DA
Daphne A
Active since Apr 2016
29
Reviews
0
Industries
Reviews
29 reviews11 months ago
Wrong Delivery / poor Quality
Confirmation Message *Business Name:* UberEats *Rating:* 1 out of 5 *Review:* My daughter always orders takeout they Uber Eats, because she always complain they dint want to hear her complaint and credit her account.. She has the right to complain as the food is always not up to quality, never the less I ordered from them experienced the same issue. On Tuesday I ordered from KFC thru Uber Eats.. The order was wrong I took pictures and sent it to them. Then they responded I always complain and I must send pics, which I did. Everytime when you reply to their customer service they don't resolve an issue, keep on sending the same email requesting pics.. So why do they have a customer service if they do not want to help. I'm sick and tired of their customer service. I will not advise anyone to use them as they don't practice what they preach. Things are expensive and a person deserves the quality of the food you paid for. Thanks
0 replies
27 months ago
Disgusting treatment
On Friday, my daughter ordered supper for us on the STEERS, Bothasig online. Ordered at 7.47.... We waited for more than an hour for the order. That's not all when we received the order it was oice cold.. The chips hard because it was cold and the burgers so soft and sloppy.... I immediately phoned STEERS... I called thrice and no one bothered to answer the phone... I had no choice but to warm it in the microwave.... I called them Saturday morning after to speak to the Manager Collin... He said after investigating thar it was indeed their fault. We spent R414..... But because I dint send anything back he will only give me 30 perv on my next order. I wasn't happy and told him that then he spoke to his manager a d told me he will send me only 2 burgers and 1 chips... But if they had answered the phone I would have told them I was dissatisfied with the order... I stay just over the bridge so why was the food ice cold.... I will never order from them again!! Why had I to warm the food!!
0 replies
30 months ago
Disgusted with FNB - ewallet!
A friend of mine sent me R300 via ewallet this morning. Because they dint provide a pin and I was out of airtime u had to call *130*277# which I did to buy airtime from the ewallet. I dialed the number selected airtime fir R5 from the funds. T9 my astonishment they deducted R100. When I called customer service, i called 0875759405, The 1st lady I spoke to put the phone down on me. I called the 2nd time and told the guy what happened, he checked and said I bought R100. Why would I do that when I don't have qny food in my house and needed to buy something to eat! I'm furious, that's why I have no faith in FNB. I told the guy, he must not argue with me and he can get his Manager to call me.
261 replies
41 months ago
DISGUST
I wanted to try something different for dinner Friday night. My daughter said she ordered from this place before. I ordered mutton akni. To my disgust the food was not up to standard. The rice was still raw, someone added a lot of atcha, noodles and dates for flavoring....who in this day and age messes with food people must eat.....food is very expensive.....That was the 1st time and I will never order from them again!!!!!
0 replies
42 months ago
DISGUSTING SERVICE!!!
On the 22 October, I really wanted Hake for supper. My daughter ordered supper for us from Fishaways Canal Walk. The order was only delivered 1 and half to 2 hrs later. It was ice cold, fish was soft and soggy fried onions were so soft and not edible at all, the driver apologized saying he dint work for them but just helped them out when they were busy. I called Fishaways to complain but we were hungry and because I'm on chronic medication I needed to eat, it was already after 7pm, so I couldn't wait anymore and started eating. This guy of Fishaways apologized said he will replace our meal sometime in the following week as they were very busy. The following week came then this guy gave me attitude and was rude and changed his story about replacing our meal, said I had to come in to the store and return the food. My daughter told him that I was on medication and needed to eat. After she told him we will take this matter further, he sent us the replacement meal, but still not the full meal as he said. I called him again then he sent the remaining food, but still not the entire meal. We contacted him twice to say the meal was still incorrect, which he gave attitude everytime saying he was doing us a favour. The total of the meal was R242.60. I told him I will not order from them again.
0 replies
46 months ago
DISGUSTING TV SHOWS
I used to enjoy watching Channels 137, 138, 140, and 108, all the lovely movies. These channels were taken away completely without any notification., replacing with some other African channels, and a load of **** !! No point in watching DSTV!!!! The question is what are they thinking? Why are we subjected to watching this. Then we should all cancell the contract we have with them!! I have lost faith in DSTV.
268 replies
48 months ago
PATHETIC SERVICE
(Absa: ,27/04/22 BOLT.EU/O/2204271111 Tallinn reserved R66.00 for a purchase)..... My daughter had booked an Bolt on the 27 April to collect her from work and take her home. She usually always uses them. When she arrived home both her and the driver (Jason) saw that the trip had shown as cancelled. So the driver told her to just then pay the cash as we picked up that the payment via card had also not gone off. She then paid the driver in cash. A while later after the Driver had left, the payment had reflected on my phone, so payment of R66 had been taken off of my card as well. My daughter immediately logged the complaint on the app, but all they keep saying is it takes 7 to 14 days to refund and it has now been almost a month! You can't phone them in any way. Everytime we log a call you get the same response. Well , she will not be using them again, all they do is take your money and not help in anyway! I have no faith or trust in them.
0 replies
59 months ago
Bad service
I am still waiting for a call from Management from Home choice to respond to my request, NOT a call centre..... NATASHA from the call centre does not want to accept the confirmation from SABC that I have a TV Licence and in fact I pay them R28.00 a month for years!! Gives an excuse that the system does not accept it!!! So what do you make of this, but they want business, phone and send me messages everyday to promote sales,but they can't bend a system!!! Make you think doesn't it.... Disgusting!
53 replies
59 months ago
VERY BAD SERVICE
Its been 3 weeks that I have been trying to purchase a TV from Home choice.. Every time a speak to a consultant they tell me I have a balance outstanding at SABC. I explained to them that I have had a TV Licence for years (I hve all my old TV licences in my bag) I have an agreement as many other TV licence holders that I pay an amount of R28.00 p month. Yes there was a problem with FNB and the pandemic last year, but once I changed banks I paid every month and now there is a debit order. What don't they get....There will be a balance if I pay R28.00 per month. I have reqiuested to speak to a Manager, but they refuse to get someone to assist me or call me back (THE QUESTION IS WHY?) WHERE ARE THE PEOPLE THAT'S IN CHARGE!! I have spoken to SABC, they don't have a problem with it at all, they said Homechoice has to go to their uodated page and theY will see the payments. But I have this feeling that this certain person Natasha does not want to assist, HOW CAN THEY TREAT A CUSTOMER A THIS?????
106 replies
63 months ago
Utterly disgusted!!!!
KFC has been offering a less 50/50 deals the whole of this past week. On Saturday morning going on their website, the deals were still there. Later the morning towards lunch time, ready to place an order I noticed that the deals were blocked out. I called the Customer Service and I was told that the deal had expired the 15th. Then I asked if that was the case, why was it still advertised the whole week and demanded to speak to the Team leader and was promised she would call me back. It is now 19.15 Sunday evening, and nobody has bothered to return my call. It just shows that they had noticed that so many ppl had ordered online so they blocked the deals, so they can make an extra buck. That's trick advertising. I'm not the only person that noticed that. This leaves a bitter taste in my mouth.
0 replies
Review Distribution
5 Star
1 (3.4482758620689653%)
4 Star
1 (3.4482758620689653%)
3 Star
0 (0%)
2 Star
1 (3.4482758620689653%)
1 Star
26 (89.65517241379311%)