SO
Simplicity Online
Unclaimed Business
SO
Simplicity Online
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHK
HEATHER K
1 reviews | Active since Jan 2020
28 Jun 2016, 12:06
Incompetence
<p> I ordered crystal glasses on line. I verified with the online assistant whether the price of R160 was per glass or for the set of 6. She enquired from superior and confirmed that it was the price for the set of 6. When I received the quotation I phoned and confirmed that this was definitely for 6 glasses in the display box. Shee assured me it was.</p> <p><br />I paid prompltly on Friday and then on Monday received email stating that this was actually a price per glass!!!</p> <p>I have been trying to get hold of the MD, but he/she is unreachable and doesnt return calls.</p> <p>So Buyer Beware</p>
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HEATHER K
1 reviews | Active since Jan 2020
28 Jun 2016, 12:06
Incompetence
<p> I ordered crystal glasses on line. I verified with the online assistant whether the price of R160 was per glass or for the set of 6. She enquired from superior and confirmed that it was the price for the set of 6. When I received the quotation I phoned and confirmed that this was definitely for 6 glasses in the display box. Shee assured me it was.</p> <p><br />I paid prompltly on Friday and then on Monday received email stating that this was actually a price per glass!!!</p> <p>I have been trying to get hold of the MD, but he/she is unreachable and doesnt return calls.</p> <p>So Buyer Beware</p>
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Caroline C
1 reviews | Active since Jan 2020
30 Mar 2016, 13:36
Buyer Beware! Wrong Item - Company Uncontactable
I ordered a blue tooth phone extension for my iPhone, instead a non-blue tooth, cheaper phone was sent. You cannot contact this company by email or on telephone. I am now out of pocket with an item I cannot use.
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Caroline C
1 reviews | Active since Jan 2020
30 Mar 2016, 13:36
Buyer Beware! Wrong Item - Company Uncontactable
I ordered a blue tooth phone extension for my iPhone, instead a non-blue tooth, cheaper phone was sent. You cannot contact this company by email or on telephone. I am now out of pocket with an item I cannot use.
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Nastassia R
1 reviews | Active since Jan 2020
18 Feb 2016, 07:21
Giving false info and not processing a refund
I bought an Iphone 6s plus from them on Bidorbuy. I confirmed if they have stock of Rose gold before I did the purchase. The price listed on Bidorbuy was R12999. When I did the order and paid the amount they infirmed us that they only have gold in stock and that the phone is now R14000. I have to pay rhe difference in order to get a gokd phone after confirming they have rose gold. I asked for a refund, sent my banking details and have been waiting 4 days for a refund which hasn't happened yet. I need a phone urgently to do business and can't buy another without the refund. When I tried to phone this morning no answer. Simplicity you better get in touch with me or I will have to take further steps against you. Bidorbuy order 10026936
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Nastassia R
1 reviews | Active since Jan 2020
18 Feb 2016, 07:21
Giving false info and not processing a refund
I bought an Iphone 6s plus from them on Bidorbuy. I confirmed if they have stock of Rose gold before I did the purchase. The price listed on Bidorbuy was R12999. When I did the order and paid the amount they infirmed us that they only have gold in stock and that the phone is now R14000. I have to pay rhe difference in order to get a gokd phone after confirming they have rose gold. I asked for a refund, sent my banking details and have been waiting 4 days for a refund which hasn't happened yet. I need a phone urgently to do business and can't buy another without the refund. When I tried to phone this morning no answer. Simplicity you better get in touch with me or I will have to take further steps against you. Bidorbuy order 10026936
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E D
1 reviews | Active since Jan 2020
24 Dec 2015, 08:44
Damaged parcel & wrong item
I placed an order with simplicity online on 9th December for a MECCANO EVOLUTION MOTORISED HELICOPTER that was on sale - not only did the parcel only arrive on the 22nd December - having been told it was on its way days ago, it arrived in a crushed box with the delivery seal open and stuck to the box and to make it worse the item is not the above mentioned!!! Some cheap alternative!! Now I have spent 2 days trying to contact simplicity to have no response their phones are off... And no response the the \contact us form"I submitted.<br> Now tomorrow what is the expectation for my sons Christmas present??? """
