JB
Jonathan B
Active since Dec 2015
40
Reviews
0
Industries
Reviews
40 reviews6 months ago
Who is leaking delivery information?
Who is leaking information? Package was delivered yesterday, 9 October 2025 at 15:00. Yet I received this (****) SMS 9 October 2025, at 07:34. The Courier Guy: Delivery of your parcel today is on hold due to an outstanding amount of R18.22. Please click here 3n.si/UM1U to complete the Payment Courier Guy - your IT system is compromised!!
0 replies
6 months ago
What a **** website! (DELETE APP FROM YOUR DEVICE!)
Short & Sweet; DO! NOT! EVER! SHOP! ALIEXPRESS! Stick to either AMAZON; com / .co. za Expensive lesson learnt = AliExpress app DELETED off my tablet!
0 replies
18 months ago
MTN 'ghost' client
I want to purchase a pre-paid data SIM. I'm 20+ years a MTN customer. I'm billed monthly (right up until OCT 2024!) for my contract, yet I'm required to PROVE WHO I AM for a data SIM? Something is wrong here! Am I a ghost 20+ year customer?
0 replies
18 months ago
Superb customer service!
Following on my previous DHL content 8 October 2024 ( Shipment no: 2766076121 ) I must compliment Buhle Sekoboane (Executive Office || South Africa ZA | DHL Express) for her unwavering commitment to resolving my DHL complaint. She honestly 'walked the extra mile' resolving the issue and then the continued flow-ups & updates on the package delivery. And after delivery! Exactly how to manage a problem and provide brilliant customer service! (DHL - you have a gem of an employee here!) Thank you Buhle!
53 replies
18 months ago
Useless useless useless!
Shipment from Lusaka, Zambia back to SA. Item under warranty. Shipment on hold since 11 Sept 2024. DHL consultant requested my documentation (23 Sept 2024) to prove I was out of SA - documents supp****. 8 October 2024 - I have to follow up with DHL as to WHY my package is still 'on hold'! Why did DHL not contact me? They have all the required personal details but no.....too much effort, initiative required on their behalf to follow up, contact me! South Africa + service delivery = myth! And to think I paid R895 for this pathetic DHL Express "service"! (I flew back to SA 23 Sept ... and this item is STILL 'on hold! I may as well have brought it back with me!!!)
159 replies
21 months ago
Personal info/detail for a quote!?!?🤔
This is NO WAY to conduct a business! All I would like is a quote of a certain battery but I must provide all my personal details? For a quote? Why? Change your business model!
0 replies
23 months ago
Never buy meat from them again!
Meat World - Elarduspark I bought one packet ox tail for R297. Bought two packets corned beef On cutting open the ox tail pack I nearly threw up! Threw that in the dustbin! On opening the corned beef, the one had an awful smell.... Threw that in the dustbin too! Meat world - your standards are SHOCKING!
0 replies
31 months ago
Utterly useless 'customer service'!
Useless useless useless! What does the app help when you cannot login to access the help/assistance function? Even your own online desktop site...... 'Complaints'...... no 'send' button! Ref. No was issued ± 6 days ago, to unlock online banking. I was assured within 24 ~ 48 hours I would be contacted & issue would be resolved. (Received and returned FNB form, via email.) *NO ONE HAS CONTACTED ME YET!* 3 x ph calls this morning ; dropped! 1 x ph call rudely ended! My Ref. no has now been 'escalated'. Not good enough - another 24 ~ 48 hr LIE!?!?! I NEED ACCESS TO MY ACCOUNT! NOW!
393 replies
32 months ago
Revamp of shop, revamp of staff attitude!
Menlyn Shopping Centre Great that you have updated, upgraded your shop..... But! When are you going to 'update/upgrade' your utterly 'slack' staff's attitude!?!?! (Hint do a 'cold call' visit.....) This attitude of theirs is a carry-over from the old shop days! Remind them there is no gun held to their heads that they HAVE TO WORK THERE! If they do not like P'nP, they are FREE to resign!
130 replies
32 months ago
Embarrassment of a once proudly SA company!
Do not ever buy a Defy product! Defy is NOT the once proudly South African company it once was! It now appears to be a subsidiary of Arçelik, a Turkish company. Support is useless, customer assistance / satisfaction does not exist! Buy Hisense, Samsung....anything else *but* Defy!
60 replies
Review Distribution
5 Star
3 (7.5%)
4 Star
0 (0%)
3 Star
2 (5%)
2 Star
4 (10%)
1 Star
31 (77.5%)