Active since May 2016
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10 reviews8 months ago
Pepcell Mokopane
Hi there, My grandmother is a pensioner and stays in Mokopane. She went to Pepcell and was approached by 2 Pepcell employees 1 of them is Dimakatjo and they told her she won a competion and the prize was a phone. When my grandmother arrived home excited to tell us she won a competion, showed us the prize but to our shock, they actually made her to accept a contract and pay a monthly fee. We then went to Pepcell Mokopane to return the phone because it was given to her under false information. We arrived to find Dimakatso, who refused to call the manager and said we need to pay the 1st installment in order to return the phone. She gave us attitude and told us "what is she suppose to do with the phone" we want to understand - why did they lie to my grandmother that she won the phone? and why do we need to pay for us to return the phone. This is uncceptable and unfair. My grandmother already has 2 phone and she will not buy anything without informing us. We need assistance because she is not able to commit to the monthly payments like I said she is a pensioner. The 2 ladies at the shop were not helpful. One is Dimakatjo and the other lady she covered her name tag so that we don't get her name. This is the Pepcell in Mokopane shop number 4362. Your assistance will be highly appreciated.
0 replies
8 months ago
Pepcell Mokopane
Hi there, My grandmother is a pensioner and stays in Mokopane. She went to Pepcell and was approached by 2 Pepcell employees 1 of them is Dimakatjo and they told her she won a competion and the prize was a phone. When my grandmother arrived home excited to tell us she won a competion, showed us the prize but to our shock, they actually made her to accept a contract and pay a monthly fee. We then went to Pepcell Mokopane to return the phone because it was given to her under false information. We arrived to find Dimakatso, who refused to call the manager and said we need to pay the 1st installment in order to return the phone. She gave us attitude and told us "what is she suppose to do with the phone" we want to understand - why did they lie to my grandmother that she won the phone? and why do we need to pay for us to return the phone. This is uncceptable and unfair. My grandmother already has 2 phone and she will not buy anything without informing us. We need assistance because she is not able to commit to the monthly payments like I said she is a pensioner. The 2 ladies at the shop were not helpful. One is Dimakatjo and the other lady she covered her name tag so that we don't get her name. This is the Pepcell in Mokopane shop number 4362. Your assistance will be highly appreciated. Thanks, Tshepi
0 replies
50 months ago
FirstHelp Trap
My family and I we were involved in Car Accident and Kliprivier and unfortunately we don't have insurance, so we told the FirstHelp Towing drivers (BigDaddy and Anton) that we will fix our car because it was not badly damage, it was just the lighter and bumper. We got into the car and as we were about to drive off they came and some how convinced us that the other driver had 3rd party cover and we will be covered. We just had the accident and our kids were shaken, so we agreed, little did we know its a trick, on the invoice we signed the is no fees or how much they charge. Now for the car to be released we need to pay R10 800 or sell our car. We don't have that kind of money. This is really not fair, we are trapped in this web and we don't know how to get out of it.
159 replies
50 months ago
Truworths (Melrose Arch)
My name is Mbali Fortunate Dlodlo, I was working for Truworths in Melrose arch permanent staff from 2012 till 2014. In a year of 2020 I received a call from Truworths stating I have an unclaimed benefit due to me from Alexander Forbs. The store manager Josephine referred me to HR by the name of Linda Zibaya who send me the withdrawal forms. At first I used my mobile phone to reset her the signed document which included the copy of my ID and 3 months bank statement. Her response to me was she had never received any documents from me. Many times I tried to send her documents, but she keeped giving the same answer, hasn't got any thing. I called her office and she said I should go to the nearest Truworths store or Identity. I went to the identity store to email the documents. Months passed by with no response from Linda Zibaya. I tried to email her as usual and she resent me the forms again, which I filled and tried to email at an internet Cafe, her response was she hasn't received any documents from me. I went to Truworths in Braam and asked the manager to email the document, called her to check if she received the documents, she confirmed she has the documents. Earlier this year I asked her for a follow up, she keeps saying no response. She requested I called at Alexander Forbs, which I did and spoke to Richard one of the consultants. He confirmed he can not assist me, only HR from Truworths is handling the issue at hand. I then asked if my documents where submitted he confirmed there where no documentation received from Truworths to Alexander Forbs. I tried to call Linda Zibaya's office, no response. Then send her an email, she replied and said to me, she's still waiting for a claim number and she will get back to me. That's been 3 weeks back, no response back till this day.