Helpful (0)
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E D
1 reviews | Active since Jan 2020
24 Dec 2015, 08:44
Damaged parcel & wrong item
I placed an order with simplicity online on 9th December for a MECCANO EVOLUTION MOTORISED HELICOPTER that was on sale - not only did the parcel only arrive on the 22nd December - having been told it was on its way days ago, it arrived in a crushed box with the delivery seal open and stuck to the box and to make it worse the item is not the above mentioned!!! Some cheap alternative!! Now I have spent 2 days trying to contact simplicity to have no response their phones are off... And no response the the \contact us form"I submitted.<br> Now tomorrow what is the expectation for my sons Christmas present??? """
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Alexander (Sasa) Schatz
1 reviews | Active since Jan 2020
26 Oct 2015, 09:48
Easy refund
Good service. Had to replace something and they sorted it out promptly
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Alexander (Sasa) Schatz
1 reviews | Active since Jan 2020
26 Oct 2015, 09:48
Easy refund
Good service. Had to replace something and they sorted it out promptly
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Matthew H
1 reviews | Active since Jan 2020
20 May 2015, 13:21
Great service
Placed my order, there was a bit of an issue with 3D Secure that delayed the delivery a bit.<br> However they got it to me as fast as they could, even delivering one part of the order before the other due to stock delays.<br> They were well priced, friendly and I would recommend Simplicity Online to anyone.
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Matthew H
1 reviews | Active since Jan 2020
20 May 2015, 13:21
Great service
Placed my order, there was a bit of an issue with 3D Secure that delayed the delivery a bit.<br> However they got it to me as fast as they could, even delivering one part of the order before the other due to stock delays.<br> They were well priced, friendly and I would recommend Simplicity Online to anyone.
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Ayesha O
1 reviews | Active since Jan 2020
21 Apr 2015, 09:30
Not taking responsibility for errors
Simplicity online offered skull candy headphones at a price of R24 a pair. After ordering and paying, I contacted them as I had trouble with the credit card payment but the payment had gone through. <br> <br> Carolyn offered to sort out the problem and she did but then realised that there was a pricing error on the goods. The order was placed and payment had gone through but Simplicity decided to cancel the order as it was a pricing error on their side. Carolyn insisted that it was a crazy price for skull candy but I personally have ordered Skull candy from loot for around R40-R50 a pair on sale. <br> <br> They refused to honour the transaction. I had already purchased and paid, received a receipt and order number. <br> <br> Simplicity should have honoured the transaction and amended the price thereafter. <br> <br> There was no offer of a compromise and they simply insisted on a refund even after I told them that I was really not happy and they should offer some form of a compromise on their part as it was their mistake. <br> <br> I definitely will NEVER order from them nor would I recommend them to anyone.
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Ayesha O
1 reviews | Active since Jan 2020
21 Apr 2015, 09:30
Not taking responsibility for errors
Simplicity online offered skull candy headphones at a price of R24 a pair. After ordering and paying, I contacted them as I had trouble with the credit card payment but the payment had gone through. <br> <br> Carolyn offered to sort out the problem and she did but then realised that there was a pricing error on the goods. The order was placed and payment had gone through but Simplicity decided to cancel the order as it was a pricing error on their side. Carolyn insisted that it was a crazy price for skull candy but I personally have ordered Skull candy from loot for around R40-R50 a pair on sale. <br> <br> They refused to honour the transaction. I had already purchased and paid, received a receipt and order number. <br> <br> Simplicity should have honoured the transaction and amended the price thereafter. <br> <br> There was no offer of a compromise and they simply insisted on a refund even after I told them that I was really not happy and they should offer some form of a compromise on their part as it was their mistake. <br> <br> I definitely will NEVER order from them nor would I recommend them to anyone.
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