SN
Sibonelo N
Active since Jun 2016
12
Reviews
0
Industries
Reviews
12 reviews17 months ago
********- bait and switch by sales consultant
My girlfriend took the S24 FE contract that comes with the samsung watch 7 and the consultant at the La Lucia mall shop told her its an option between a charger head and some cheap watch and proceeded to advise her she's better off taking a charger.
0 replies
17 months ago
Consultants drop calls when you claim for R500
I've always gotten quotes from outsurance. Lately, sales people drop the call when they are unable to beat your current insurer and you are about to request the R500 cash back promo.
53 replies
26 months ago
Standard Bank Powercurve enquiries
I am noticing unauthorised enquiries on my profile from Standard Bank Powercurve. I have been banking with Standard Bank for 13years now and if they are using my transaction history for credit fishing than I will have no choice but to close my accounts. I suddenly do not feel safe. I get spam calls daily and I would hate to link those spam calls to the people holding my money.
112 replies
34 months ago
Tamar Bilham
Very quick to repair the vehicle than what I expected. Thank you to Tamar from Durban central for her friendly nature ans service was excellent. She kept me well updated
60 replies
34 months ago
Olga Funzani
Hi everyone, this is a mixed review regarding the act of one employee of Miway as opposed to others. I had a SASRIA incident on 13 May 2023 and contacted Miway for a claim and the claim advisor (Olga did not mention till 19 June that I had to pay the security deposit for the car hire and I had to hear all this on the last minute from the car hire department saying my claims advisor should have told me this. As we speak I now have to find R2000 out of thin air for a car hire that I have been paying for for the past 5 years without a single claim. I always defend Miway when people say it's not a good insurer but now I guess this is my last month covered by them. I will surely advise everyone around me not to get covered by them because they will pull a rug under your feet on the last minute when you need them. Good thing I didn't use them for life cover when I purchase properties because I cannot begin to imagine the treatment my beneficiaries will face when they have to claim. On the contrary some employees that I have spoken to were willing to help and were very helpful like Livania Govender from the legal department who assisted me with my SASRIA claim.
106 replies
49 months ago
Fraudulent signups
A colleague got a call from one of your telesales agents and said they want t send them a free gift only to find it meant they've joined a policy and everytime they try to call to cancel the policy, they are sent from pillar to post. Recently they received another call from one of your agents again n my colleague explicitly said they don't want anything and they've been trying to cancel only for the agent to increase her R99 premium to R350. This has to be resolved soon before I assist he with ombudsman.
222 replies
60 months ago
Slow service
I just went to Jack tyres to buy two front tyres for my car and immediately after paying for it felt like a trap because suddenly nobody would attend to the car and after 30 minutes of waiting I approached one of the guys for assistance. 15 minutes later I got someone to assist after requesting them. After removing the tyres and fitting them, the guy who was supposed to balance was doing a literal slowgo at this time it's 16:18 after paying for the tyres at 14:58.
0 replies
63 months ago
ABSA estate department slacking.
Hi my dad passed away on 7 November 2020 and I informed ABSA vehicle finance about the incident and the consultant promised to get the estate department to call me back and whenever I call them they do not answer. This is unfair because I need to know what is going to my father's vehicle. Kind regards sibonelo Ngobese
61 replies
64 months ago
Netcare The Bay unfair practice
My brother went for an operation for piles in the beginning of December 2020 and soon after started experiencing complications from the operation and when he went back they refused to assist him after he told them he is unable to defocate for over a week and they blatantly want close to R100 000 to even consider him.
0 replies
67 months ago
900 allnet voice bundles
On 24 October 2020 at around 9:00 I bought a 900 all network for bundle for R199 and only to find that the system loaded 900 cellc to cellc minutes and still deducted R199. I called the network at around 19:00 after trying numerous times to make calls and the consultant promised not to rectify the mistake but pass the case to the 'backoffice'. After asking him numerous times how that solves anything he kept apologizing and proceeded to lodge the case to which I received an sms with the reference number 0102400949 and 2 minutes later a similar sms with another reference number 0102400949 plus a promise from the consultant that I will receive a from some department that deals with such in 48 hours. To ensure that they reach me I gave him my second number. It is now the second day without airtime and I am sitting with useless cellc to cellc minutes. I used my phone for making important family and work calls and they have all been put on hold since then. This is pure negligence on the part of Cell C who I have been a subscriber with for the past 9 years. Is this how they treat their loyal customers? My number is 0744771215
212 replies
Review Distribution
5 Star
1 (8.333333333333334%)
4 Star
0 (0%)
3 Star
1 (8.333333333333334%)
2 Star
2 (16.666666666666668%)
1 Star
8 (66.66666666666667%)