159 replies
50 months ago
TFG - Linda Zibaya - Horrible Service
My name is Mbali Fortunate Dlodlo, I was working for Truworths in Melrose arch permanent staff from 2012 till 2014. In a year of 2020 I received a call from Truworths stating I have an unclaimed benefit due to me from Alexander Forbs. The store manager Josephine referred me to HR by the name of Linda Zibaya who send me the withdrawal forms. At first I used my mobile phone to reset her the signed document which included the copy of my ID and 3 months bank statement. Her response to me was she had never received any documents from me. Many times I tried to send her documents, but she keeped giving the same answer, hasn't got any thing. I called her office and she said I should go to the nearest Truworths store or Identity. I went to the identity store to email the documents. Months passed by with no response from Linda Zibaya. I tried to email her as usual and she resent me the forms again, which I filled and tried to email at an internet Cafe, her response was she hasn't received any documents from me. I went to Truworths in Braam and asked the manager to email the document, called her to check if she received the documents, she confirmed she has the documents. Earlier this year I asked her for a follow up, she keeps saying no response. She requested I called at Alexander Forbs, which I did and spoke to Richard one of the consultants. He confirmed he can not assist me, only HR from Truworths is handling the issue at hand. I then asked if my documents where submitted he confirmed there where no documentation received from Truworths to Alexander Forbs. I tried to call Linda Zibaya's office, no response. Then send her an email, she replied and said to me, she's still waiting for a claim number and she will get back to me. That's been 3 weeks back, no response back till this day.
53 replies
64 months ago
Fair Price - Kaalfontien Corner - HORRIBLE SERVICE
I bought a stove from Fair price in Feb 2020 and the stove was not working properly and I took it back to the store on Nov 2020 because it was still under guarantee. They gave me a new stove but still not working properly and I took it back on 9th of Jan 2021 and I received such a bad services from one of the ladies at the store, she was rude and told me why am I buying fong kongs, so is Fair Price selling fong konds? They were more than happy to sell me the stove and when is giving me issues then they tell me its fong kong, why do they have a guarantee / warranty if they don't honor it. Now I don't have a stove and I need to cook everyday. Fair Price - Kaalforntien Corner please fix your staff and assist us your paying customer.
0 replies
67 months ago
Poor Poor Service
My dad order from a gas torch from Safety Max Online Pty Ltd last week and it was delivered on the 14 October 2020 and on that day we realised that we ordered an incomplete thing and we called spoke to Karesha which she was very helpful and sweet, she helped us order the 3 other remain parts. They were delivered today on the 15 October 2020, we were all happy with the quick deliver and everything. My dad unfortunately realised that this is not what he wanted, I then called and spoke to Adam Chetty who was not helpful. The company doesn't do returns, we have to get our own courier to send it back to Durban from Johannesburg. I don't understand how the company is happy to deliver to your address but not so helpful when you need to return their products. Apparently this is in the term & condition but its not fair, I just want to alarm anyone that wants to order from Safety Max Online Pty Ltd to be 100% sure about your order because you not allowed to change your mind. The service from Safety Max Online Pty Ltd was excellent from the time we ordered and received our order but when we wanted to return the products then they not happy to help. Safety Max Online Pty Ltd please come fetch your products and refund us our money.
0 replies
95 months ago
Pay back our money
3weeks ago my husband had to deposit money for our son's school fees but he made a HUGE mistake and accidentally deposited money into the Avon Justine account. We take full responsibility for our mistake and we informed the bank (FNB - Melrose Arch branch) and they made contact with Avon Justine and spoke to Tshepo Mbewe who is a Credit Controller and the last communication was "they are aware that money was deposited but they still busy processing and tracing and they have received proof" but this was on the 7th of June and till today we haven't received our money. Like I said we do take full responsibility for our mistake but we honestly need that money back, we need to pay school fees and we don't want to be in arrears. your assistant will be highly appreciated. Thanks, Tshepiso
106 replies
99 months ago
Ster Kinekor - not there when you need help.
I booked for a ticket online to watch Black Panter. I made a mistake and instead of booking for the 9th of March, I booked for for the 8th of March. I called the ticket line and I was told that they can chance the date for me, i realized that i made a mistake but how is it that they can't change the date. I don't want a refund, all i want is to watch the movie. I spoke to Bridget and she couldn't help me. I asked to speak to the Manager and the manager didn't even bother to talk to and explain. spoke to Talian at Greenstone and he gave me an attitude telling me that they can't pay for a mistake i did. yes it is my mistake but i paid for a movie that i didn't watch. Its so sad that as a country we want to remember this moment because Black Panther has put us on the map and its a memory that the whole country will cherish for a lifetime. thanks, Tshepiso
105 replies
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5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
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1 Star
9 (90%)