TO
Truffles on the Park
Unclaimed Business
TO
Truffles on the Park
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Trishen M
1 reviews | Active since Jan 2020
16 Dec 2024, 15:58
Terrible manager & Terrible RAW FOOD!!!
Service here is terrible. The manager Nono is so rude to the customers. We complained that the food was raw. She had the audacity to tell us it’s not raw and it’s steamed. We showed her the fish was raw and clear in the centre. She still continued to argue and say that it was not raw. This was fed to a pregnant woman. Secondly the prawns were raw. They say we can pay proportionately for the 2 prawns that were eaten. The manager Nono continued to stand by the table and argue with us and not listening to what we have to say at all. No sorry or anything. Owners need to look at their staff!!
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Trishen M
1 reviews | Active since Jan 2020
16 Dec 2024, 15:58
Terrible manager & Terrible RAW FOOD!!!
Service here is terrible. The manager Nono is so rude to the customers. We complained that the food was raw. She had the audacity to tell us it’s not raw and it’s steamed. We showed her the fish was raw and clear in the centre. She still continued to argue and say that it was not raw. This was fed to a pregnant woman. Secondly the prawns were raw. They say we can pay proportionately for the 2 prawns that were eaten. The manager Nono continued to stand by the table and argue with us and not listening to what we have to say at all. No sorry or anything. Owners need to look at their staff!!
0
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Anonymous
1 reviews | Active since Jan 2020
28 Oct 2024, 17:41
Worst never ending nightmare
Worst mistake this weekend was booking and going to this establishment. My friend is on holiday here all the way from Denmark and we planned a beautiful surprise birthday party for her. Everything was wonderful until we tried to pay the bill. The waitress Yolanda who was patient, professional and helpful tried numerous times to help us process the payment. It got to a point where she needed to ask her manager Brighton for assistance. He stood far away from us while discussing whatever he was discussing with her, which we don't know because he didn't approach us to investigate or even try solve the issue. We had to ask him to come to us and try mitigate the situation. We tried the payment numerous times and there was no outcome, no decline, no error and definitely no solution from Brighton. At some point he zoned out and was staring into the horizon while we were waiting for solutions. He blamed my friend's visa card which has worked everywhere else, recommended to come home with us and even asked that we leave our valuables. We left the establishment rushing to our next appointment only to have our phones brown up by Brighton and other staff members. Whatsapp, emails, SMS and phone calls asking us to settle a bill we tried to pay over 5 different way. Do not waste your time and money going to this establishment. Truffles on the Park... more like Trash on the Park
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
28 Oct 2024, 17:41
Worst never ending nightmare
Worst mistake this weekend was booking and going to this establishment. My friend is on holiday here all the way from Denmark and we planned a beautiful surprise birthday party for her. Everything was wonderful until we tried to pay the bill. The waitress Yolanda who was patient, professional and helpful tried numerous times to help us process the payment. It got to a point where she needed to ask her manager Brighton for assistance. He stood far away from us while discussing whatever he was discussing with her, which we don't know because he didn't approach us to investigate or even try solve the issue. We had to ask him to come to us and try mitigate the situation. We tried the payment numerous times and there was no outcome, no decline, no error and definitely no solution from Brighton. At some point he zoned out and was staring into the horizon while we were waiting for solutions. He blamed my friend's visa card which has worked everywhere else, recommended to come home with us and even asked that we leave our valuables. We left the establishment rushing to our next appointment only to have our phones brown up by Brighton and other staff members. Whatsapp, emails, SMS and phone calls asking us to settle a bill we tried to pay over 5 different way. Do not waste your time and money going to this establishment. Truffles on the Park... more like Trash on the Park
0
Replies (0)LM
Lwando M
1 reviews | Active since Jan 2020
27 Oct 2024, 09:39
Great food, service and ambience
I highly recommend the place! The dining experience was exceptional, with each ingredient perfectly complementing the others. The service was outstanding, and the ambiance added to the overall enjoyment. Truly impressive all around!
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Lwando M
1 reviews | Active since Jan 2020
27 Oct 2024, 09:39
Great food, service and ambience
I highly recommend the place! The dining experience was exceptional, with each ingredient perfectly complementing the others. The service was outstanding, and the ambiance added to the overall enjoyment. Truly impressive all around!
0
Replies (0)AZ
Ayanda Z
1 reviews | Active since Jan 2020
25 Jun 2023, 00:35
Truffles on the Park food making us sick
I am as sick as a dog after eating at this restaurant. So is my mother! The food was clearly off! We have both been kept up all night from food poisoning. I wouldn’t recommend.
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