile (cain) refused to let me enter and fix my account. There is a sum of money that my company deposited into the account that I need me for a work function but I couldn’t withdraw coz my account was blocked. I’m now facing a disciplinary action against me coz Thulisile (cain) from Fourway Mall refused to let me fix the issue.

3 replies

Liberty Group South Africa

47 months ago

Liberty Life to the slams!

This has to be the worst customer service ever! Sent all necessary documents two weeks ago and they have the nerve to request the same documents two weeks later. When we call a day after sending the documents the service agent said all documents were received. I'm not sure who's not doing their jobs, it's a system of broken telephone. Their broker Selina Mpoetsi Mokone is the worse, she never replies to emails, doesn't get back to you should you call, she never submits anything sent to her but when she wants to sell you a product you need to stop everything. We are done with Liberty Life!

1 reply

57 months ago

Nike Mall of Africa

Excellent service by Onkgopotse at the Nike at Mall of Africa. My daughter is in grade 7 and has her farewell on 06 November 2021. I arrived at the store @ 20h00 at closing and the lovely Onkgopotse agreed to let me buy my daughter a sneaker we were searching all day for. His patience and good heart will take him to greater lengths. Thank you to Onkgopotse from Nike Mall of Africa.

0 replies

60 months ago

Happy happy

This is a big hooray to the staff at Dischem Mall at Carnival. The cashiers are very helpful and informative. I'm 8 months pregnant and had no clue about the amazing benefits offered at Dischem. The cashier took her time in explaining all the available benefits and how to apply for a baby bag. As I proceeded to the information desk the lovely assistant was super helpful and managed to assist me with my application. I bought a number of items that qualify me for a baby bag and swiftly received my baby bag. The consultant who called was friendly and waited for me to get to the store so she could help me get the bag. The goodies in the bag are a great addition to stuff baby will need after arrival. I'm really impressed by the wonderful service received from the staff at Mall at Carnival. A job well done #WIN

0 replies

60 months ago

Hip hip hooray Dischem

This is a big hooray to the staff at Dischem Mall at Carnival. The cashiers are very helpful and informative. I'm 8 months pregnant and had no clue about the amazing benefits offered at Dischem. The cashier took her time in explaining all the available benefits and how to apply for a baby bag. As I proceeded to the information desk the lovely assistant was super helpful and managed to assist me with my application. I bought a number of items that qualify me for a baby bag and swiftly received my baby bag. The consultant who called was friendly and waited for me to get to the store so she could help me get the bag. The goodies in the bag are a great addition to stuff baby will need after arrival. I'm really impressed by the wonderful service received from the staff at Mall at Carnival. A job well done.

0 replies

65 months ago

Wonderful experience

It's always a pleasure to shop at the Dis-Chem at the Mall@Carnival. The shop assistance are ever so friendly and informative. The ladies at the till share wonderful special offers you might have missed. I'm really impressed they all truly deserve 5 big stars.

0 replies

73 months ago

Thank you Oakhurst Life

This deserves a five star rating, I was assisted by Tatum Van Wyk, she was patient and compassionate. She went out of her way to assist me . I really appreciate Tatum Van Wyk's wonderful work.

0 replies

82 months ago

Unhappy

I was so disturbed today, totally lost for words. At Sheet street Alberton City, I was making my way to the pay point as I got greeted the cashier. She gave me a bad look, didn’t greet back, then signaled with a finger pointing me to the next counter, I voiced out how rude she is, her colleagues asked her to apologize she didn’t even look me in the eye she just said “sorry” and walked away. I asked for her name and it’s Thobile at Sheet street Alberton City. This is not the type of customer service I expect

0 replies

82 months ago

Goldi Chicken Cleaned Feet

I’m happy with their service, I had a complaint about one of their products and in no time they got back to me. They apologized for the fault a few days later send one of their reps Kgothatso who was very friendly and happy to assist. The replacement product was spectacular. Thank you

0 replies

Review Distribution

5 Star

6 (42.9%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

1 (7.1%)

1 Star

7 (50%)

About

About Us
How Hellopeter Works
Press

Community

Help Centre for Reviewers
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre for Businesses

Follow Us

About

About Us
How Hellopeter Works
Press

Community

Help Centre
Sign In
Blog

Businesses

Hellopeter Business
Plans & Pricing
Business Sign In
Help Centre

Follow Us

© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.

Terms & Conditions|Privacy Policy