CC
Claude C
Active since Sep 2015
9
Reviews
0
Industries
Reviews
9 reviews7 months ago
RainGo - More like RainGoAway
Trying to get hold of their support is pointless. No one ever gets back to me, I have attempted to cancel my subscription 3 times. 1.) I can never get into their site, it just constantly loads. 2.) after logging that I wanted to cancel I was sent a mail to say support would contact me to finalize the cancelation, nothing ever came of it. 3.) I have tried again and yet again cannot access their site so I spoke to the service bot which logged a call on my behalf, I received an email stating support would contact me along with my reference number, yet again I have been left in the dust. How do you operate a company with such non-existant support? Stay away from this company.
212 replies
17 months ago
Wootware - A diamond in the rough
This is why I will keep coming back to Wootware. The person I dealt with was Andrew, very professional and courteous. Their service has always been top notch. I have always been kept in the loop of when my orders were going to be dispatched. Thanks for the amazing service!
0 replies
17 months ago
The Courier Guy - The Best
Amazing service. Was kept up to date with where they were and even got a message to say they were 5 minutes away. Fast and effective! Thank you for amazing service
0 replies
18 months ago
FinesSA - Damn FINE work
I paid the incorrect fine and I was assisted very quickly by one of FineSA's support staff. I appreciate the fast assistance.
0 replies
23 months ago
Outsurance - Out of this world
I spoke to a gentleman by the name of Sean, he was extremely helpful and very professional. Every question I had was answered and I am very happy with the savings he was able to give me.
53 replies
39 months ago
I dealt with Tamara ...
I dealt with Tamara Naki and she was extremely helpful and efficient.
56 replies
55 months ago
Vodacom - Left a sour taste in my mouth
Since the 1st of October my number ceased to exist any more. I went into Vodacom and was told that my account was cancelled? I was not informed or warned, It had just been cancelled. Then I was told that I had an outstanding amount but they couldn't give me the exact amount. Again I was not warned that anything was outstanding. Then I was told that because I am not the main account holder, I must get the main account holder to call in to discuss. So the main account holder phoned the number given but it tells us to put in the number that we have a query on, when adding the number it tells us that the number no longer exists? How the hell are we suppose to query this when we cannot use the number because that number was cancelled? I managed to go through to a different department and after being transferred FOUR times, I was told again that the main account holder needs to speak to them. Please explain to me how the account holder, who is in her 70's is suppose to fumble around before someone can help her? She went into a Vodacom shop in Durban (I stay in JHB and she stays in Durban), and she was told they could not help her. This is beyond pathetic. I haven't had any issues with Vodacom but since this issue, I am on the verge of switching providers.
159 replies
104 months ago
Given the run around
On the 2nd of October I received an sms stating that my Discovery Medical Aid stop order had been returned to my account, yet the following day, on the 3rd of October i was sent an sms stating that the exact same amount had been debited off my account. Happy days i thought, I didnt have to worry because my Medical Aid had been paid. WRONG. I received and sms and email from my medical aid today (9th October) stating that it had been suspended due to an outstanding balance. So i went ahead and phoned Discovery to find out what the issue was, they answered most of my questions with the one main question being Why my funds never went through, they stated that the bank would know what was meant by RTD Effects not cleared which is understandable. So I then proceeded to phone Standard Bank. I was told that it was Discovery that had not cleared the payment. Even after telling the operator that I was told the exact same thing by Discovery except that it was on Standard Banks side. Needless to say i phoned Discovery back only to get told that the bank are the only ones to tell me what that error code was and why my funds were not debited. I am growing more and more impatient at being told that its someone elses fault while i sit here stressing my **** off about getting my medical aid paid and still left with no answers. It highly ****es me off that i was given false information via sms from Standard bank that the funds had been debited a day after the funds had been returned. This really makes no sense to me and i am highly upset about being given the runaround.
122 replies
129 months ago
Axxess are absolutely phenomenal!!
Yesterday, after quite a lengthy discussion with Telkom, i finally managed to find out that my line had been migrated so that Axxess could now use and connect my line.<br> <br> Needless to say they were not only fast and efficient but the level of service they gave me was outstanding!!<br> I dont have a home phone and nor did i have airtime, but the kind gentleman by the name of Blake said he would call me back just after 5pm to help me set up my router and true to his word, just after 5pm i was contacted.<br> <br> All in all, the call lasted around 10 mins and i now finally have internet that works properly.<br> <br> So to Axxess. THANK YOU!!<br> <br> You guys have really made me one happy client! Keep up the excellent work!
75 replies
Review Distribution
5 Star
6 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (33.333333333333336%)