Active since Sep 2015
Today I have purchased Milk Tart from Food *****s Market & to my disappointment it has mould & funny smell.
I started experiencing network issues , the last time we were connected or rather the network was working was on the 25th of July , I logged a call spoke to one of your consultant bh the name of Arin, he keeps saying I should switch off , change position etc tried everything last week he advised he has escalated the matter & someone will contact me , to this day nothing , sent an email , to this day no one responded , I cancelled the contract due to this inconvenience caused & seems everyone is taking their sweet time on resolving it , I literally paid a my contract on the 25th of July but not even getting the service. August I called rain so that they can assist me with this since I was paying for a service that I was not getting. Up until today no one has called and I would like to be reimbursed the amount of days that I didn’t have connection.
Tickets ref:GHADPRPO1 and GHDM1S01 tickets were cancelled , Greyhound promised to refund me , I had cancelled the tickets on the 6th of July 23 , to Kummarie. I have been waiting for my refund till date , not receiving any feedback. I have exhausted all my resources, all I need is my refund.
Good day , this is on behalf of Berry Masingi an existing client with Outsurance , claim number in question :347353003/OT86665066 , he go involved in an accident on the 24th of February 2023, someone bumped into him , his front bumper was affected , vehicle could still be driven , upon claiming he was in contact with Nthabiseng Matlala all details were submitted , police report , pictures etc , he was told he will be given an outcome on Monday the 27th of February 2023. The panel beater has quoted & assessor has done their inspection on the car , Outsurance is playing delay tactics in saying the client has add one that are not covered & panel beater confirmed the vehicle bumper trim is factory no add ones was done on the vehicle. They also won't let Mr Masingi get a courtesy car the whole experience has been handled unfairly & not professional, having someone pay their monthly premiums on claiming they are been taken from pillar to post. The manager keeps saying they investigating they will respond but nothing constructive has been given to the client.
Hi, I have purchased my Hisense washing machine in 2020 at Game Fleurdal in Bloemfontein, started experiencing issues in 2022 so far I have request assistance twice since machine is still under warranty, I have relocated to JHB last call logged was due to the washing machine tripping my main switch , they allocated a technician by the name of Welcome he came checked it out & advised to ordering a part , he replaced whatever that needed to be replaced but ever since my machine has been making a strange noise as a result it's not drying my clothes nor washing them. I made contact with the technician to advise him of this & his been promising to come through for the past two weeks I am very annoyed having to do my laundry with my hands whilst I have a machine. When calling his no longer taking my calls.
Hi, I have purchased my Hisense washing machine in 2021 at Game Fleurdal in Bloemfontein, started experiencing issues in 2022 so far I have request assistance twice since machine is still under warranty, I have relocated to JHB last call logged was due to the washing machine tripping my main switch , they allocated a technician by the name of Welcome he came checked it out & advised to ordering a part , he replaced whatever that needed to be replaced but ever since my machine has been making a strange noise as a result it's not drying my clothes nor washing them. I made contact with the technician to advise him of this & his been promising to come through for the past two weeks I am very annoyed having to do my laundry with my hands whilst I have a machine. When calling his no longer taking my calls.
I'm so ****ed , after two months after I was hit from behind & my bumper got damaged , my vehicle was towed to Renew It Randburg on the 5th of November 2022, till date I still don't have my car back let alone an indication on when I will get it. Last week the car was in the Assemble department , today (07/02/2023) it was moving to their polishing department & I was told today it seems the electrician was busy with the car ( wiring) just like that , later in the day just before 5pm , that their team has logged an additional cost for wiring , I AM TIRED, I WORK WITH MY TO TAKE MY CHILDREN TO SCHOOL & WORK , BEEN SPENDING SO MUCH ON TRANSPORT & I NEED MIWAY TO INTERVENE THIS IS TOO MUCH , I WANT MY CAR BACK , IT DOESN'T SEEM LIKE THEY CARE AT THIS POINT, HOW DOES WIRING ONLY DISCOVERED NOW , THIS WILL TAKE ANOTHER MONTH TO BE ASSESSED & APPROVE WHILE I KEEP SPENDING MORE ON TRANSPORT & BEING INCONVENIENCED THIS IS TOO MUCH.
Such a horrible service from both Renew It Randburg & Miway Insurance , I have never in my life received such bad service , my car was towed to Renew IT , Randburg by my Insurance Miway on the 5th of November 2022 , today is over two months I still don't have my car back , at first the insurance assessor went to inspect the vehicle but they later discovered additional damages to the vehicle & waited for the insurance to approve , thought that was worse but No a week turned into three weeks later , they were now waiting for parts to arrived from Hyundai, it's funny but sad parts were on back order , I requested prove on this never received. Last week of December they updated me that vehicle will be ready on the 18th of January 2023 , today parts still on back order & will only arrived on the 24th of January 2023 , at this point I am frustrated, annoyed , disappointed, kids are returning back to school have no transport for them , I'm back at work I don't have a vehicle this is the inconvenience this has caused , already I can feel that I will probably get my car back in February, mind you the car was bumped from the back. My heart I feel like crying Insurances are also useless to be using such panel beaters who are so unreliable , the only time you want to get an update is when you call to ask for it , such bad service & lack of communication wow I'm beyond shocked. I will be asking Insurances if they work with Renew It would not recommend it to anyone.
#C1580783 Good day , The is regarding the claim number on the subject line , my experience by far has been the worst service I have ever received, my car was towed three weeks ago, Mzwakhe Mathebula the person responsible for my claim hasn't been helpful whatsoever , at first I was told my car will be towed from Renew it to Fleet VIP Solutions in Robertonville to be repaired there , I kept calling for updates only to find out days later it's still at Renew it in Midrand , tow vehicle was never arranged , this was two weeks wasted, I guess if I hadn't been calling all parties for updates I wouldn't have known that my car is still parked at Renew it because no one from Miway had sent an accessor to attend to the vehicle, after I had called Miway & a kind lady by the name of Jade Charlotte assisted in updating the system for the car to be repaired at Renew-It due to the time wasted. In addition to this Renew-It has found additional damages apart from what miway accessor had found , they have been waiting for approval this entire week. It's been 3 weeks , 2 days since the accident happened. Please note on the 7th of December 2022 the courtesy car has to return back and by the look of things I don't see my car back by than, I need to know what steps will be taken to resolve this matter? By when will my car be back, the process ane procedures taken here it's rather disgusting and I don't feel valued as a client , this by far has been the worst experience. I haven't really being getting constant updates but me having to call panel beater to get info. I am so disappointed in the service I have received thus far and looking forward to getting a respond and receiving a full report and importantly by when will I get back my car.
Hi, I would like to thank Jade Onthatile for assisting on following up & resolving the existing claim I have , I can't say the person handling my claim has been on a ball, it's been a week since my vehicle it's with the panel beater & no action has been made on it nor updates , speaking to Onthatile made me feel at ease & did a conference call with the panel beater getting me assistance.
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