BS
Bossa Sunningdale
Unclaimed Business
BS
Bossa Sunningdale
Unclaimed Business
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|6 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About Bossa Sunningdale
Bossa Sunningdale has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked Bossa Sunningdale across 14 total reviews. How is the TrustIndex calculated? →
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNP
Nicky P
1 reviews | Active since Jan 2020
9 Mar 2026, 10:27
Awful food and service
Firstly, called in to place a takeaway order. Gentleman who answered the phone could not speak nor understand english. Secondly, and far more important - we ordered the takeaway nachos with beef. It was disgusting to say the least. The nachos were soggy, the food cold, the cheese old and the food thrown together in the box. I have emailed bossa@sunningdale and no response. Needless to say will never order again from them.
Helpful (0)
|Replies (0)NP
Nicky P
1 reviews | Active since Jan 2020
9 Mar 2026, 10:27
Awful food and service
Firstly, called in to place a takeaway order. Gentleman who answered the phone could not speak nor understand english. Secondly, and far more important - we ordered the takeaway nachos with beef. It was disgusting to say the least. The nachos were soggy, the food cold, the cheese old and the food thrown together in the box. I have emailed bossa@sunningdale and no response. Needless to say will never order again from them.
0
Replies (0)NB
Niall B
1 reviews | Active since Jan 2020
28 Jan 2026, 06:56
A worthwhile visiting experience
It's always a blessed time spent at the restaurant with amazing waiters and the best chef who always gets my steak perfectly done. Mike, the manager is over and above friendly and brings joy to this branch with his great personality. All in all a great experience...
Helpful (0)
|Replies (0)NB
Niall B
1 reviews | Active since Jan 2020
28 Jan 2026, 06:56
A worthwhile visiting experience
It's always a blessed time spent at the restaurant with amazing waiters and the best chef who always gets my steak perfectly done. Mike, the manager is over and above friendly and brings joy to this branch with his great personality. All in all a great experience...
0
Replies (0)NB
Noel B
1 reviews | Active since Jan 2020
20 Jan 2026, 16:56
Cameron is absolutely incredible, earns his restaurant a 6 star review
I had the lovely pleasure of visiting Bossa Sunningdale (West Coast Village) earlier today and oh my, I am so happy to share my experience, I was assisted by a lovely gentleman named Cameron and he was such a joyful presence, super friendly and down to earth, offered the best recommendations and represented the store with pride and quality, it is for this reason I would like to take a moment to share my 5 star review with everyone, I am also happy to acknowledge that the manager that was spoken so proudly about by the lovely Mr Cameron also took the time to acknowledge and greet when I entered the establishment to use the restroom inside, I felt an incredible sense of satisfaction and felt noticed which was great. Im pretty sure that the others also have splendid skills but for me, Cameron deserves 10 gold stars, this guy really deserves to grow in your business, want to wish both himself and the restaurant ongoing success, I will surely be back again very soon.
Helpful (0)
|Replies (0)NB
Noel B
1 reviews | Active since Jan 2020
20 Jan 2026, 16:56
Cameron is absolutely incredible, earns his restaurant a 6 star review
I had the lovely pleasure of visiting Bossa Sunningdale (West Coast Village) earlier today and oh my, I am so happy to share my experience, I was assisted by a lovely gentleman named Cameron and he was such a joyful presence, super friendly and down to earth, offered the best recommendations and represented the store with pride and quality, it is for this reason I would like to take a moment to share my 5 star review with everyone, I am also happy to acknowledge that the manager that was spoken so proudly about by the lovely Mr Cameron also took the time to acknowledge and greet when I entered the establishment to use the restroom inside, I felt an incredible sense of satisfaction and felt noticed which was great. Im pretty sure that the others also have splendid skills but for me, Cameron deserves 10 gold stars, this guy really deserves to grow in your business, want to wish both himself and the restaurant ongoing success, I will surely be back again very soon.
0
Replies (0)DK
Danja K
1 reviews | Active since Jan 2020
6 Jan 2026, 20:52
Bossa bosses their clients in a parking lot
After a 6 week hiatus I popped into Bossa this evening. The order for 2 glasses of wine took over 40min with 3 requests to bar staff and waitresses as to where our order was. Excuses about not having wine glasses to it being with bar staff (who were on phones and chatting amongst themselves. Eventually we got our order and a friend bought ****tails, which again we had to follow up on 3 times. Tried asking for the bill, which took well over 25 minutes and another request to bar staff and waitress. Then I was told I cant pay a wine glass of R89 (for mind you, a glass of box wine) with my R150 vouchers as I hadnt exceeded R100 purchase. I asked them to deduct R100, which they refused to do. I forwarded a complaint to Cammie Fernandez who handled my previous complaints about points allocation of well into R500 owing previously, only to be accosted by a manager IN MY CAR in the PARKING LOT asking me why I complained ... Wow !! Bossa, your service sucks the drinks are watered down (we have proved this with external tot glasses) and the way the manager handle situations leaves a lot to be desired. Coming to MY CAR after i say I am not returning again ? Creepy as anything. Yuck, what a bad taste in my mouth. I'm sorry I came to see your so called renovations in the hope fo having a nice evening. I most certainly did not.
