FD
Faghrie D
Active since Dec 2015
12
Reviews
0
Industries
Reviews
12 reviews16 months ago
Makro is a disgrace
I bought a childrens bike on Makro Online on the 10th December 2024. It was meant to be a birthday present. They promised delivery by the 18th December. It is now the 20th December and still no bike. This is after I phoned customer service twice and sent emails asking for the parcel to be delivered. I was told that the matter would be escalated. Im still waiting. This is pathetic service. I had to disapoint my grand child because the present I promised did not arive. The tracking information has not changed in 10 days. This service is a disgrace. I stay less than 5 kilometres from Makro in Milnerton yet they cant deliver a parcel to me.
56 replies
20 months ago
Zone Fitness Customer Care Is a Disgrace
Inhave been a long time member of Zone Fitness over the last 15 years. I asked them to suspend my account because of some health and financial issues with a view to reactivating it at a later point without penalties. I recently enquired about re-enabling my account but was told that my account has been handed over to their legal department. They would rather litigate and lose a long term customer than be flexible and allow me to resume my contract. Many times I have paid my contract for years on end without actually using the gym. I have been a loyal customer for years. But this means nothing to Zone Fitness who see their customers as numbers and not people.
0 replies
24 months ago
Zone Fitness Milnerton dont care about their customers
I signed a contract with Zone Fitness Milnerton almost 2 years ago. I only attended the gym 3 times in that period. After becoming unemployed, I requested that they freeze my account until my situation resolves itself. I have been a loyal customer for more than 10 years and have always paid my account even though I didn't use the gym for months on end. Now they are threatening me with legal action. I used the gym 3 times in a year. I have not cost them anything because my absence from their gym doesn't affect them financially in any way. I will now rather use another gym when my financial situation improves because the way they treat their loyal customers is a disgrace.
0 replies
30 months ago
Ignite Sh*tness
I joined Ignite Fitness Milnerton last year in February. During the month my wife lost her job which put a huge financial strain on us. I asked Ignite Fitness to freeze my account but was told that that was not possible by a very rude consultant. I angrily then told them to cancel my contract. I understand that it was a contract but due to financial hardship, you would expect a business to have some compassion for their customers especially when considering that they lose nothing in freezing your account. I was contacted a couple of weeks ago unsolicited by Ignite Fitness who offered me a 36-month deal for R2500. They kept on sending me messages. when I eventually responded they did not bother to return my emails. My question to them was that I would like to take up the offer but needed to know if they would erase my previous debt. After a few weeks, I got a response after sending numerous emails. They expect me to pay an amount of R5900 which they would reduce to R2500 in order for me to take up this offer. I find it hard to believe that they would rather lose a potential customer by trying to enforce a collection of old debt that cost them nothing. This gym and its customer service are pathetic in the extreme. They do not care about the plight of their customers.
0 replies
32 months ago
LG Microwave bursts into flames
I bought an LG Neo Chef microwave from Game Canal Walk. After 5 months out of the blue, the microwave just started to shoot out flames from the side inside the device. Game sent it to LG to be fixed. I received a message from Game Canal Walk stating that the microwave is now fixed and that it was ready to be collected. After plugging it in at home the same thing happened. A big humming sound and sparks once again. I informed LG that I was not happy with this device and would never feel safe using it in the future. It has only been in my ownership for less than 6 months. I did a bit of research and found out that this microwave brand has a history of bursting into flames. I want LG to refund me for this microwave. I do not want it because it is dangerous. LG please just give me a refund. Show that the safety of your customers is more important than your profit margin.
131 replies
32 months ago
Game Canal Walk Poor Customer Service
I bought an LG microwave from Game Canal Walk in April 2023. on the 4th September it suddenly started to have flames and smoke coming out of the side. I returned it to Game Canal Walk but was told that it would need to be repaired. this repair could take up to 21 working days. I am now not able to prepare food for my family. I expected a replacement device but would really like a refund. I cannot trust this device again even if it comes back from repair. Game advertises that their products have a 100% guarantee until you actually bring back your device. This length of time to do an assessment is unacceptable. I now nee to purchase another microwave while waiting for the defective one to be fixed. I am not happy with this service, and I do not want this defective product back because I cannot trust or believe that it will not break down again in the near future.
1702 replies
32 months ago
Intuit Quick Books Online is a ****
this company is a ****. I am being billed every month for a service I cancelled last year. They also make it impossible to apply for a refund. I have emailed all their different departments but have had no response. Stay away from them.
0 replies
50 months ago
A helping hand
After posting my review of Tafelberg, I received a call from Nigel who is the E-Commerce Manager for Tafelberg. He went out of his way to assist me in resolving my issues and I would like to thank him and Shanna for their great service.
0 replies
51 months ago
Tafelberg does not care
I bought a refrigerator from Tafelberg and kept it in storage for one month. Upon moving to my new flat I discovered that the fridge was too big to be carried up the stairs. I contacted Tafelberg online and emailed their marketing team to ask if I could exchange the fridge for a standalone upright fridge and freezer combo. I have not heard back from them. I bought the fridge on the 28th December and only received it on the 12th January. I would now like a refund as I am unhappy with the servuce received or lack thereof,
53 replies
93 months ago
FNB doesnt CARE
I have a bank account with FNB . Recently the company I worked for had to lay off staff, I informed FNB of my status and went to have my account downgraded from a cheque account to a savings account. I then applied for UIF. As soon as the UIF money was paid into my account FNB grabbed it because I had an outstanding loan. I contacted the loans department to ask them to reverse the deduction and give me an option to pay a reduced amount but I was told that they are not allowed to. That was two months ago. I then received a call from FNB loans department. They wanted me to pay my installment for this month. I explained to them again that I am unemployed and collecting UIF. The consultant then said that FNB would not deduct any installments this month but would instead only deduct a portion of the arrears which I owe. Unfortunately for me as soon as my UIF money for this month was paid into my account FNB deducted the whole installment once again. I tried to call them but was kept on hold for two hours trying to get through to a consultant. I eventually gave up and sent an email to FNB asking them to honour the arrangement I made with their consultant. That was five days ago. I still haven't had a response. It seems that FNB only cares about their bottom line and I would recommend to anybody looking to open an account there to rather go somewhere else because this bank doesn't care about you when you are in need. Regards ***hrie Daniels
53 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (16.666666666666668%)
1 Star
9 (75%)