MN
MZAMO N
Active since Nov 2015
11
Reviews
0
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Reviews
11 reviews51 months ago
FALSE ADVERTISING
I am Mzamo Ntanjana, contact details 0734625452/0781963535/0216505252 complaining about MTN in N1 City. I made an upgrade of the HAWEI P40 lite from the MTN catalog which was stating a period of 24 months of paying. I even also confirmed with the lady by the name of Anthea that it is a 24 months contract though I could not check the documents after signing the contracts to confirm that she made 24 months as stated on the advert. I realized later that she made it 36 months with the premium of 24 months. I then went back to N1 City MTN and told me to go home and they will call me of which they did not. I went there two time in different months till the third time where I requested to speak to the manager. I was so surprised and disappointed when the manager told me that there is nothing he can do because it is what I have signed for and even after I showed him the advert. I thought it was a mistake from them and they could rectify it but clearly it shows that they were intended to do that way, maybe it is their way of generating profit by fraud ring clients
0 replies
52 months ago
FALSE ADVERTIEMENT/FRAUD
I am Mzamo Ntanjana, contact details 0734625452/0781963535/0216505252 complaining about MTN in N1 City. I made an upgrade of the HAWEI P40 lite from the MTN catalog which was stating a period of 24 months of paying. I even also confirmed with the lady by the name of Anthea that it is a 24 months contract though I could not check the documents after signing the contracts to confirm that she made 24 months as stated on the advert. I realized later that she made it 36 months with the premium of 24 months. I then went back to N1 City MTN and told me to go home and they will call me of which they did not. I went there two time in different months till the third time where I requested to speak to the manager. I was so surprised and disappointed when the manager told me that there is nothing he can do because it is what I have signed for and even after I showed him the advert. I thought it was a mistake from them and they could rectify it but clearly it shows that they were intended to do that way, maybe it is their way of generating profit by fraud ring clients
0 replies
66 months ago
FALSE PROMISES
My phone was broken and I sent to to Jet store in Promenade who is working with Finrite. They returned the phone claiming that it is fixed and demanded an access of R400 of which I paid it but discovered that the phone still has the problem. I sent it back and after three weeks they returned it and demanded R600 access and again I paid it but I discovered that the phone still has got the same problem. I sent it back for the third time and they just kept quiet for about 2 months. I called Finrite and they told me that they can't fix the phone because it is beyond repairs but I must relax I won't pay the access and they will give me a phone of my choice up to R3000 but that did not happen. I called again after 3 weeks and I was told that I will receive a call form sales man or lady the same day and that did not happen. I called again after two weeks and the lady told me the same thing of which it was an empty promises. I called again after three weeks and still the same promise was made and I am fed up now. It is close to a year now my money and my phone still with Finrite. Please Hello Peter help
53 replies
67 months ago
CONNECT AT BRADLOWS
Our agreement was them to debit on the 25 of each month and then before 25 if 25 falls on a weekend. They debited on saturday the 23 and the 25 was on monday and it was not a holiday. That time I was at Grand west taken my family out for lunch. I only realised when I was paying that there are less funds when my card was declining. When I enquire I found that connect with Bradlows debited on a wrong date. I ended up doing some arrangements and agreements with some other people there and I was so embarrassed. Other guy borrowed me a R1000 with the agreement of 50% interest and I agreed because I had no choice and Bradlows was not there to assist me. The following day I went to the branch and explained what happened and they gave me a number to call and I went to the bank to reverse the debit order. Before I even call, they called first and asking why did I reverse the money and I explained to the lady. I also requested that may they please subtract that R500 of interest form my installment and pay the rest but the lady claimed to be a manager said that when I was signing the contract we did not agree on that and I was so confusing they way she put it because even me I do not remember signing a contract that anytime they feel like taking money from my account they can just do so. On the other day a lady from connect called and I also explained to what happened and she understood and promised to come back to me but she did not. Now the areas are R3000 of which it is not my fault as I am still waiting for the agreement and that lady to call. I never skipped payment at Bradlows and sometimes I even finish paying my things before time. Please Hello Peter assist
0 replies
67 months ago
FINRITE AT HOLLARD
My phone was broken and I sent to to Jet store in Promenade who is working with Finrite. They returned the phone claiming that it is fixed and demanded an access of R400 of which I paid it but discovered that the phone still has the problem. I sent it back and after three weeks they returned it and demanded R600 access and again I paid it but I discovered that the phone still has got the same problem. I sent it back for the third time and they just kept quiet for about 2 months. I called Finrite and they told me that they can't fix the phone because it is beyond repairs but I must relax I won't pay the access and they will give me a phone of my choice up to R3000 but that did not happen. I called again after 3 weeks and I was told that I will receive a call form sales man or lady the same day and that did not happen. I called again after two weeks and the lady told me the same thing of which it was an empty promises. I called again after three weeks and still the same promise was made and I am fed up now. It is close to a year now my money and my phone still with Finrite. Please Hello Peter help
0 replies
79 months ago
COMPLAINT
Multichoice (Dstv) over debited me on the 25 Sep 2019 more with R560 but continued to debit on October though they over debited me on September. That affected me as some of my debit orders did not go through. They said they are going to bring back the extra money but my complaint is that as I am using a cheque card and cheque account I am being charge almost R200 per debit order that did not go through and secondly they dirtened my name at credit bureau for their error. I f I did call it would mean that they were still gonna keep my money. According to me this is a fraudulent activity. The reference number for the call is 24629906/152 and the person I spoke with is Sbahle. The time of call is after 12:00 on the 30 October 2019
0 replies
93 months ago
POOR CUSTOMER SERVICE
The Arbitration Department requested the supporting documents showing that the early debit order has an effect to my application but after I sent them, they just kept quiet till now. I sent them two weks ago and they did not even tell me how is the process going. I think the media can sort this out now.
105 replies
94 months ago
Less caring to the clients
They debited before time and that affected my credit score negatively and made my application to decline at standard bank and when I requested for compensation they refused
158 replies
100 months ago
FRAUDULENT
There a company called SA Payment Exchange,whom I don't know and they have been debiting money from my bank account which they are using different Reference every month they debit like TLC02258 and TLC03184,and when I phone them the guy said he will get back to me but he never and everytime I had go to the bank to reverse the money,and now it has affected my credit record. Their number is ********** 242 the other one is ********** 750
0 replies
100 months ago
FRAUDULENT BY THIS COMPANY
There is a company called South African Payment Exchange which I don't know. They have been debiting money from my bank account which they are using different Reference every month. When I call them, they do not pick up my calls and now my credit record has been affected. Their number is ********** 242 , ********** 750 and ********** 750. I am using Capitec Bank. My contact details are ********** 452/ ********** 190 Thanks
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
11 (100%)