Helpful (0)
|Replies (0)DK
Danja K
1 reviews | Active since Jan 2020
6 Jan 2026, 20:52
Bossa bosses their clients in a parking lot
After a 6 week hiatus I popped into Bossa this evening. The order for 2 glasses of wine took over 40min with 3 requests to bar staff and waitresses as to where our order was. Excuses about not having wine glasses to it being with bar staff (who were on phones and chatting amongst themselves. Eventually we got our order and a friend bought ****tails, which again we had to follow up on 3 times. Tried asking for the bill, which took well over 25 minutes and another request to bar staff and waitress. Then I was told I cant pay a wine glass of R89 (for mind you, a glass of box wine) with my R150 vouchers as I hadnt exceeded R100 purchase. I asked them to deduct R100, which they refused to do. I forwarded a complaint to Cammie Fernandez who handled my previous complaints about points allocation of well into R500 owing previously, only to be accosted by a manager IN MY CAR in the PARKING LOT asking me why I complained ... Wow !! Bossa, your service sucks the drinks are watered down (we have proved this with external tot glasses) and the way the manager handle situations leaves a lot to be desired. Coming to MY CAR after i say I am not returning again ? Creepy as anything. Yuck, what a bad taste in my mouth. I'm sorry I came to see your so called renovations in the hope fo having a nice evening. I most certainly did not.
0
Replies (0)DK
Danja K
1 reviews | Active since Jan 2020
9 Sept 2025, 04:29
'Bossa APP is a ****
Unfortunately I am writing yet another complaint about Bossa. They have supposedly updated their app to include a scan feauture off your bill, to prevent *****, but alas, my purchase garnered a points total of 0.00. They staff admit someone has been blocking clients off the app and other waiters *****ing points. managers dont even have the decency to come to the table to rectify the issue, they ignore you and walk away (Mike for example) the other manager never got my bill/points sorted out either. I'm disgusted to say the least and will BOYCOTT this ********* and unhelpful establishment.
Helpful (0)
|Replies (0)DK
Danja K
1 reviews | Active since Jan 2020
9 Sept 2025, 04:29
'Bossa APP is a ****
Unfortunately I am writing yet another complaint about Bossa. They have supposedly updated their app to include a scan feauture off your bill, to prevent *****, but alas, my purchase garnered a points total of 0.00. They staff admit someone has been blocking clients off the app and other waiters *****ing points. managers dont even have the decency to come to the table to rectify the issue, they ignore you and walk away (Mike for example) the other manager never got my bill/points sorted out either. I'm disgusted to say the least and will BOYCOTT this ********* and unhelpful establishment.
0
Replies (0)DK
Danja K
1 reviews | Active since Jan 2020
5 Sept 2025, 11:11
Bossa is not the Boss
2 weeks after going to Bossa for dinner, my reward points are still not reflecting on my app. I have called 7 times, been in to the restaurant 3 times, left my number with 3 managers in store, as well as with head office. A second visit to Bossa for burgers, also showed no points allocated to my app. They claim there are app problems but no one bothers to fix it, call me back, or correctly allocate my points. I got one random allocation on a day I did not visit the restaurant, for R3,30 (what costs R3.30?) and despite being a,loyal and regular client they dont seem to be bothered to sort it out. VERY disappointed all round. Head office also didnt bother to give feedback.
Helpful (0)
|Replies (0)DK
Danja K
1 reviews | Active since Jan 2020
5 Sept 2025, 11:11
Bossa is not the Boss
2 weeks after going to Bossa for dinner, my reward points are still not reflecting on my app. I have called 7 times, been in to the restaurant 3 times, left my number with 3 managers in store, as well as with head office. A second visit to Bossa for burgers, also showed no points allocated to my app. They claim there are app problems but no one bothers to fix it, call me back, or correctly allocate my points. I got one random allocation on a day I did not visit the restaurant, for R3,30 (what costs R3.30?) and despite being a,loyal and regular client they dont seem to be bothered to sort it out. VERY disappointed all round. Head office also didnt bother to give feedback.
0
Replies (0)MH
Mandava H
1 reviews | Active since Jan 2020
5 Mar 2025, 23:16
Became violently ill after eating at Bossa Sunningdale
Got violently ill after eating at Bossa Sunningdale on Monday night 3 March 2025, all 3 persons in family who ate at the table was ill within 30 to 90 minutes of returning home. Did reach out to owner before posting this, they took no ownership and ranted down a generic message of how wrong I am and how wonderful they are. My body does not lie. See the proof of Dr consultation and meds as proof.
Helpful (0)
|Replies (0)MH
Mandava H
1 reviews | Active since Jan 2020
5 Mar 2025, 23:16
Became violently ill after eating at Bossa Sunningdale
Got violently ill after eating at Bossa Sunningdale on Monday night 3 March 2025, all 3 persons in family who ate at the table was ill within 30 to 90 minutes of returning home. Did reach out to owner before posting this, they took no ownership and ranted down a generic message of how wrong I am and how wonderful they are. My body does not lie. See the proof of Dr consultation and meds as proof.
0
Replies (0)KK
Kayla K
1 reviews | Active since Jan 2020
25 Nov 2024, 17:29
Worst service
We came for the Burger special on Monday the 18th Of November 2024 and when we arrived at 7pm they told sorry we are full you need to book next time. The following week 25 of November we booked in advance for the Monday special. We arrived on time for our reservation, however when we got there they told us " sorry there are other people at your table" and made us wait for 20 minutes and still no service, so we ended up just leaving. So either way you don't get any service at this restaurant. I would not recommend this place to anyone.
Helpful (0)
|Replies (0)KK
Kayla K
1 reviews | Active since Jan 2020
25 Nov 2024, 17:29
Worst service
We came for the Burger special on Monday the 18th Of November 2024 and when we arrived at 7pm they told sorry we are full you need to book next time. The following week 25 of November we booked in advance for the Monday special. We arrived on time for our reservation, however when we got there they told us " sorry there are other people at your table" and made us wait for 20 minutes and still no service, so we ended up just leaving. So either way you don't get any service at this restaurant. I would not recommend this place to anyone.
0
Replies (0)